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I had a family member at this place for rehab, I cannot Say enough about the PT department who got my brother back on his feet after months of being bedbound!!!! Nursing staff was good and the food was awesome! Would highly recommend this place as the staff is very helpful and professional!... Read more
Park Crescent Healthcare and Rehabilitation Center in East Orange, New Jersey is one of senior living communities in the area. To find the right community for your needs and budget, connect with one of A Place For Mom’s local senior living advisors for free, expert advice.
Located in central East Orange, NJ, Windsor Garden Care Center provides high quality skilled nursing and rehabilitative care for all your medical and therapeutic needs. We are proud to be one of a select number of facilities certified in the Eden Alternative, a progressive and person-centered...
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287 reviews8.4
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A Place for Mom has scored Park Crescent Healthcare and Rehabilitation Center with 8.4 out of 10 using our proprietary review score based on 6 reviews in the last 2 years. Over all time, Park Crescent Healthcare and Rehabilitation Center has 287 reviews with an average "overall experience" of 4.2 out of 5.
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So far it is nice. The staff care is very good and they are friendly. As far as I see, the nurses are professional and cooperating. The facility is very clean.
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Response from Park Crescent Healthcare and Rehabilitation Center
October 5, 2018Thank you for your review. We really appreciate you reaching out here at Park Crescent.
There are several areas that need improvement. My loved one had some complaints. On Friday he was in a hospital gown and was sitting in the day room.
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Response from Park Crescent Healthcare and Rehabilitation Center
October 5, 2018Thank you for your review. We apologize if you are not 100% satisfied with your experience here. Please reach out personally so we can improve. Thank you!
He enjoys the therapy and his assistant was good. Therapy is only once a day though, maybe they can't help that but I'd like it more often. I find that with my loved one's overall treatment they give no feedback. They don't tell you what the prognosis is, no time frame on how long he'll be there, they don't volunteer info. If I ask about his blood pressure, no one knows, and I have to always run around to find someone. I don't feel like it is professional. Only the people at the front desk and the therapy people are friendly. No one else there is friendly. He didn't like the meals, we have to bring him meals every day.
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Response from Park Crescent Healthcare and Rehabilitation Center
October 5, 2018Thank you for your review. Here at Park Crescent it bothers us deeply that you are not completely satisfied with your experience here. Please reach out to us so we can change that. Thank you!
The staff is very attentive, helpful, warm and patient. They seem very knowledgeable, especially the admissions director. The couple meals I saw looked delicious and she ate the meals. They smelled delicious too. I would recommend Park Crescent for respite care. The activities were good and if it was considered for rehab it was good. If I had questions and needed information, they helped. If I called them, they were informative.
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Response from Park Crescent Healthcare and Rehabilitation Center
August 27, 2018Thank you so much for your positive words and recommendation. We really appreciate it here at Park Crescent, and we are so happy to hear you are satisfied with your experience here.
It is fine. I like the social worker.
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Response from Park Crescent Healthcare and Rehabilitation Center
August 27, 2018Thank you for your review. Please reach out to us if we can improve your experience in any way here at Park Crescent. We really appreciate your feedback.
I'd recommend Park Crescent!
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Response from Park Crescent Healthcare and Rehabilitation Center
August 27, 2018Thank you for your review and recommendation. We really appreciate it here at Park Crescent.
This is the greatest place. 100% the best in the world. The staff is very friendly. It is 100% clean too.
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Response from Park Crescent Healthcare and Rehabilitation Center
August 27, 2018Thank you for your review. We do our best to make sure we have a clean and friendly environment here at Park Crescent. Your feedback is appreciated.
My husband likes his nurses. They are very polite and helpful. The staff greets you as soon as you get off the elevator. The only thing is the water is not hot for tea.
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Response from Park Crescent Healthcare and Rehabilitation Center
August 27, 2018Thank you for your review. We do our best to accommodate everyone here at Park Crescent and we apologize for any inconvenience. We really appreciate your feedback and we will do our best to improve. Thank you for your understanding.
It is not perfect. You have to negotiate through things. You have to speak up sometimes. Therapy is pretty good and they help you through things. The patients are very friendly and the staff are friendly. Some people have good and bad days. The staff do what they are told and some need training and supervision. They have a lot to do. The facility is very nice and the floors are shiny. A lot of things can accumulate with rubber gloves and garbage cans. Sometimes I make a mess. Sometimes the meals are lukewarm or cold. Sometimes they can heat it up. They could be better about the meals and what I can eat and what I am allergic to.
