For services offered
[name removed], without much time was able to arrange overnight sitters for us upon discharge (who were all professional, gentle and attentive). It became clear that I needed a daytime person as well to allow me to run errands as my partner couldn’t be left alone. [name removed] recommended a live-in aid as that would actually be less expensive. [name removed] stayed with us for several weeks, as we navigated recovery and got back on our feet. She was great, always aware of what was needed, when to step in, or step back and stay close. Plus, Options truly was very flexible with what we needed. After a time we didn’t need so many hours a day from '[name removed] arranged for '[name removed] to be hourly.... Read more
Having the choice in how to live as we get older may be limited due to the nature of aging, which may make daily routines a bit more challenging to accomplish. Independence with choice and life is vital to wellness and overall happiness. Options for Senior America is an in-home care organization designed to support seniors in Gaithersburg, Maryland and surrounding areas. We are honored to care for our senior community, and strive to do all that we can to make a positive impact for those we serve.
“Straight A's for this company on their wonderful care providers, management and responsive service.” - Dianne G., Client
Since 1989, we’ve tailored our services to accommodate the unique lives of clients who may need assistance with daily activities. Our caregivers are diligently screened and trained, and matched with clients adequately, as we help caregivers, clients, and their families to thoroughly assess the best ways to approach effective care.
As a non-medical home care organization we provide services that help maintain clients' lifestyles in a variety of ways. We assist with activities of daily living, offering supportive aid in bathing, eating, grooming, running errands, companionship, meal preparation, and any other specificities required to...
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Learn more about the Best of Senior Living awards and this year’s winners. See all 2024 award winners.
Total monthly costs depend on the type of care provided and number of hours per month.
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The manager of this office is the most unprofessional, poorly spoken and ill knowledged home care professional I've dealth with. I would rather communicate with his office staff one hundred times over before I deal with him again. [Removed], you have put a very sour taste in my mouth and I will never again consider using your services. I am sure the company is great as there are plenty of great reviews but I won't find out.
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Response from Options for Senior America - Gaithersburg, MD
June 12, 2017We appreciate your feedback and candid comments. We apologize for the experience that you recently encountered. Rest assured that we take your comments very seriously. Reviews like yours give us an opportunity to evaluate ourselves and know where we have an opportunity to improve. We would very much like to address this further with you. Since we do not have your contact information, would you be kind enough to speak with our Regional Manager? If so, please call [removed] and ask for Delores. Thank you.
The professionalism of the staff and responsiveness of [Removed], the care coordinator, and the way the aides interact with my Mom are very appreciative.
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[Removed] (Community Relations Manager) and [Removed] (Care Coordinator) do a great Job. They are very responsive.
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Spoke with this company regarding home health care. Very expensive. But would consider for respite care.
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Love both of these gals Ingrid and Felicia (Options care providers). Very compassionate and caring. By the way thanks for the sympathy card and for attending the funeral.
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I am very disappointed with the lack of care my loved one received from Options for Senior America. They did not have any patience with my mother and where so quick to give up on her care then provide her with patience and comfort with this new adjustment of caregivers in the home. I have cancelled my services with this company and would not recommend them to anyone.
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Zee, the care provider is excellent. What I like most about Options is that they can get assistance whenever needed. Thanks.
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Leila and Lia really work very hard and provide care when last minute changes occur.They also keep me informed when I cannot be there. Exceptional !
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Sheila is an excellent care provider. She interacts with my mother and the family very well. She is compassionate and dependable. Overall quality of service: excellent.
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Both caregivers Natasha and Chema provide excellent care for my mother. The responsiveness of the staff at the branch and corporate offices is good and the overall quality of services is good.
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Have been using Options for Senior America for many years now to provide care for my mother 3 days a week. The service is a straight "A" for the providers as well as the management.
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We enjoyed having Mulugheta [ name removed] as a caregiver from Options for our Dad. He was quite helpful with a courteous demeanor, and willing to step in and assist where needed. His dependability and punctuality were reassuring to us. Dad enjoyed and benefited from the exercises that Mulu encourage him to perform.
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We're very pleased with how things have turned out with Options for Senior America! The people here are professional and easy to work with. They check in frequently to make sure things are working out with the caregiver, and they were very accommodating in working with us until we found someone who was a good match!
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Response from Options for Senior America - Gaithersburg, MD
February 9, 2016Thank you so much for using Options home care services and sharing your positive feedback. It is such feedback that keeps us trying to continuously improve our service to the community. Options Management team
I have no complaint with the management from Options For Senior America. David [last name removed] has been great! The caregiver on the other hand is not very pro active when it comes to household duties. I was gifted some beautiful flowers for Mother's Day that are now on their last limb and they are still sitting in the vase and yet to be thrown out. My floors are filthy unless I remind her that there are things to be done. Don't get me wrong she is a very nice lady but it's as if she doesn't remember.
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I was impressed with the representative who I talked to from Options for Senior America. He was very personable and helpful. The aide that he sent to work with my father was a jewel, a match made in heaven.
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Options for Senior America has been very supportive and thorough with the transition to 24/7 care for our elderly parent. They have been very flexible and responsive to our needs. The caregiver is excellent. He is very patient, has a very positive attitude and deals extremely well with our elderly parent. He has a keen understanding on the information the family members need while being diplomatic and respectfully caring for our elderly parent. When we had an emergency situation, the caregiver and care manager were very responsive. The support and positive interactions from the Options staff has definitely helped us with this challenging phase of life.
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I had other home healthcare options to choose from but I am so glad I chose Options For Senior America. The services provided to my Dad along with the support from staff were outstanding. Stephanie J. - Hyattsville, MD
Options for Senior America helped pair my elderly father with the best possible care provider. Not only was she prepared to go the extra mile to help him health-wise in his home, but she would also read to him and talk to him, something no other Care Provider from any other agency had ever done. Thank you Options for Senior America.
It was long overdue. We've been looking for a home care service that is reliable, trustworthy, professional and whose caregivers are compassionate, knowledgeable, and can be trusted with leaving them with my parents. Options for Senior America provided all this and more. Belinda, the caregiver, was a God sent! Thank you Options.
Best home care service we've had since 2009. They are excellent! We've had 4 home care agencies in the past 5 years and Options proved to be by far the best one in terms of quality, reliability, cost, selection of their care givers and their after hours response time. Their office staff are very attentive to our needs. Wish we found them earlier.
Call (301) 562-3100 to reach Options for Senior America - Gaithersburg, MD.
To reach Options for Senior America - Gaithersburg, MD call: (301) 562-3100
5.0
(2 reviews)Bestcare Home Care has been open since December 2013. Our staff members have over 20 years combined experience. We love what we do and care deeply for the people who come in contact with us. Bestcare is locally owned and operated. We give you access to owners and managers who play a key role in...
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