Pacifica Senior Living Hemet

Our loved one really does not like the food. She likes the Friday happy hours, but doesn't participate in most of them. Value for cost is fairly reasonable. Pacifica Senior Living is really a nice overall place.

They were very responsive to family members inquiries We were there often and affirmed the staff often. Some went the extra mile in caring for my mom.

Facility is average, staff... I have not much interaction with. My sister works with the Staff. I pretty much just visit and bring things as needed. They need more activities. My mom says she pretty much just sits in her room and watches TV between meals.

The staff is accommodating enough. The only complaint I have is the site bus only allows for transport on one day of the week. The move in process is simple as long as u have your own help. Communication could be better. They communicate with the resident and I don't always get the right info. My loved one hasn't complained to me about the meals, so I'd assume they are good. Suggestions for improvement would be a better system for transportation of the residents. I would recommend this facility to others.

A year ago, my mom’s case was mishandled by a local rehab center. They would not acknowledge her dementia and moved her from room to room. Due to being misplaced, she went to bed in the wrong room upsetting other patients. Overnight, they kicked her out and placed her into an assisted living that was not secure, not properly fenced, and had a door to the exterior from her room. I was directed to Pacifica assisted living. My mom was pretty much out of her mind from added stress. With immense help from Pacifica staff, we were able move her into her new home quickly. Pacific helped me navigate applying for the Assisted Living waiver. A wonderful doctor comes directly to the location. He helped navigate my mom’s medications that helped stabilize her mentally. She went from being mean, angry, scared and not knowing who her daughter was, to being happy, joyful, knowing exactly who her daughter is, and is loved by the Pacifica staff and caregivers. I am deeply thankful to Pacifica.

After reading Pacifica’s reviews, we decided to schedule a visit to the facility. [name removed], Concierge, greeted us with her charisma and friendly welcoming smile. We toured the well-groomed park-like community and [name removed] showed us a very nice and spacious 1 bedroom unit in the Cedar building. My dad was impressed and decided to put a deposit right then. He liked the location of his room being right next to the dining room, and the back door to the yard is nearby to take his dog out. The friendly staff and exceptional resident services also made an impression. Executive Director, [name removed] professionalism was well-noted. He diligently returned our calls and was very sensitive and intuitive in responding to my father’s move-in and caregiving needs, making every effort to ensure that my father was comfortable and at ease in his new place. We are very grateful for the first-class professional services demonstrated by the Pacifica staff and Executive Director, [name removed]. Thank you

I have yet to encounter a member of the staff that was not kind and caring. The folks in the office and kitchen are considerate and responsive. The care staff do an incredibly hard job incredibly well.

Pacifica Senior Living is a place where the staff are more than employees to their residents, they are family! The moment you walk in, you feel right at home. The smiles are the best!!! The team at Pacifica are always so helpful to everyone.

My loved one is a resident at Pacifica Senior Living Hemet and this facility is wonderful! Everything has been great for her here. What I would say is, be patient. Trust the staff to know what they are doing. The facility is very clean. The staff is very friendly and knowledgeable. The food, activities, and value for cost are great! I would highly recommend this facility to family and friends.

They are sorely understaffed and the food is TERRIBLE! Nice looking facility, and the people who work there are good, but they need to hire a lot more.

My mother has been at PSL Hemet for six years. I feel she is well cared for and safe. The staff is kind and helpful. I would recommend.

[name removed] was very knowlegeable, and friendly. The facilities are nice and clean.

We do love the Pacifica Senior Living community, it is very clean especially compared to other communities we had toured. They make sure to engage our loved one in activities like bingo, and ice cream socials. They even let her speak for a bit on the Sunday Church services which she is just ecstatic about. She is not to fond of the meals - they are health but generic and pretty bland and low salt. Based on the experience we have had so far we would recommend this community to other families .

I liked the location in Hemet - seemed safer than others. It got good ratings. They do have activities, but my dad only went to happy hour weekly. They come weekly and do housekeeping in each room and wash clothes. The food though was not healthy. Lots of fried food, heavy sauces and soups which aren't good for anyone.

We picked this community because of, the proximity, communication, positive information from the staff, and the cleanliness of the environment. They have had turnover in the staff. Overall, our satisfactory is very good, and I am glad that my loved one is there.

We really like that Pacifica Senior Living has little individual cottages that hold up to a certain amount of residents and we really like the community itself. All of the staff have been super nice and helpful and they were extremely accommodating when it came to our loved one moving in. Based on our experience so far we would recommend this community to other families.