Reward Senior Care of Lisbon

This is a very caring and loving place. All of the workers are so nice and I see how they interact with the residents.

Two things my mom commented on when she first arrived was on the cleanliness and how kind everyone was to her. These two things are very important to us also.

I have trusted both my parents and now my Aunt there. They are treated with Love, Respect, Dignity & Compassion. It’s not a big fancy sterile feeling place. It’s a home with love that makes them comfortable with quality care that they need. The staff especially [name removed] has been my “ Rock” and treated my family like her own. It’s a fun & happy place with activities that keep the residents with an upbeat attitude. It’s clean with home cooked meals not institution food. My family is my most precious thing in life and I’d recommend Reward Senior Care to anyone. It’s 1st class in all aspects of elderly care.

Due to circumstances beyond our control, we had to make the decision to have Mom moved into an assisted-living center. From the moment she arrived at Allay (Reward Senior Care of Lisbon), The employees treated her like family! They shared meals and daily activities together- they even called her [name removed], the nickname our Dad had always called her before he passed. She was always treated with tenderness and compassion-and she always knew that she was loved, even on the days we couldn’t be there with her. The biggest compliment I can give? All five of Mom’s Kids agreed that she was in the best place ever! We will always be grateful!

Reward Senior Care of Lisbon (Alley Senior Care) took such great care of my mother for her two year stay there. She was in excellent care there. They treated my sisters and I like family every time we went there. She was always bathed and ready for each event which was a task for her because she wasn’t always enthusiastic about doing things. I truly missed the staff especially [name removed] and so many others when my mother passed away. I would highly recommend this place for anyone looking to place a loved one somewhere. I know it’s not any easy task but at least here it has that feeling of being at home rather than in a facility.

My Mom has been in this home for 8 years now. I have been extremely happy with the care she has received. My brother and I drop in on two different days a week. The wonderful staff always knows where Mom is, how she is doing and how her week has been. They provide us with stories about how Mom is doing and anything funny she might have said. Mom has major memory issues so I love to hear those stories as it gives me more memories of her. Over the 8 years she has been there, the staff has changed somewhat. They always find new employees that are kind, caring and compassionate. This home has been a blessing to my family.

I have had my mother in 2 other facilities before bringing her to Allay. This was by far the best experience I have had. The administrator showed great empathy and skill in caring for my mother. Patients' needs are met and not ignored as at other facilities I have encountered. The staff to patient ratio is such that patients are very well cared for and not forgotten down some back hallway.

It was a wonderful experience for our aunt and all of our family. I would highly recommend it for everyone that needs it. Very clean and homey. It was definitely a happy and comfortable place for our aunt.

All the high marks are testaments to [name removed] the administrator. She goes above and beyond. A good example to her staff. Fewer residents there ( I think 16 is the max) = More tailored care. They keep facility clean. Very festive décor for the seasons/ holidays. Ideal place for resident that is not an exit seeker.

Allay Senior Care is top notch! First impressions are everything and let me just say WOW. As soon as you walk in you just feel at peace. It doesn’t smell like your typical facility it’s very clean and smells freshly cleaned every time you walk through the doors. My loved one always looks well put together and is genuinely happy. The staff is absolutely amazing and the administrator is beyond accommodating not just for my loved one, but for the family as well. Don’t let the size fool you it’s big in the most meaningful ways.

The staff and management are very friendly and genuinely concerned about giving the best care to their residents. I clicked with the owner and my mother-in-law loved the place.

Almost 8 years ago I was sitting in my car with tears running down my cheeks. It became obvious that Dad was not going to survive his surgery and Mom couldn’t be left home alone. I thought I had dialed a nursing home in Boardman to set up a visit, but it was a place for Mom. They gave me two names with openings so I called the first name. I scheduled an appointment for the next day and went with some siblings to see the place. We all immediately felt that we had truly found the BEST place for Mom. The place is just like a friendly neighborhood house. Mom has her own room and has been safe and secure from day 1. They keep a close watch on Mom as her memory has slowly faded away, but treat her with love and respect. No matter when I stop in for a visit they always know where Mom is how her day is going. I feel that Allay Senior Care is the perfect place for Mom. It is the next best thing than being at home.

We are so grateful to have found Allay for our mom. The staff is incredibly kind, patient, and attentive to our mom's needs, and they always make sure she feels comfortable and happy. The facility itself is well-maintained and comfortable with common areas for residents to gather and socialize. But what really sets Allay apart is the quality of care they provide. The staff works hard to create an environment where our mom gets what she needs to thrive. From medication management and personal care to meal preparation and social activities, everything is thoughtfully designed. We are so incredibly thankful to the staff at Allay and would recommend the facility to everyone.

While not as elaborate as several of the places I visited before placing my mother, it was clean the staff was friendly and caring, my mother had a friend who lived there (a big plus for her), and it was 60% of the cost of several of the other places. I'm sure that doing without manicured lawns, flower gardens, and such elaborate niceties, enables them to be much more reasonable in price. The cost per month is equal to my mother's retirement income, so that was a great fit for her. She has had a few medical problems which they addressed immediately by getting her medical attention and preventing the problems from getting worse. I'm satisfied that her level of care and status of her housing is more than satisfactory for her.

We would like to have more communication regarding our loved ones care, we wish the visiting physicians would call us directly. However everyone has tried to make my loved one feel at home. We are still getting acquainted and learning likes and disliked. But overall things are going pretty well .

This community is giving our family a night and day experience. The staff are wonderful, we were totally impressed right away and would highly recommend them to any families searching for a place for their loved ones. They are on top of everything from a health care standpoint to all the activities. They inform us on any changes regarding her health, we get constant updates. They keep her very clean and the community itself is very clean. They give great genuine one on one care to their residents. The meals are also all homemade.

They're excellent. I have no complaints. They go above and beyond. They even have cooking sessions with the residents where they make desserts together. They do crafts and all sorts of things. The staff are all very friendly. And they don't have a lot of residents, so the ones they do have they have a great rapport with. Everyone loves the girls who work there. I really love that it's a home-like setting. It doesn't feel like a hospital at all. Their kitchen has two tables set up there, and it's set up just like you were eating at home. The food is good, and everything is all home cooked. Its just a very homey environment. They don't like their residents to be stuck in their rooms for a prolonged period of time. So they do a lot of activities and like to have the residents out and socializing and interacting with each other as much as possible. Every Sunday is spa day, where they paint their fingernails and toenails. And then sometimes they take them in groups in the van to go to the beauty shop. When the weather is warm, they take them to Dairy Queen and pay for it. Or they'll go to the park. All the trips are accessible if you're in a wheelchair. They just have great activities all around. All this type of care is expensive, but I feel like their cost is more reasonable than most.

Our experience has been wonderful, it truly is a family friendly place. They keep us informed with every update and any concerns with our loved one. They are on top of everything, if there are any medical concerns they call us and the doctor. They are just taking such great care of our loved one, we have no complaints about Allay Senior Care we are lucky to have them. We are constantly amazing with the care they are showing the residents. They do activities every single day and keep our loved one active at all times. We have never encountered a more perfect place. They have bible studies every week which we think is incredibly important. They receive such high praise.

The owners and staff have been amazing. We know our Mom is safe and well cared for. Best decision for her safety and health.