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Response from Park Crescent Healthcare and Rehabilitation Center
August 27, 2018Thank you for your review. We really appreciate you giving us detailed feedback so we know where we can improve. Thank you for choosing Park Crescent.
The nurses and staff help out and are friendly. Rehab is fine. They came to my room and I did exercises in bed. They keep me informed of everything. They clean my room and empty the garbage.
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Response from Park Crescent Healthcare and Rehabilitation Center
August 27, 2018Thank you for your review. We are so thankful for our wonderful nurses and we are so happy to hear you are enjoying your experience here at Park Crescent. We really appreciate your feedback.
I'm enjoying every day here, it's good. The nurses are doing a good job.
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Response from Park Crescent Healthcare and Rehabilitation Center
August 27, 2018Thank you for your review. We really appreciate your feedback here at Park Crescent.
Overall it was a good experience.
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Response from Park Crescent Healthcare and Rehabilitation Center
August 27, 2018Thank you for your review. We really appreciate your feedback here at Park Crescent. Please inform us if we can do anything to improve your experience.
The service is good. We met with the director. We have been asking for two days to see doctor and so far we have not.
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Response from Park Crescent Healthcare and Rehabilitation Center
August 27, 2018Thank you for your review. We do our best to accommodate everyone here at Park Crescent and we apologize if there has been any inconvenience or delay. Thank you for your understanding and patience.
The care was not too attentive. The nurse did not know he had a certain condition until we alerted them.
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Response from Park Crescent Healthcare and Rehabilitation Center
August 27, 2018Thank you for letting us know of your unfortunate experience, we will do our best to improve. Your feedback is appreciated here at Park Crescent.
The service is horrible. They had coleslaw for dinner. The meals are not satisfying. The night shift is not as good as during the week.
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Response from Park Crescent Healthcare and Rehabilitation Center
August 27, 2018Thank you for your review. We are terribly sorry you are unsatisfied with the service here, please contact us so we can change that. Thank you!
I am very upset. There was a lack of communication with the nurses. Her room was not ready when we got here. I had a meeting with the DON and head of nursing I explained I am an advocate for her I wanted to know who is going to be your care giver when you need it and no one could give me an answer and they had not thought about it.
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Response from Park Crescent Healthcare and Rehabilitation Center
August 27, 2018Thank you for informing us of this unfortunate situation. We are terribly sorry about it and we will do our best to improve. Thank you for your patience and understanding.
Her clothing has not been returned. There are issues with the laundry. I have to go and be proactive when communicating with the facility.
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Response from Park Crescent Healthcare and Rehabilitation Center
August 27, 2018Thank you for your review. We appreciate you taking the time to inform us of this unfortunate incident. We will do our best to improve. Thank you for your understanding.
The nurses were very good with my mother, and they kept her clean. She liked the second shift nurse. The staff were very nice. She enjoyed the meals. She wanted more food. They were open and receptive to questions.
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Response from Park Crescent Healthcare and Rehabilitation Center
July 20, 2018Thank you for your review. We are so pleased to be providing such a wonderful experience for you and your loved one here at Park Crescent. We appreciate your feedback.
The experience is very good. I have no complaints. They take good care of me. I love the rehab. The staff are all friendly. I like all of the aides, and they are very good to me. The cleanliness is beautiful. The meals are good.
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Response from Park Crescent Healthcare and Rehabilitation Center
July 20, 2018Thank you for your review. Nothing makes us happier than knowing you and your loved one are receiving the care and service you deserve here at Park Crescent. We really appreciate your feedback.
So far, I feel like I got fair treatment. The rehab therapy is good. I like one of the nurses in particular. The meals are good. They are good at keeping me informed.
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Response from Park Crescent Healthcare and Rehabilitation Center
July 20, 2018Thank you for your review. We really appreciate hearing your feedback here at Park Crescent.
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A Place for Mom has scored Park Crescent Healthcare and Rehabilitation Center 8.4 out of 10 using our proprietary review score.
We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.
Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.
Call (973) 915-3386 to reach a resident at Park Crescent Healthcare and Rehabilitation Center.
To reach a resident at Park Crescent Healthcare and Rehabilitation Center call: (973) 915-3386
The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.
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A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.