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It has been great for my mom - this is the first place she has settled into - I highly recommend it. We would give the overall experience a 4.5, and that is because nothing is perfect.... Read more
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*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
9.2
Review Score
Review Score
38 reviews9.2
Out of 10
5 star
53%
4 star
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3 star
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2 star
6%
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A Place for Mom has scored Oak Park Place - Dubuque with 9.2 out of 10 using our proprietary review score based on 11 reviews in the last 2 years. Over all time, Oak Park Place - Dubuque has 38 reviews with an average "overall experience" of 4.3 out of 5.
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It has been great for my mom - this is the first place she has settled into - I highly recommend it. We would give the overall experience a 4.5, and that is because nothing is perfect.
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They did pretty good overall considering the pandemic. Dad liked the food and seemed quite content at OAK Park Place. My only complaint, a serious problem, was his medications. The staff dispensing it wasn't really qualified, IMHO. Dad was in assisted living. Unfortunately he passed away in November 2022. One of his medications required a blood pressure check before giving it to him, I don't think they were doing that. It may have contributed to his hospitalization and death. The dispensing of medications is a very serious undertaking. I don't think Iowa has any regulations regarding this in assisted living settings.
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My experience was very positive and I would recommend anyone work with you. You answered many questions and even helped me through questions I didn't know to ask.
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It's a nice community with a lot to do if one wants to take advantage. Mom is very happy at Oak Park Place, so therefore I would recommend the facility to others looking.
Nice facilities, friendly staff, and roomy dining.
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We are very pleased at the facility. We had no idea what to expect, but I have heard bad things about other places and have not found any problems here at all. People are very friendly and it was the best thing we could do to move here. Hope that helps.
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Oak park was a great place for mom. Unfortunately mom was only there a short while before she passed. The staff there was so caring and accommodating. It was comforting to know they were only a call away.
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No data collected
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I really thought the workers were great with the residents. Loving even. Her room was always out of Toilet Paper and Paper towels. The toilet was grossly dirty most of the time and the floor was seldom vacuumed. The dining room and common area always looked good. It was just her room was very bad and she was barely ever in there except to sleep.
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I would not recommend Oak Park Place to others. They kicked my loved one out on the first day. The nurse demanded that a family member be present at all times. They're also having staffing issues.
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Response from Oak Park Place - Dubuque
December 18, 2023Thank you for reaching out to us. We take all concerns seriously at Oak Park Place and would like to talk with you about this experience. Please consider contacting our Housing Director, Phillip at (563)-585-4900.
1 my husband was having health problems and that's the reason we moved here to be close to kids but everybody has been really nice and very helpful 2 it could be a little better. It looks like somethings are just old and need to be replaced like carpeting, and outdoor decks need to be power washed. 3 everyone here is just lovely. My husband and I are glad we're here and we've got so many friends already. 4 we have a senior apartment and I also have people coming in to help me with my husband and that was very important when we signed up here 5 the food is pretty good, there is always something different on the menu and if you don't like it, all you have to do is put in what you want on your order 6 I don't do any of the activities because I'm busy taking care of my husband. He does the rosary and we both do the pub on Wednesday and ice cream socials on Friday and Sunday. 7 I really don't have anything to compare it to, but it seems to be pretty good for us
We're happy Mom moved to Oak Park there are many opportunities for socializing and various activities offered. I've never walked in without being greeted. All the staff, nurses and even the chef are so friendly. Mom has had a little problem getting the help she need with the broken arm, but other than that she's happy and in a better place.
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I toured this facility and it was a nice place with lots of activities and in a good location. You had to pay several hundred dollars to put your name on their waiting list, which would go towards the first month's rent if you moved in.
Response from Oak Park Place - Dubuque
May 4, 2023Hi Michelle, thank you for sharing your experience!
My Dad has not been in there to long but what I have experienced so far from the staff has really impressed me. They are very polite and concerned about how they are working with my Dad. You can tell they truly understand how to work with individuals who are struggling at this stage in their lives.
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I liked the people there - everyone seemed really nice. It was a lot better experience than we had at a previous community. The staff at Oak Park Place were much more caring, not just toward my mom but to the other residents as well. It didn’t seem like just a job to them - they truly seemed to care. I was very happy with my mom’s brief time there.
They have great staff. Very accommodating.
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It is a newer community and despite the struggles with staffing they are really doing a good job - for instance sometimes our loved ones laundry takes awhile to get done but its not a big problem. The director is fantastic and every time we call the day to day staff are always very responsive. Our loved one really enjoys the meals and dining service. He really likes the convenience of the transportation that they offer.
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The community was good; however, it was too expensive for us overall.
[name removed] who we first contacted and who gave us the tour has been fantastic. For the first two weeks or longer he would stop by our loved ones room to check on her and make sure she is settling in just fine. [name removed] who is their receptionist (she might have other duties) but she is super responsive and if someone is not happy she is right on top of it. [name removed] who is there top chef is very good, he goes out and talks to the residents at the tables to make sure they are happy and satisfied. We really appreciate everything about them and we really could not ask for much more. We have heard this is the best place in Dubuque which so far seems to be true. They are really good about picking up the garbage each day. The meals are wonderful and they have great activities.
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Oak Park Place is awesome, the community is always so nice and clean. The staff are great, our loved one is really enjoying them and appreciate their constant check ins.
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They are grossly understaffed. In the memory care unit, there is no staff to be found sometimes. I wish I had never taken my loved one here.
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See what the neighborhood has to offer and what’s nearby:
Oak Park Place - Dubuque offers Studio, 1 Bedroom and 2 Bedrooms. Learn more.
A Place for Mom has scored Oak Park Place - Dubuque 9.2 out of 10 using our proprietary review score.
We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.
Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.
Call (563) 585-4900 x405 to reach a resident at Oak Park Place - Dubuque.
To reach a resident at Oak Park Place - Dubuque call: (563) 585-4900 x405
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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.
To conduct a complete investigation, seniors and their families should:
If you become aware of any information that should be updated or noted, please contact A Place for Mom.
A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.