Spring Arbor of Rocky Mount

I rate the food a 4. My friend passed away on [date removed]. The care they gave her was amazing. I highly recommend this facility to anyone! The care they give to each patient and the communication they shared with the family was just wonderful.

The staff has been there for years, some over 20 years. They are very engaged with the residents. and based on the experience we have had so far I would recommend this community to other families

The facility is clean and well maintained. staff are very friendly. The value for what is provided is great! We are sharing a room, so there is very limited space available. They offer doctor visits and PT on-site. I would recommend Spring Arbor of Rocky Mount to others looking.

Excellent experience. Recommend without hesitation!

The staff is great, he facility is homey. They could have better activities for the residents. We picked this community because it's close to family.

We have been on the waiting list for the Spring Arbor Memory Care Cottage and finally received the call. It was definitely worth the wait. What a welcome! They had a welcome sign with balloons at the front door with moms name on it and fresh flowers with a welcome card in her room. The staff made us feel so welcome and the residents all came over to meet mom and show her around. Mom is so happy here. It is worth the wait to get on the waiting list.

Think twice about sending your loved one to this facility. The staff don't take good care of the residents and their very rude. I would advise to definitely do research before putting your loved ones in this facility

This place is awesome. I would recommend to anyone. My mom is doing so well there. They take such good care of their residents. They pamper them with polishing their nails, etc.

We are so very pleased with caring staff at Spring Arbor Rocky Mount. It is hard when you have to find a place for your loved one that you know they will be loved and cared for. We have had a very positive and loving experience with all of the folks at Spring Arbor. Everyone is very positive, and willing to work to make my mother in law comfortable and feel at home.

We are so thankful for the staff at Spring Arbor I. Rocky Mount. They went out of their way and above and beyond in order to assist us in transitioning our precious mother to Memory Care there. It was truly the hardest decision we have ever had to make, but their sincere warmth and care helped to ease the process so much. She is doing well and she is settling in, we are at peace that she is in a safe environment and engaging I therapeutic activities with the other residents there. Would recommend this place if the need is there like it was for us.

In looking for places with assisted living and memory care options I had toured Spring Arbor and several other locations and called A Place For Mom. Both were especially helpful. A Place For Mom sent me several other possible locations. Spring Arbor was nice looking and offered many daily activities and rooms with private baths. The fact that Spring Arbor was willing to work with my dad in assisted living who has early stages of dementia was the major deciding factor to place him there. The process to place him there was explained and the paperwork was straight forward. All of the personnel that I've met are very friendly and helpful.

I have been at Spring Arbor for a month. The administrative and residential care staff are caring, knowledgeable and well prepared to meet my needs. They provide the care and support they say they are going to do. The dining staff are very attentive and courteous, the meal preparation, variety and the desserts keep me happy. My only complaint is too much great food and snacks, but I love it. Spring Arbor was an excellent choice for my care and my daughter's peace of mind.

Spring Arbor of Rocky Mount is a good place for loved ones when you can't provide for all of their needs yourself. I like that it's in close proximity to my mother, sister & myself!

When my family members and I visited SAORM last month, we felt truly welcomed througout our visit. All of the staff members, especially in the kitchen (btw, the food was absolutely delicious), were genuinely kind. In addition, [name removed] in particular, did an awesome job of giving us the opportunity to ask questions and converse, without making us feel overwhelmed or pressured.

I have the following to say about Spring Arbor. 1.The Sales Representative is a true professional. 2.The entire memory care staff is phenomenal. 3.The Chef is outstanding. Spring Arbor keep up the great service. There is a Blessing from God when you take care of our Seniors. Thank you!

Staff is always very friendly. My loved one is always saying she is happy here.

Staff have been courteous, respectful, and professional., The staff are attentive to the residents and friendly.

My family and I have loved this place since day one. It feels like home away from home for my loved one. <y loved one had tp be away for a while, but to God be the Glory, she is back and we are one happy family. There is no place like home.

Resident assistants are excellent. They take pride in making sure mom is well taken care of. Their service is amazing. They have menu activities for residents including bingo. Residents receive impeccable care here.