Oak Hill Place

I definitely do recommend this facility to others. The communication with staff is excellent. If they are not available, they return calls when they are available. They keep us informed of what is happening, and encourage our input. Staff is not only professional, but friendly. Housekeeping standards are excellent. On each of my numerous visits, I have found the facility to be immaculate in relation to cleanliness. In relation to meals, my father states they are delicious and he receives more than enough food.

With the activities and the meals and dining service, [name removed] wasn't in residence log enough to assess these. Based on the experience we did have with Oak Hill Place, we would recommend them to other families.

The staff treates Dad like a member of their family. The facility is clean and more important a home atmosphere has become created. All of the residents are friendly and interact with each other. Dad states that they serve the best food in the state.

I highly recommend Oak Hill Place. They have helped us to have peace and confidence that we have made a good choice for our mom. The staff is great. The nurses treat the residents like family. The kitchen staff tries to consider some favorite foods for the residents and tries to do meals as tasty as possible. The physical therapists make resident's therapy fun and easy. The activity department. has something for everyone to enjoy and loves creating new challenges for the residents. The rooms are kept clean and they will do extra maintenance in resident's room if they are asked to. It is common, when I go there, to see one of the staff members taking time to sit for a minute with a resident and talk with them....that alone means a lot to families.

They do have sufficient activities for the residents there, but our loved one just is not really able to take advantage of them due to her health. The staff have been extremely easy to work with compared to other places and they have been very acceptive and accommodating to all the changes we have made to our loved ones care plan.

The staff members seem very willing to work with you and accommodate your loved ones needs. They have been pretty good with communication, they always call me if there is something wrong or if something comes up. Overall, I would recommend them to others looking.

We received good service at the community, We had one issue when my loved one was sent to the hospital and we were not informed. I would definitely recommend this community to others

We are very satisfied with this community, at the time this was the best option for us. Some activities they have are bingo games and other card games. The staff is very friendly, and the communication they have with the families is fantastic. This community is very clean and odor free. The food seems to be ample in nutrition, and is tailored to the everyone's dietary needs

I think we will like it a lot but we haven’t been able to get in since we put my uncle in there. They have been very good with the FaceTime that we have requested.

I looked at 6 places, there were places that I like that were closer to my home with no availability, Oak Hill Place had availability when I needed them. They have been great with the Covid virus. Nursing is top notch. I really like my dad’s nurse. They have great communication. They always tell me how much they enjoy my dad which makes me feel good. They are good with billing. They are easy to work with. They also have skilled care on site for when the time comes. They are great with honoring the Veterans and they had my dad’s service time photo on the wall when we got there.

I have shared with many people what a nice place this is. I think people can get a negative attitude about facilities and really need to go see it for themselves to see what assisted living really is. They have so much to offer. It has a family feel. No matter if it's the office staff or the people preparing the meals, it is a real family atmosphere. My mom really loved it there and was fitting in well. The food was very good and my mom was gaining weight. We ate meals with her a couple times there, and the food was excellent.

My loved one was there for nearly a year. The staff was nice and loving. The facility was very attractive and was decorated for the various holidays. The top priority of improvement would be the food. It is terrible most of the time and the residents would barely touch it.

The care from this community was nice. My Uncle was not what we wanted. He was not here long. The staff were not able to assist me in some of the financial information . The community was very clean and maintained. They have activiites for other residents. Other families should tour the community and ask questions on the financial information would be helpful.

[Removed] at Oak Hill Place worked with our family to address my mother-in laws needs. She was courteous, knowledgeable and so prompt in her replies to our many questions. She made the process so much easier... Unfortunately my mother in law declined to go in to assisted living... Insisting on returning home alone

I am very happy with this community. She has settled in very well. The food does need a little improvement. She is happy with the cleanliness of the community. I am very happy that the community is close to my home so that I can visit often. I would recommend this community to other families for the great care and value that is given here.