Pinewood Hills

FYI it was recently bought by another company and is now better than it was. There is no care - this is not an assisted living. The cost just went down. Backs up to a greenbelt with sidewalks all throughout property and courtyard in middle Smokers can also go into courtyard away from the building. I would recommend this community to other families based on the experience we have had so far.

Med techs are the BEST! Understaffed, manager does not even have an assistant. The scheduling of meals is very compact. Everyone has to come within an hour. Those with walkers are urged to keep walkers by hall and walk to tables. Food seems to be red meat much of the time. Need to offer grilled cheese sandwiches, tuna, egg salad sandwiches and hot dogs. Simple foods. Would like to have a little longer time for each meal, perhaps 1 1/2 hours so it is not so crowded. Overall though people are very friendly, cost is reasonable for today’s economic mess. I would recommend Pinewood Hills to my friends.

I toured this community for my parents and I was very impressed! The staff was friendly, the sales manager, [name removed], was knowledgeable and really took the time to listen to my parents wants and needs. The building was clean and the residents all seemed happy to call the community home!

Nice people, building & food is good. The office is very helpful but a little understaffed. I would recommend to others.

Holiday Pinewood Hills has been a great experience so far - our loved ones love the food, the value for cost and the friendliness of the staff. We would recommend this community to other families who are looking for a place for their loved ones.

My family and loved one have had a good experience with Holiday Pinewood Hills. The food has been inconsistent, but is better now. The staff with the inhouse physical therapy center (Legacy) are terrific. Everyone seems to be friendly. We would recommend you look into the community to see if it would be the right fit for your loved one.

Great people work here. The staff is helpful. This facility provides light housekeeping. I would definitely recommend this facility to friends and family.

This place is pretty good and has a good atmosphere. Our only complaint is the area outside of mom's unit. There's no grass left and it gets muddy. It really bothers her when she walks her dog and it's wet outside. We've talked to them about it, but nothing has been done yet. Housekeeping is often and they do a good job. The food is good, good quality and variety. I would recommend them to family and friends.

What sticks out most about Holiday Pinewood Hills is the good location, the friendly staff and the many activities that are offered for the residents.

Pinewood Hills was our first choice over others that we looked at because of the location and also the value for the money. The apartment sizes are on the smaller side, the one my loved one has is a studio but I have not seen the others. I do think that they could improve on the consistency of the meals.

This is a really good community for independent living. So far we are happy and have been there for a month. We have not had any issues so far. My loved one so far is happy here and enjoys the activities. We had a little issue with the billing but it is being figured out.

Overall our loved one seems to be happy with the meals for the most part but the only complaint she has is that the menu comes from their cooperate office so all the facilities get the same food so they can't go out and buy new things from different vendors. They always have different activities going on, the activities director is great. We like the fact they have nurses on staff during the day all the time and that they bring in things like therapy, a nice salon, and they have a nice library. Only thing we wish was different is the person who comes to teach the art classes, we wish they would let the residents paint their own drawing and use their own interpretation instead of having to follow the teacher on every move.

The community is filled with extremely friendly people and their apartments are very nice. We are so happy we made this decision and chose Pinewood Hills. I would recommend this community to others based on my experience.

Nice place, good interaction between staffers and residents. BUT....the place allows smoking in rooms and the smell filters into the hallways. Huge turnoff even to a previous smoker.

I really liked the place. The residents are able to enjoy freedom and have help. Well organized place to live.

I looked at a lot of facilities in the area and I chose Pinewood Hills because of the value for the money. The apartment sizes here were really nice and spacious for independent living. She was in a 1 bedroom, the bedroom was huge, decent living room, an enormous amount of closet space, and small kitchenette area. It was more than sufficient for what she needed. Overall it was a great facility and I would recommend them to others looking.

The staff is courteous and responsive to requests. The food is good. The upkeep is good and the facilities are lovely. Plenty of activities. Management has been diligent and successfully keeping us free of Covid-19.

Very satisfied

Pinewood Hills has done a great job of protecting us against covid-19. However, the meals lack something to be desired. They are getting a little better but it could be a bit more diverse, activity director [name removed] does a terrific job.