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I feel like all the staff are very kind to my mother and to myself. There's a couple of factors here. Price and distance. I would recommend to others.... Read more
Located just north of San Antonio is the quaint city of New Braunfels, home to Rio Terra Senior Living. We’re a senior living community offering independent living, assisted living, and memory care services in an upscale, resort-inspired environment. From the moment you arrive, our welcoming atmosphere will have you saying, “This is the place!”
Offering a continuum of care, we’re proud to provide amenities and services that meet residents at every stage of their journey. Our community was designed to enrich the lives of residents and offer them a carefree retirement experience. You and your loved ones can rest easy knowing you’re in caring, capable hands at Rio Terra.
We’re committed to providing personalized services and amenities that enrich the lives of residents as they turn the page to a new chapter in life. From an exciting calendar of activities and events to our compassionate and attentive care services, residents can focus on the things that bring them joy and let go of the stresses that often come with maintaining a home. We offer housekeeping and laundry care services, as well as assistance with grocery shopping and errands should you need it. Our culinary team prepares a variety...
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Total monthly costs depend on room type, select services, and the level of care needed.
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
7.5
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35 reviews7.5
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A Place for Mom has scored Rio Terra Senior Living with 7.5 out of 10 using our proprietary review score based on 3 reviews in the last 2 years. Over all time, Rio Terra Senior Living has 35 reviews with an average "overall experience" of 4.4 out of 5.
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I feel like all the staff are very kind to my mother and to myself. There's a couple of factors here. Price and distance. I would recommend to others.
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Facility is nice. Food is good. Aides are babysitters. No nursing. Activities director (not a nurse) is the best employee. If the patient needs help, they call for others. My husband fell in the bathroom 3 nights in a row; all 3 nights they called the fire department medics to ambulance him to the hospital. No injuries any event. When I said the level of care was not enough the LVN said they were doing the highest level. I gave notice that day. I commented only on the Dementia Unit. The facility also has independent living and assisted living units which I understand are nice and well liked. I know it is known as "best in town".
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Response from Rio Terra Senior Living
January 23, 2024Hi there! We appreciate you taking the time to leave a review of Rio Terra Senior Living . As we operate by a resident-first philosophy, input like yours helps us to improve. At our community, we take resident care and experience very seriously. We always welcome feedback from former residents and their families, so we can learn and grow. In order to understand more about your feedback of Rio Terra Senior Living we invite you to connect one-on-one with our Regional Director of Operations, Tim Ballas at 817.446.4792. We look forward to speaking with you!
Everyone is so friendly, and it feels like they are family to my mom. The communication is very good, and yes they are taking good care of my mom. I would recommend this community to other families.
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I would recommend the community to others for their loved ones. The community is short staffed, like a lot of places are nowadays. They have lots of activities for the residents to choose from. My concern is with the accounting department. They don't understand that they have double billed in the past. They have also not been able to get their billing correct until recently, and they are not being helpful with resolving the situation.
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I thought Rio Terra was outstanding as far as the facility and overall appearance. Of course based on a tour, I can't say what the actual living experience would be like.
We had a nice tour with Rio Terra. We were looking for a place that focused only on memory care and we felt this facility would not meet my loved ones needs.
Big thank you to Rio Terra and their entire staff for such great service, cleanliness and honesty for my parents. We can’t be more happy with all they do for each of us in the family. So much care and sincerity!
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Rio Terra has been and continues to be an amazing opportunity for my mom to live in an atmosphere of wonderful residents and staff. She is content, busy and quite happy. I am so thankful to have found Rio Terra for her. The staff truly care about every single resident every single day.
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Toured this facility [date removed]. Might be our first choice. No vacancies currently. Will talk with [name removed] about getting on waiting list.
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We love it there. Husband likes garage and roomy cottages. Hope they have a unit for us when we need to move. [Name removed] so informative and helpful. People so friendly
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I toured here when looking for a place for my Mother-in-law. The building was very nice, but the care was very expensive. It looked like you got what you paid for, at least. The person that gave the tour was able to answer our questions and seemed knowledgeable about the facility. It ultimately didn't fit our budget or our needs. However, it’s probably a nice place to live if you can afford it.
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My Dad is happy living here. The management has been very responsive for us in regards to any issues we’ve had. The food is excellent, it’s very well balanced and nutritious and there are plenty of options to choose from. The facility is kept very clean and housekeeping comes by to clean Dad’s room weekly. There are so many activities to participate in, everything from movies to outings. I would recommend them.
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This is a pretty nice community, and I was satisfied with my tour of it. Everyone was nice too my family, and I. The staff was friendly, and helpful. My tour guide was informative, and my questions were answered. The community was nice, and clean. Everything looked nice. It was a pleasant experience overall.
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Very nice entrance, hotel look. Nice independent living apartments, spacious. Nice restaurant style dining. Storage units for each apartment. 2 meals a day provided. Assisted living lg apt 615sq ft. Second person $1000 plus $400 for bathing, meds, etc.only 6 in bold, full now. $500 refundable waiting list.
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This community was unfortunately out of our price range. The person that took us on tour was friendly and knowledgeable. This community seemed to offer some nice amenities including a movie room and a game room. This community does allow pets. I would recommend taking a look at this community.
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Nice facility, but the pricing is a problem.
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I was not impressed with my tour of this community. I toured the memory care portion for my mother, and her needs. The lady I made the appointment with was not available. The person that gave me the tour didn't really seem to know what they were taking about. From the start it just left a bad taste in mouth.
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The staff try to help in every way they can. They have cottages behind the main building. It is a gated community and I feel safe. They keep the community clean. The food is good and they offer activities in the main building. I would recommend this community.
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This is a nice community, and our tour of it went well. The community looked good, and well maintained. The staff was nice, and friendly. Our questions were answered, and everything well. Unfortunately we did find a community that suited my mother in law needs better. Overall our tour went well of this community.
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When I have to call the community the front desk is always on top of things. The staff are accommodating and friendly. We have good communication. The food is great and they are always offering activities to my mom to help keep her active. This is a clean nice community.
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See what the neighborhood has to offer and what’s nearby:
Rio Terra Senior Living offers Studio, 1 Bedroom and 2 Bedrooms. Learn more.
A Place for Mom has scored Rio Terra Senior Living 7.5 out of 10 using our proprietary review score.
We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.
Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.
Call (830) 221-4800 to reach a resident at Rio Terra Senior Living.
To reach a resident at Rio Terra Senior Living call: (830) 221-4800
The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.
To conduct a complete investigation, seniors and their families should:
If you become aware of any information that should be updated or noted, please contact A Place for Mom.
A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.