For services offered
I appreciated the intake, they were very thorough with their initial visit. I think that they have been good with scheduling for the most part, I think I would like more upfront communication around who to expect if our regular caretaker is not coming. Overall they are very flexible when I need to make changes. I would recommend to others looking.... Read more
For 12 years we’ve been caring for seniors and adults with disabilities, wherever they call home. We all need a helping hand once in a while, and Right at Home in Raleigh, North Carolina provides an extensive list of care and accommodation services to professionally assist our clients with their activities of daily living and more.
We assess clients’ backgrounds and needs to help ensure they’re matched with the right caregivers each time, and we always adjust our services according to the changing needs of clients. We understand that finding the right in-home care is important and do our best to fit in where you need us. Our organization has been regularly recognized for our services, with many kind testimonials to show for it—we prove to provide our best each time and are always happy to do so.
We understand that each client has different needs, and we want to help ensure we provide the best services needed to support them every step of the way. Right at Home caregivers are specially vetted and trained to assist clients at home with such needs as dementia and cognitive support, companionship, homemaking, physical assistance, health reminders, home health aide, hygiene, respite care,...
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5.0
(1 review)5.0
(1 review)Home Instead Senior Care of West Portland/Lake Oswego offers cost effective, high-quality in- home care services such as companionship/home helper, personal care, dementia services and medication administration. We can provide transportation to and from doctor’s appointments, home from the...
4.6
4.6
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4.5
4.5
4.0
4.5
I appreciated the intake, they were very thorough with their initial visit. I think that they have been good with scheduling for the most part, I think I would like more upfront communication around who to expect if our regular caretaker is not coming. Overall they are very flexible when I need to make changes. I would recommend to others looking.
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5
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4
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4
4
I love this Home Health agency I have coming for my mother. They are taking very good care of her. They help her 5 days a week. And would take her out of the home before but now she can't go out any longer but I would recommend this for any family for the independence their loved ones want.
4
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4
The service was professional and empathetic. We were very pleased with the support and efficiency of the services. We would recommend Right at Home for anyone requiring companion care on a regular or irregular basis.
4.5
4.5
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4.5
I was not happy with the care that we would suppose to get from the in home caretaker. We told the service what we needed. We did not find someone who wanted to do what was needed. We did not get a follow up on services if needed. We want someone who is willing to do what is required for the care for my mom.
2.5
2.5
2.5
2.5
2.5
Response from Right at Home - Wake County - Raleigh, NC
June 28, 2017I am so sorry to hear about your unfortunate experience with Right at Home. We try to take every precaution possible to ensure every client is satisfied. We also pride ourselves on being able to provide a wide range of care and rarely turn down a potential client. I would invite you to contact the VP of Operations to voice your concerns and we would love to see how we may be able fix this situation.
We had Right at Home of Wake County a few times for the care over my dad. The caregiver was on time on and ready to help. They assisted her with what she needed and followed the instructions very well. the caregiver's personality matched with my dad's personality. All went well for this times that we used them.
5
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5
I am very grateful for the care my husband received while I was in the hospital. Care was given. Errands were run. Conversations were had to brighten his day. I would recommend the folks with Right At Home to anyone looking for competent, compassionate care for your loved one or yourself.
5
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5
"Right at home" is a 5 star care agency. We have 3 top aides for my husband, C.A. We would highly recommend "Right at Home" for anyone who needs help in their home. Without the service they supply we would not be able to stay in our home - C.A. is 91 - Mildred is 88
5
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5
The staff has been great with mom. She likes the lady that they sent and they get along well. The staff is able to get everything done and to accommodate us if we end up having any changes in the service.
5
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5
All of the drivers who were appointed to my transportation were courteous, careful, and experienced. My trip with [removed] was the first time I had used this type of transportation, and he was most helpful which relieves my anxiety about the new experience.
4
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4
Flexible scheduling, pleasant & helpful staff
4
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4
It has been an excellent experience to have someone come to our home. Mom has liked each one of the caregivers Great knowing someone is there
5
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5
Been living in this community for over 50 years. I love it.
5
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5
Changing caregivers so frequently is difficult on my husband. However, response from staff have been very positive.
4
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4
Excellent service, very happy.
5
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They do a really good job.
5
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Right at Home excellent care giver (current) for about a year. Office personal are easy to contact.
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5
Professional. On time. Work for me as client. These words describe Right at Home of Wake Country. Especially grateful for continuity of care giver – explaining over & over take time & energy. Helpful. Understanding.
5
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We've had an excellent experience with Right at Home since 2015 as my mother has had worsening dementia, heart disease and frequent hospitalizations. Right at Home has provided her at-home and in-hospital care (as needed). The agency has sent excellent aides to care for my mother. Most of the aides are kind, patient, and skilled, and when the personality fit wasn't quite right, they've made every effort to accommodate my mother's needs and schedule her favorite aides. During a difficult period following a stroke when my mother was fighting for more independence, the agency worked with us as we sorted out a better support schedule. I trust the agency's commitment to service and professionalism.
5
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5
We had a pretty decent experience with this home care agency. We used them for a short time, but everything went pretty well. The care givers were very helpful and kind. They helped with cooking, cleaning, and some personal care. This is a good home care agency.
4
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4
I found Right at Home searching the internet. We needed in home care for one of our clients. The staff there is excellent in providing what was needed and did so in a timely manner. Jordan, Jessica and Danielle are great! The caregivers are great as well. This is a great company and will continue to use them!
5
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Call (910) 684-6400 to reach Right at Home - Wake County - Raleigh, NC.
To reach Right at Home - Wake County - Raleigh, NC call: (910) 684-6400
The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.
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A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.