Sage Highland Creek

There is new staff onboard who are still transitioning, but no complaints with staff when called upon. They make sure to inform you in a timely manner of any major changes to the residence, activities, or maintenance. I've had a friendly and professional experience. Neighbors look out for one another. If you are open to friends and social events, you will feel community. Safe location. Good amenities for independent living.

We chose Sage Highland Creek because it was very clean, the facility is in a good area, the apartment is spacious and it is all for a good price. They are in and out of the office a lot. Sometimes hard to get ahold of on the phone.

I would promote the community as being a progressive place to live. Sure, would recommend this place, as already done so. Would like to inform you that my rating does not match previous submission, due to having to be burdened by additional minor maintenance under the new management.

The front office staff, [name removed] was hard to work with. Took a long time for her to respond, she forgot convos we spoke about earlier and did paperwork wrong many times. We picked this community because it was modern/new.

I am currently a resident at Sage Highland Creek and things have been very good for me here. The only staff are the maintenance worker and [name removed], the resident manager. My move in process was long, but good. I highly recommend the resident manager, she knows everything that is going on, knows most of the residents, and is very professional and friendly. She is happy to help with any needs or issues.

Sage Highland Creek has friendly residents and various activities for everyone. The facility overall is dirty due to the lack of cleaning staff. We only have one person who is responsible for 4 floors, 184 apts.,lounge area and public restrooms. The baseboards in the halls are filthy and cobwebs are hanging from the wall. The walls around the elevators are damaged and need to be repaired. Sage lacks security. Anyone can get into the building 24/7 as the doors are unlocked. The facility is wide open for anyone to enter the pickleball court, swimming pool, and lounge area. Some gates are locked sometimes between 9:00 pm and 9:00 am, however, they are not secure enough to keep from vandalism .

Staff is appreciated and I really think it's special for them to provide services from outside vendors, such as food trucks and mobile library. Family members like my unit and thought of others who they thought would love it. I feel the community is a bit pricey, but it's offerings provide what seniors need for comfortable living, with a flair. The fact that we engage in fun and recreational activities with family and friends is a plus. I appreciate that it has features of a resort-style site and residents

I would certainly tell a friend. The community is in A very safe area, super clean neighborhood , good central location to necessity like pharmacy, groceries, restaurants and gas stations. The community itself is the same. Super Clean, modern updated units. Nice people and staff beautiful common areas like the pool, club house area and other activities like the library and movie room. As far as improvements from a seniors perspective: some form of free shuttle transportation to close by stores for necessary things like food and pharmacy needs. The other improvement I notice is the payment portal to pay rent and other fees. Portal on community computer charges a high transaction fee ($50) to pay rent. Don't think most residents use that portal.