Parkwood Highlands Apartments 55+

1-6: I give a 5+ (#4 doesn't really apply I don't think, as we are independent). This is a phenomenal residence. The Resident Services & Maintenance staff are top notch. They are really focused on us. We have more than enough to keep us busy with activities. As far as #7: I know this is out of your control because it's a corporate issue but we are in the middle of our 3rd year & truly hope that when our lease comes up that we won't get another 8% rent increase as we did in our first 2 years. Our neighbors welcomed us from day 1. Everyone has their own personality & we find that's what makes them so special!! Have a great day & very special thanks to your organization

This is an independent living so no food or care given. A good portion of the activities are tenant generated but there are still a few activities provided by the company. It's a nice friendly place to live. You get out of it what you put into it. Some people participate in many of the activities and others you never see.

Great place. Lots of friendly people. We picked this community because it was clean, well maintained, accessible and well organized.

I love the people, but the indoor parking facility is very cramped.

I am currently a resident at Parkwood Highlands. This is an Independent Senior complex. Most of the activities are resident generated. There are 1-2 owner activities per month. As for value, repairs/maintenance are done very well however, the appliances are very basic, loud and don't work all that well (dishwasher). All of the units are painted yellow, including the ceilings which make it very dark and cave-like. I like it here, the residents are very nice. But I feel that for what I am paying each month, I would expect better quality in the amenities. There is no food service at all. The common room is spacious and has a small kitchen for anyone to use for private parties. There is even a small apartment set aside for overnight guests. I would recommend Parkwood Highlands for an Independent Senior. Each building has an ambassador who will orient the new resident, show them around etc.

What I like the most about the Parkwood Highlands Apartments is the friendliness of the staff members as well as the residents there. I would recommend this community to other families based on my experience so far.

Underground parking has too many obstacles for older people to get around. My loved one scratched & dented their car shortly after moving in. Positives: security of building is pretty good. Maintenance team is helpful and quick to go out.

It's a very welcoming place. Of the people that we've met, I get a sense that they look out for each other if someone needs something, while also maintaining your privacy. They're very considerate, friendly people. And our apartment is good and meets our needs perfectly.

I would recommend the community to others. The community and the price stand out to me as the best features. It would be nice to see more activates. The room is very good for me. In my apartment I have a great room, kitchen and a fireplace it is nice. There are other complexes in the other area. This suited my needs due to the location.

Parkwood Highlands seems like a nice place to be. The residents all seem friendly, caring, and watch out for each other. I have no fear for my mom's safety.

Occasionally I can see smudge on the elevator that seems like someone hasn't cleaned. The common areas are usually fairly clean. During the Covid-19 pandemic, the community is on lock down so activities have stopped. The staff is mostly friendly, however, they have been slow to respond to one of my service requests, which was placed several months ago and has yet to be resolved. There are no windows in the kitchen, so that area stays pretty dark. The community is expensive for what you are getting. My apartment has been updated plus has a balcony, which could be one reason my apartment is more expensive than others. When I moved in, I also believed I would be moved into the new building at the community and even toured at the new building, however when I was actually moved in, I was given an apartment at the old building, which I did not like as much. There is also insufficient space in the kitchen for large pots and pans. When we recycle things incorrectly, we get fined for incorrectly disposing recycling. I feel some of the people are educated enough on how to properly throwing things away. I think it would be helpful if more time was spend educating everyone on how to properly recycle. Other than that, the bedrooms and closets in particular are very large and the neighborhood is great and I feel very safe.

I would tell anyone to steer clear of these apartments. If the manager likes you, you pretty much have a free pass to do whatever you like. And that includes letting your dog crap in the hallways. If the manager decides she doesn't like you, you don't stand a chance! My feeble 82 year old father (who can only get around with a walker) and his wife were residents for a few years and were just "kicked" out at the end of their lease. The reasons cited were unbelievably PETTY! They were things like "apartment kept too messy" and "not parking straight enough in the parking structure". They were never given any warning or chance to correct the issues. Nope. They were forced to move, no chance to remedy A THING. This is unconscionable to do to elderly people. This is an apartment complex for SENIORS!!! That means people that may not be able to maintain their apartment the way they'd like. I visited my father's apartment on several occasions and it was not dirty, just cluttered and messy. My father and his wife were very loved at that apartment and had many friends. Their neighbors threw them a going away party as a matter of fact. My father paid his rent on time, in full, every month! They were not loud or disruptive. My dad sat in his chair all day, most days, watching sports! Many residents have stated that they don't like what goes on there with this property manager. If you want to be micromanaged and to be spied on and scrutinized for every little thing, then these apartments would be for you. If you don't want some old biddy spying on you like the neighbor in the TV show Bewitched, Mrs. Kravitz, then STEER CLEAR OF THIS PLACE! The person that runs this place is vindictive and not kind. She has no compassion whatsoever! To top everything off, my father has been BANNED from all Highlands apartments for reasons they cannot fathom nor understand. That in my mind is completely over the top! My father and his wife are not criminals and did nothing wrong! Beware of this place and the controlling and bitter human being that runs it. If she likes you you're gold. If for some reason she decides she doesn't like you, watch out. All of these things done to my dad and his wife were solely done for personal reasons and not based on logical tenancy issues. Do yourself a favor and find someplace else to rent! I would never want any of my elderly relatives to live here!

My mother moved into Parkwood Highlands, and overall, it has been a great experience for her and the family. The grounds are well kept and clean, the apartments are also very nice. Some of the appliances are a little outdated, but they are still in great working condition. The staff has also been excellent so far, and they are always happy to help with anything my mother needs. My mother really enjoys how she is able to keep her independence here. She’s able to drive her own car, cook for herself and keep busy with her own activities and errands. Our only small complaints are the location and the trash. The road near the complex can be quite busy; which can make it difficult for my mother to get around. As for the trash, the residents have to take out their own trash in this community. It isn’t far, but getting around may be difficult for some residents. This community and its residents may benefit from a valet trash service. Otherwise, my mother’s experience at Parkwood has been fantastic and we would recommend this complex to others.

I have recently made the move into this community and I have no complaints of how things are going. The staff have been helpful during this transition and have made the move very easy for me. My apartment was clean when I moved in and had a lot of space for all my personal things. It has been the perfect fit for me and I could not have chose a better place for my living environment.

As I walked around the Parkwood Highlands, I thought it was a very nice place. The community was clean and the tour guide was very nice and knowledgeable. They answered all of my questions and I did not see anything that needed major improvement.

Excellent facility....May go on their waiting list

Completely independent living. All the privacy you need. A bit pricey.

This was a very nice place overall, it was nice looking, clean, and the staff were all very friendly. We've only really had one issue that I was upset with. We knew when we moved our loved one in that it was a no-pets facility, which we were fine with. However, they are much stricter on this policy than we realized. You are not allowed to bring pets in for a visit, or even to let them out of your car in the parking lot for a visit there. This is something to be aware of and may be an issue for other families as well.