Songbird Care Home

I brought my mother to the highly recommended Songbird Care Home in the Toro Park area, just two weeks before the Covid shutdown in California. Unfortunately, care homes were on the Covid quarantine list and I wasn’t able to see Mom until Mother’s Day, wearing a mask, face shield and sitting 10 ft. apart. Very strange indeed. My point in mentioning this is that, Songbird provided the peace of mind in knowing that Mom was safe and being cared for excellently by [name removed] and the rest of the staff. My mother’s mental decline over 2020 contributed to her penchant for wandering, creating quite a challenge for staff. [name removed] and [name removed] provided my sister and I the opportunity to relocate her to their Monterey facility Carmelo, which has a more controlled perimeter and along with more staff. Had Mom not been a dementia wander, Songbird would’ve continued to be an excellent fit for her and myself, since it was only ten minutes from my home. My sister and I highly recommend Songbird for a loved one.

Owner is very knowgable, and experience in senior care. Staff is very kind and helpful and show interest in caring for the seniors. Home is kept clean.

Good experience so far. The caregivers seem friendly, willing, and competent. The most difficult aspect of this is that there are so MANY caregivers, coming and going at various hours, making it hard to communicate with a specific person. I wish there was an easy way to speak with, for example, the person who gives my mom a shower, or the person who will be getting her up in the morning. But I'm sure that this is not a problem specific to Songbird, but is true of any facility. Everyone is willing to listen and help, but it's hard to know if a message is getting through to each person who cares for my mom.