River Point of Kerrville

The community is absolutely beautiful. Everyone is so warm and welcoming and just ready to help. The people who live here seem to be so happy and are well taken care of by the staff. This was a wonderful choice, I am so happy we found River Point for Mom. She is enjoying her new home.

My Sister has been in memory care for three months and they called said we had to move her. No previous warnings. Very upset Please do not put your love one in their care. Very expensive. Would be willing to visit with anyone before you chose River Point

We picked this community, because it was the newest, and looked like the best in the area. I would recommend it. For the level of care my Dad needed it was the best available. It was good and informative. But you really don't get a feel for the place until you have moved in and go established.

It's a good sized community without being overwhelming.It's enjoyable but food choices aren't the best. I would recommend to other families.

This is a pretty good place to move to. I would recommend you keep on top of everything for your loved one, including care, medication, and more. The staff communication with the family is good. There are three meals a day served and the residents have choices to choose from. Some of the activities available include: movies, cocktail hours, music, games, and more for the residents to choose from.

The cleanliness and brightness of the community really stood out to us as well as the friendliness of the staff members from the moment we met them.

River Point is a very beautiful place and they do have a lot to offer for the residents there, however as far as the administration goes we would not give them high remarks and we had a major problem with one worker there that we actually pulled our loved one out due to how they were treating our loved one. The director of the center and the RN is just a joke, they do not use their resources, we had no orientation when we first moved out loved one there, and they are very disorganized. Other than the administration and that one individual all of the other workers were super super nice.

Overall the cleanliness and friendliness and attentiveness of the people really stood out to us. We were able to eat the meals they served before COVID and the food was fine, and we would recommend this community to a family or friend.

The staff constinantky changes. They do not read patient info on n charts The residents do not stay long either Over the past 9 months my mother has had maybe 3 showers I moved her chair to make her bed & the filth was discusting I turned the facility into the state 3!times 2 weeks ago the state was therevaceeek & they received 5 citations In retaliation......at 545 Yesterday I was told my mother was An elopement risk ( she’s never left the facility or tried)& must be moved to memory care ( which she was deemed too high functioning for previously ) or have 24:7 1;1 care. Neither of which she’s needs or be discharge.please avoid this ppace

The staff are very caring and friendly and tend to the needs of each and every resident; However, the food is subpar. We are having to bring food from home. Our mom, who has been there since April. Right now, the second time, there is no chef. She will only eat cottage cheese and fruit at dinner time. The rice is so dry she cannot eat it. The price we pay for her living here should include decent food. Breakfast is not, at times, what she orders. We are very pleased with all other aspects and would hate to depart because of the food.

Everything has improved from since we moved in. It started out as a three star, but now I would rate it as a five. We have changed the home health care provider and everything is going much more smoothly now. The staff is very friendly and caring about my husband's needs. The food is good overall. I have dined with my husband and they provide well-balanced meals with lots of variety. They plan many activities, but since he is non-verbal he doesn't participate in all of them, we do play bingo quite often. The community is well-maintained and clean. He has a nice room, we are still working on it to get it the way he wants it.

concern with troubles with lack of enough staff. Rooms are sometimes [Removed]. Breakfast in room is troublesome. A few times my mother did not get breakfast until she called to complain. Once she did not get her medication. Over all it is a great place.

During my tour of the River Point, I thought it was a very nice place. The tour guide was knowledgeable and helpful, they took me around the building and answered my questions. The facility was clean, it was a good experience.

The price for this place was out of our price range. It was bigger than what we would have liked. We wanted a smaller place because my mother gets confused a lot and we did not want her getting lost. It was a nice place, just not what we were looking for.

The facility is really nice and open. The staff are super friendly and ready to accommodate. The food is good and my loved one enjoys it. The community is kept clean. i feel that they are under staffed, because it takes them to long to respond to the residents when they ask for help.

I have visited my mom during lunch and looked at the menus. The meals sound good and my mother hasn't had any complaints about the taste. I would recommend this community to friends and family. The staff are friendly and attentive. There are various activities offered, my mother likes to engage in some of them. It's a small place giving it a home feeling.

We were happy with the community here, but it was a alittle too far from the area that we were looking for. The staff was very nice and answered all of my questions. They had activiites to stay very active. The community was very clean.