Oaks at Beaufort

The staff was fantastic and the food was very good. There are places that look better and that are newer, but when it comes to care for the patient, I think they're wonderful, and yes I would recommend Oaks at Beaufort to other families

Welcoming to both Mother and us (two daughters). Families are included in special occasions and parties. Residents look out for one another! Food looks good and is presented with flowers on the table. Helpful and kind staff. We are very happy with The Oaks and are comfortable with leaving Mother in their care.

She's been transferred to memory care so the cost went up [fee removed] ! I'm desperately trying to find a facility that accepts Medicaid, she's only 63! However, I do like that they engage with patients on a personal level, could do a better job cleaning rooms I would recommend this community to other families, I feel my sister is safe there

The staff at Oaks at Beaufort are friendly. The housekeeping is fine. Communication with the family is good, but I am always visiting regularly so I know what to expect. I hear no complaints about the food. The current chef is friendly and open to suggestions and needs of the residents. I would recommend Oaks at Beaufort, as the price is good. It is a small facility, so it is easy to reach the staff. The facility has been very good to my brother so far.

Just in the year my mom has been there, all of the original staff I dealt with arranging for her to come to this facility have been replaced. Recommending would depend on the needs of the individual in question. For example, if they are looking to age in place through hospice, this is not the place.

Understaffed and few resources with proper qualifications to take care of residents. Multiple turnover of leadership personnel in short period of time. Some heroes but not enough. There is a lot of room for improvement here.

My father stayed 6 weeks at Oaks of Beaufort. He was told to do his own laundry though he can't. Trash from moving was left in room two + weeks. The bathrooms're small, hard with a walker. There is no bathroom fan. Broken TP+ towel racks. Dirty laundry sat stinking. Day staff let me know the night staff sleeps on the couches rather than working. This causes staff friction. Staff also complained about low pay and insufficient health insurance. The food is unappealing. The servers are sullen. Activities not offered. The van for trips has been parked for months unused. People were crying out in the night with nobody attending their calls. This was not memory care. The people serving meds became less consistent. This frightened my father so he left. Now they are charging 100% of the next month tho he gave notice the 12fth of a fully paid month. DHEC only allows 14 days charge after moving out. Several residents+ staff moved to the new place as my Dad at same time. PASS!

The Oaks, an Atlanta based assisted living company bought [removed] over a year ago. One of the most important amenities to our family was the fact that Summit Place had a bus and took residents on. outings - lunch, shopping or just for a drive. The Oaks at Beaufort has not done this for its residents in about a year, claiming that there is a title issue with the bus. It has gotten to the point of absurd that this company cannot manage to get this bus registered. I’ve brought this up multiple times and get no relief. I have tried repeatedly to contact the corporate office but cannot get a return phone call. This is an important issue for residents and should be addressed.

I would tell others looking that you need to be firm in establishing lines of communication, especially WRT daily schedule, rhythms of the facility, care plan, who may speak with or for whom, and how best to interact with the staff particularly when the resident's memory and/or understanding of things may be suspect.

I would definitely recommend it. I already have to some friends moving their mother from CA. My loved one participates in Bingo, trivia, arts and crafts. He also enjoys the exercise. I compared several facilities in the surrounding areas Savannah, Pooler, Hilton Head and Bluffton. Assisted living is not inexpensive. I liked the fact that we were not charged for every little extra like some places.

We like the Oaks at Beaufort for our loved one because it is one story. It is a smaller community as well and the staff are all very pleasant. However just like everyone else they are struggling with staffing at times, so the quality of care is not always there.

Both of my parents were moved to the Oaks in October of 2021. We were very pleased for the first 9 months. After the new ED took over, cleanliness and care on the Assisted Living side went down hill. I would not recommend moving a family member there.

Dad said he did not like the food. Also when I moved him [out] I found in his room items he found or stole that he should have had access to. Like a three pronged garden tool, pliers and screwdrivers. Not sure what he was planning on doing with them but he should not have had access to such items. It was a really nice place.

The people who worked there, were so nice and helpful. They are wonderful. The food was good but loved one did not eat the food. They had activites, and allowed others to come in and also participate. We picked this community because, it was the most budget friendly.

This is a great community and the staff are awesome. I have no complaints other than the food , my loved one likes more of a variety and different food types. They have activities at this community all of the time and everyday. They have jewelry making, painting, holiday celebrations and more there is always something for the residents to do to stay busy in the community.

During our loved ones stay at the Oaks community, the care takers were just awesome, and really did a good job looking after our loved one. However the management team can really work to improve on their communication between themselves and the families of the residents.