Shenandoah Senior Living

The staff treats my parents with the utmost care and respect. My brother and I are beyond appreciative of the patience and love that our parents receive daily from the staff. This has been a great relief and calming force that allows our family to find our new norm. Additionally, the medical and psychological NP's that come there to take care of our parents' needs, are fabulous. They are very knowledgeable of geriatric care. We couldn't imagine navigating the transition of both parents to memory care without the SSL caregivers.

We moved my 89 year old sister to Shenandoah in January of 2023. She was recovering from hip surgery was unable to function on her own. The staff at Shenandoah have been excellent to work with. They have provided excellent support for my sister. I highly recommend this facility.

I like the setting- seems "homier" than most of the other facilities I visited. High turnover rate w/ staff as I'm sure it is w/ most healthcare facilities. Initially had some problems w/ getting meds to my Dad on a consistent basis at assigned times (for Parkinson's) but I think we finally have that resolved.

It was the best fit for myself and mothers care. It's close within our current budget compared to 4 other care facilities I looked at. The staff is very friendly and accommodating. The view from the facility... it sits between George Washington National Forest and Shenandoah National Park in the valley... plus there is a beautiful vineyard behind it and your able to view all this from Shenandoah Senior Living. They take the seniors on trips up on Skyline Drive and let them see the views from the overlooks.

[name removed] is remarkable-professional, knowlegeable and responsive. She is the most understandable of my husbands placement needs. She is a credit to this organization and the best in her role.

My father was a resident at Shenandoah Senior Living and everything was great for us here! The facility was always clean. The views were fantastic. The food was nice and always appropriate for my dad's needs. The staff was always friendly to myself and to my mom when visiting. My dad also liked the staff. I would recommend this facility to friends and family.

Mom loves it there. It's a nice, clean, safe place. The staff are very attentive. Dad just thinks he's in a prison, but they handle that very well. They just let him vent. Overall it's a great place, and I would recommend it to anyone.

The staff are very welcoming and patient. They provide quality care. My challenge is getting ahold of them. But when I leave a message, they do get back to me.

We chose Shenandoah Senior Living mainly because they were willing to accept my sister and work with her with her level of care needed. I was exceptionally pleased. The setting is very nice, it is out in the country and she grew up out in the country so it felt a little more like home to her. I would definitely recommend them to other families looking.

I loved this community! This community is a definite to take a look at. A great community, and I would highly recommend. By the time my loved one got to the community she was half here. The staff's responsiveness and caring for my loved one was excellent. The food was good for my loved one.

Disappointed: [name removed] wasn't there, but was off in [removed] One of the office helpers showed us around. It was difficult getting there (lot of back country roads, poorly marked roads). Took the 'packet' but not interested in this place.

We really loved the views. It is very peaceful. A little more in the country so we are not sure if Dad will like it as much. Its on our list to show him.

Decent facility, nice rooms, amazing vistas, close proximity. High turnover in staff and ownership is a little concerning. Lots of openings.

My mom is settling in quite nicely at Shenandoah Senior Living. It is a very nice and clean community. The food is very good, they offer a variety of meals that my mom enjoys. And the view of the mountains from the dining area is beautiful! The staff is friendly and caring and attentive to her care needs. There are plenty of activities that the staff encourages my mom to participate in, my mom loves winning at Bingo! They do offer transportation for shopping and Dr. appointments within a certain radius. I think we made a good choice for my mom, she is happy and making new friends.

Shenandoah is going through new management.I did not know that my loved one would be one of the first residents to move in after this transition. The transition between then and now is like night and day.They have completely replaced the staff and that has caused some concerns. Although, they seem to be hiring better candidates, he was not attended to because of lack of staff. I have called them and held meetings with them to express my concerns. They seem to be taking my suggestions into consideration and things are getting better. The facility itself is the most beautiful I have visited and I've visited several.It's very clean and I would move there based on that.They seem to be headed in the right direction now and I hope things gradually move more in the right direction.

Loving Arms has a beautiful view of Skyline drive. It is a peaceful atmosphere. The staff is dedicated to their residents they treat them like family