Southern Meadows Senior Living

Let's just say you get 3 strikes and your out, an ambulance was called and she was taken to the 6th floor at Baxter, we were not notified by the staff and an hour and a half later nurse from hospital calls and ask if I'm coming to see my sister, that she's at the hospital!! Southern dropped the ball and no one notified us the family!! Then they were not friendly as we were told to move her things out immediately and she was no longer welcome there! They knew of her diagnosis of Alezheimer's/dementia.

There has been a significant employee turnover during the last few months at Southern Meadows Senior Living. The high standard in all areas that we were used to was in serious decline across the board during this transition. That and the high rent increase in March, made us decide to move my dad to a new facility. He will be leaving southern meadows next week.

Facility is clean, easy to find your way around and the rooms are nice sized. The staff is friendly, helpful, knowledgeable and compassionate. I would recommend Southern Meadows to others.

I will tell you one thing that I did not care for, they authorized a physical therapy and a speech therapist without crossing it or getting my acknowledgment of it and now the insurance will not pay the bills. They had forgotten that my loved one is on the autism scale. So her communication skills are not great. The staff is very friendly. I particularly enjoy their Activities Director. He engages so well with all of the residents. The every day nursing staff is very good and conscientious and get my sister her vitamins and her meds on a schedule that works really well. The meals are quite good, they've had a few that weren't but I would say 90% of them are very good. They offer wonderful alternatives to the residents as well. I just wish the nurse in charge would have been a little more forthcoming and displayed better communication skills with me regarding my sister, that she obviously does not know all that well. By trying to pressure her into speech therapy and what not she actually alienated her to the experience there. She wanted to come home and with her dementia she couldn't remember why, but the dates all correlate with the dates that the nurse decided she needed these therapies that we're not approved.

Almost too good to be true. Staff is amazing!!

No community can meet every need of every resident, but my experience is Southern Meadows provides compassion along with personal and medical care that is second to none. I have lived in other communities and toured many. It is the personal touch which 'raises the bar' here. Any community is only as good as the staff and ours is the best! I feel safe, protected and loved.

Everyone is very nice, room is kept nice and clean. My mom enjoys the food

I have lived here since March 2022. I love it. All the staff are so nice. My room is great, and I feel at home.

Coming back to this area after 7 years away was and is the best thing I did. This place offers so many loving, caring people in this world. I've made new friends and feel so loved and protected. Im so lucky to be here

It has been very nice living here. Everyone is friendly and helpful. The food is good and you get a choice based on the menu. The activities are always fun. The best home I could have picked.

The staff is amazing! The food is good. They keep us busy each day with exercises, crafts, trivia, movies, bingo, trips to Walmart. I am so glad my family found the "southern Meadows" for me!

I have lived here about 5.5 months. My daughter checked out several facilities between Harrison and Marshall. I told her "I don't know how you decided on this facility, but I don't think you could have found a better one. The employees are amazing. They do anything to help. I tell them they spoil me and they say "that is what we are here for".

[name removed], the sales coordinator was fantastic to work with. She was knowledgeable, professional, compassionate and really cares about the residents. [name removed], the activities director is also great with the residents and has several fun and different things for the residents. I don't have specifics on the food, I'm just going by comments that my Mom has said. Several times she mentioned that the meat was burnt or so over cooked she couldn't eat it. I have not seen this myself though.

I do not like this type of care. It is like being in a hotel room. There are times that it can take the staff a half hour to appear after pressing the call button. There are times that the community doesn't have enough staff to cover the calls in the evenings and overnight. Breakfast is alright, but the rest of the meals aren't to our liking. There are too many carbs offered to the residents. There are activities in the community, but the staff don't come to get the residents. There is a piece of paper that lists all the activities and times, and the resident must remember the time, and this can be a problem for residents.