Regency Village at Prineville

My loved one is a resident at Regency Village. The staff, from kitchen to admin, have all been very helpful. We appreciate all of them! They are doing a wonderful job and this is the perfect place for our sister.

Areas we think they could improve on would be keeping the patients Medicines organizes and not lost or last minute reorder so patients family is on alert daily with fear of wrong dosage or misplaced medicines and doctors orders and cleaner bathrooms and better food to eat and more helpful workers, not just doing just one project. As it's not there job and not asking other workers to help patient.

We chose Regency Village at Prineville because they had availability right away when we really needed it. It was also in a great location for all of our family so we were able to visit more often. The care that my loved one received while she was here was great. I would recommend this facility to others who are looking.

While our loved one was there, she got sick and had to go to the hospital. They recommend she go to a nursing home to recover, but she shortly passed away after. About a month later we went back to this community to grab her belongings and the room was dirty. There was mouse droppings in the drawers, the floors, window seals and sink were very dirty. The director called our family to apologize, and with covid we know times were difficult. The staff was friendly but at times they did seem short staffed.

I took a tour of this facility while looking for a place for my Mom. I didn’t care for it much. The building itself is much larger than a few other places I had seen and I felt like my Mom would just be “one of the clients”. I met the directors and they both seemed pleasant but the facility, overall, just didn’t feel like home.

We are happy with this community. The staff is very attentive and helpful. The community has great meals and they do offer a good variety. They offer her a lot of activities, and we hope that in time. she will be able to participate. This is a relaxing community with nice care. We do recommend this community for other families. They have good service and nice transportation that is available.

Great Staff, Building is really clean, fun activities, Every resident seems to be really happy.

I just moved mom in to the community and everything was a handled very professional. I am so happy that we chose this community, At first my mom was really worried about moving in and now she is really happy that she made that choice.

my mother has been at Ochoco Village for a couple years now and she loves it their. The staff their are great with my mom. She loves the activities that they have to offer. She always loved going to Bi-mart on lucky number Tuesday's, and they go out ever week. They also went to the Crook County Fair last year and my mom was so happy that she was able to go and see all of the animals at the fair. They have a newer administrator named Joann who takes time out of her day and has lunch with the residents on a weekly basis and askes them a bunch of questions and listens to their needs and wants and then comes up with solutions based on their needs and wants. Joanne goes above and beyond to make sure that her residents are taken care of. In our last care conference I told her that my mom enjoys going for walks when the weather is good and Joanne told us that she will bring walking shoes to work and she and my mom will go on a weekly walks when the weather turns nice. I thought to myself " that is really going above and beyond to make sure my moms needs are being met. I would highly recommend this place. The food is great, my moms room is always clean. The building is clean and you can see that the girls take pride in their work. The prices are really affordable. If you are thinking of a place to put your mom and dad stop in and take a tour of this building, you will not be sorry.

I am so happy with the way the caregivers and staff treat my mother, When she was living at home she never wanted to go out of her house and now that she is living at Ochoco Assisted Living, she attends all of the activities, plays bingo. There has been a big change in the way my mother socializes now.