Sherbrooke Heights

What a wonderful place. The staff are all fantastic, the apartments are beautiful. My parents really love it there. It is a great place. They have adjusted well to leaving their home, because Sherbrooke Heights were very helpful with their transition.

Everybody is polite and nice. It's a safe place. My mom loves it there. The apartments are nice and kept clean. They come in once a week to clean. Really our only complaint is there's only one elevator. It would be nice if there were more than one, although I know that would be difficult to change. But there's a long lineup every lunch and dinner hour.

The community is neat and clean and the staff is great and very friendly. The food variety and taste could be better. I like to see more seasoning. I would recommend this community to others based on my experience

I would highly recommend Sherbrooke Heights. It is a pretty good price. The staff is pretty good, and there hasn't been any COVID breakouts. The staff is attentive, answer all your questions, keep you well informed, and the activities are really good.

Trying to get our money back from them was horrendous. It took MONTHS. They couldn't support my loved one, so we had to move her to a facility with more care. We had paid up front, and it took at least six months to get the deposit back. The residents were friendly overall, and it was kept pretty clean. As long as you have low care needs and don't need your money back, I would recommend them.

Beautiful building, all private rooms, no shared bathrooms. Priced very reasonably. Will definitely consider this home.

Meals aren't always the best but, I guess you can't please everyone all of the time. The brightness, cleanliness and people both residents and employees are very upbeat and friendly. It's a very nice environment.. Balconies are a definite plus.

A good experience. Complete tour of the building & vacant suites with [name removed], she answered all our questions and provided info to take home. Invited by two different residents to visit their apartments and visit with them which we did. Found several residents that we where acquainted with so heard all positive comments about their life at Sherbrooke Heights. We had lunch there, adequate in all respects, staff friendly, food hot and tasty, however, will always be a bit of an issue for me. We felt comfortable there, however, have doubts this is the place for us at this point. Has added a lot to our thinking.

Pretty good experience. We have tried both a studio and a one bedroom unit. The building is kept pretty spotless. Evening meals have recently become a bit less impressive. We have not used any individual services at this point. Overall we would recommend Sherbrooke Heights.

I am now in residence at Sherbrooke Heights.I have been here three weeks and already feel at home. The staff are very friendly and helpful. The food is very good and we have great menu. There lots of activities organized to keep you occupied So over all sherbrooke I think. is a good place to live

My dad has recently made the move into this community and I have no complaints of how things are going for him so far. The staff have been attentive to his needs and I am comfortable with the care he has been receiving since he has been there. He is starting to get involved in some of the activities and enjoys the meals they prepare for all of the residents. Overall it has been a great fit and we would recommend it to anyone.

I was very happy at this community. The staff was caring and attentive. The apartment room that I lived in was beautiful. I liked the environment so that I could walk outdoors. I was happy with the meals and the variety. I was happy with the activities that I participated with the other residents. I would recommend this community and was happy with the care.

I think Sherbrooke Heights is a lovely retirement community. It has everything my Dad needs and he is very happy there. The park like setting is his favourite part.

The director [Removed] is amazing. She has been so helpful and wonderful. My loved one had a fall and needs extra help and they are willing to give it to her. They bend over backward for their residents. The food that they serve us very well, they recently got a new french chef and everyone is very excited.

We were looking for a community for my mom and when we checked it out we had a nice tour. The gentlemen was very kind. On the tour we felt that they do not come close to the care we were looking for.

My mom has been getting good care since moving into this community. She likes the meals that are served to her. They have many activities and outings like going to different restaurants and shows. The benefit I feel we got is when they worked around me and my mom's needs.

The move in for my mom went well. it has been great for her since becoming a resident. We are pretty pleased with all they do for my mom. My mom felt that is was homey and friendly. She is comfortable in her new community.

Very happy with staff and apartment. Very nice meals in the dining room. Very comfortable atmosphere. Lovely people and nice building. Happy so far with everything ??

My family was in an emergency situation with my uncle who had been in hospital for 5 weeks and was not capable of staying on his own. The director of Sherbrooke Heights offered him a 3 day trial which he agreed too. The staff was welcoming,warm and accomodating to his every need. He was not an easy person to deal with as he was a bit distressed and felt like we were forcing him to stay but after 2 days he was finding himself with 3 great meals a day and people to talk to. Also he was participating in the many activities so he decided to stay for a 3 month contract which might continue longer depending on his health. I cannot praise these people who work and support the facility. Sherbrooke Heights is a lovely place to be with many activities and people to keep my uncle busy every day. Much better than sitting alone... Thanks to you all!!

My father at the moment is not enjoying the meals that are being offered. I really wish that the community would update their menu and offer snacks to the residents. This is a major concern because his health is also based on his meals. The staff is wonderful and the community is kept cleaned. The location is wonderful. I really like that my father is able to drive himself to places resident parking is available.