Right at Home - Wake County - Raleigh, NC

My step-brother was in hospice care at home and we needed nursing care during his last few days because his roommate was not equipped to care for him. I called Right At Home on a Friday evening and they had a nurse there for a 12-hour shift beginning at 9PM that night, as well as the next 2 days scheduled. When we decided not to have a nurse during the day on Sunday, they were fine with that. I felt the staff they provided were excellent and I felt very supported by the coordinators I spoke with on the phone. They just knew exactly how to be of service in a way that made me feel that they cared.

Overall our experience with Right at Home has been a good one. I've got nothing but good things to say about the caregivers they send, each person we've worked with has been knowledgeable, professional, and friendly! I do think that their administrative staff could be a bit more responsive, sometimes it takes them a while to get back to you which has caused some scheduling issues.

Overall our experience with Right at Home has been a good one! The aide has been personable and friendly, and Dad seems very comfortable with her. She's been able to handle all of the care needs we were concerned about! Sometimes the care tasks don't take the entire two hours and I think it would be nice if she found a few more little chores to do to fill the time, but she never leaves early unless Dad tells her to. Overall we're very pleased with the experience!

Danielle was great to work with, very sensitive to our needs. Changes made during the week were accomplished effortlessly.

Proactive staff. Wonderful place. We are very happy. My Mom enjoys her new friends and loves the activities and games. they love it. great place

They have done pretty well. We have never had any problems with them. They are reliable, and the billing has been fine, no issues there. I would give them a five.

They have been good so far. Pretty easy to get set up, and reliable. Billing has been smooth and easy. I don't have any complaints so far.

There were three different caregivers in two months from Right at Home of Wake County that came out to help and assist my loved one. The reason we stopped using them is because they just were not a good fit.

I decided to get home care to relieve my wife until I can get better. Since getting home care things have been great! My wife gets her break and I get the help that I need for the time being. Although we have had a few minor issues it wasn't a big enough issue to bash the agency. The caregiver has been great although sometimes I don't think she knows her own strength. Other than that they are very accommodating and very friendly. I would recommend them!

Mr Darryl is a regular, on time person. He does not push behaviors or activities on my husband. He looks for ways to be helpful and my husband has adjusted to having a companion. Probably the most significant advantage is to me. Knowing that I will have certain days when I can pursue my activities helps me be more patient and calm when I am the caregiver.

They only worked with us for about two or three weeks at the most. They were doing great for the amount of time we had them. Q did a fabulous job for us, he was very proactive about doing things without having to be asked. He not only helped with an emergency but also took us to the hospital, and stayed with us the whole time. They were a real blessing.

I helped some friends locate Right at Home to take care of a loved one, and overall things seem to have gone well for them. There have been a few instances of caregivers not being able to be scheduled, or not showing up on time, but 90% of the time things have been fine. The caregivers are always very friendly and professional when they do arrive.

I'm very satisfied with Right at home at wake county. I'm satisfied with the staff, cleanliness of the facility, care provided, and activities offered.

It's been absolutely phenomenal. My mother died of breast cancer and my father is in a wheelchair, he attempts to be independent, but he is paralyzed on one entire site. Fortunately, before my mother passed away she had the house totally blown away to make it wheelchair accessible and he has long term insurance so he never has to leave his home. I had 2 private CNA's coming since 1981, my evening CNA was in a terrible car accident so she had to quit, but that was my opportunity to talk to dad. A place for mom helped me find right at home and the owner was over there the very next day, I told her he would be a little hesitant, but she won him over like butter on bread. I still have my day CNA because she's been with my dad since 1981, but the evening CNA's with right at home are so consistent, there's never any subbing out. I'm free to call them, they call me, we have a really good rapport, they've gone out of their way. Dad was out of his meds one day and he couldn't tell me but she just went out and got them on her own. They just care and he really likes them. I have two evening CNA's, one during the week and one on the weekends and I've never met them, I've had neighbors go in and they say they're really nice, but I've never felt the necessity to go. They're cooking and doing everything and I couldn't be happier.

They were very friendly, very. I thought they provided very good care, we used Right at Home two or three times and each time it was a different care giver and each one was very nice. We ended up moving her to a community because she needed more care.