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My mom seems to like her new home. The manager is very helpful and resourceful. The community is fairly new and well kept. There are benches outside to enjoy the green landscape. North Street Senior Residences does not offer very many social activities. However, there is a Senior Center nearby.... Read more
North Street Senior Residences in Elkton, Maryland is one of senior living communities in the area. To find the right community for your needs and budget, connect with one of A Place For Mom’s local senior living advisors for free, expert advice.
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A Place for Mom has scored North Street Senior Residences with 0 out of 10 using our proprietary review score based on 0 reviews in the last 2 years. Over all time, North Street Senior Residences has 11 reviews with an average "overall experience" of 2 out of 5.
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Tenants are allowed to smoke just outside the building (about 10 feet from the front of the building) and homeless people forever camping out on the bus stop which is less than 20 feet from the front of the building and they use the property as a toilet. Management is aware but hasn't done anything. There are only three washers and dryers for approximately 60 tenants which never get cleaned. Tenants sit out front of the entrance all day into the evening talking and camp out in the lobby. Former manager was effective in taking corrective actions but left and the current manager, while absolutely a gem, seems to do little to stop the smoking. The place has great potential and is very attractive but there are serious issues that seem to be getting worse each year.
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I can only hope people who may be looking at this place will read the reviews before renting here. STAY AWAY at all costs! The first manager was a vindictive liar, obviously not someone who should have been in management. It is such a detriment to the tenants. Then the second manager comes along who is not any better. She is nasty, unqualified, the opposite of helpful and just doesn't know what she's doing! She locks herself in the office to avoid tenants; that is when she shows up for work. It is extremely hard living there with this inept manager. Please Please PLEASE look elsewhere. There are so many horrific stories that the tenants have been subjected to regarding management. It's hard to believe, but so true. Hopefully, if anyone is looking here, they will read this review.
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Response from North Street Senior Residences
April 2, 2020Dear Gigi, Thank you for taking the time to provide feedback for North Street Senior Residences. We want to extend our sincerest apologies for the concerns you have expressed. We pride ourselves in maintaining the highest quality standards for our residents. Please know there is a new professional property manager working on site now. In the future you can reach out to us at [removed] or email us at [removed] to speak to a member of our Customer Service Team. Kind regards, Habitat America LLC
Stay away. New manager has a closed door policy with appointments on an emergency basis. Tenant issues not resolved by owners and property management who insist that the local police department handle (much to the chagrin of the police). Maintenance personnel insist that the tenants perform routine housekeeping which they claim isn't their responsibility. So many issues, including very limited available parking for tenants (tenant guests and other visitors take up tenant parking leaving off site parking for some tenants). Looks nice from the outside but limited budget to keep the place clean inside. Owner (The Community Builders) and property management (Habitat America) focus on collecting (and raising) rents and leave vulnerable tenants to fend for themselves against a hostile tenant for over two years who threatens other tenants. Lots of homeless people guesting with management approval! Only 3 washers and dryers for 52 units (and the homeless guests) and water temperature regulated at 120 degrees! Keep away.
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Response from North Street Senior Residences
April 2, 2020Thank you for taking time to review our community. We value feedback and are always looking for ways to improve our services. We are truly sorry to hear about your experience at North Street Senior Residences. There is now a new property manager who is kind and professional working to keep residents satisfied. You may call us at [removed] to provide us with more information about your concerns. Sincerely, Habitat America LLC
Lovely exterior and manicured landscaping but limited budget for interior maintenance which the property manager feels is the responsibility of tenants. Poor construction throughout and minimal soundproofing between apartments. Tenants charged for normal wear-and-tear. Institutional versus independent living with inexperienced and, sorry to admit, unfriendly property management who lack customer service and diplomatic skills. Limited unassigned parking without proper security--tenants fight over available spaces. High tenant turnover which is good for the owners and investors as rents are increased following each vacancy. Better properties under excellent management are available. North Street Senior Residences should be last on the list for overall value, sustainable long term housing, pleasant and stress-free environment. The jail part of the historic building looks great but are only 450 square feet and very noisy.
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Response from North Street Senior Residences
April 2, 2020Thank you for taking the time to provide feedback for North Street Senior Residences. We are happy to hear that you had a positive impression of the exterior and grounds. We pride ourselves in maintaining the highest quality standards in our community. We are sorry to hear you were not satisfied and we missed the mark for you. We have a new property manager in place working hard to go above and beyond to help our residents and oversee operations. Respectfully, Habitat America LLC
Shoddy construction throughout and poor building management overall although the exterior and grounds are well kept. The community is run as an institution with an inexperienced and unfriendly community manager. Look elsewhere and consider North Street Senior only as a last resort in your search for quality retirement housing. Avoid renting any property "managed" by Habitat For America.
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Response from North Street Senior Residences
April 2, 2020Thank you for taking the time to review this community. We are happy to hear that you appreciate the exterior appearance and landscaping. We try our best to listen to the concerns of our residents and work to find solutions. There is currently a new, experienced property manager who strives to maintain the highest quality standards with professionalism. If you need to discuss anything further, please call us at [removed] to speak to a customer service representative. Kind regards, Habitat America LLC
The manager is HORRIBLE! My toilet overflowed and I reported it immediately. Maintenance came over. Manager said I had to pay for the damages because I didn't report it. BUT she admitted to me maintenance told her I reported it and he was here. Now she has deducted the monies from the rent saying I owe rent. She is very shady, conniving and you can't trust her. So many tenants have moved out because of her, and 5 more are on their way out, 6 including me. Don't put yourself in this position. It is a senior complex and we don't need this. Hope this helps anyone considering moving here.
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Response from North Street Senior Residences
April 2, 2020Dear Jeanne, I am so sorry to hear of your trouble at North Street Senior Residences because of the manager at that time. I assure you the new and current property manager is experienced, kind and strives to maintain the highest quality standards for our residents. Thank you for your review. If you have any other feedback or suggestions for our team, please a call us at [removed] or send us an email at [removed]. Best regards, Habitat America LLC
I lived at this resident for almost 2 years. If you like being controlled by management and sitting in a rocking chair; You will be fine. Management was cold and very controlling. Only happy when you agreed with her ( [Removed]). Maintenance employee was very pleasant and nice all the time. His name was [Removed] and he was a very hard worker. [Removed] made it easy for me to stay as long as I did.
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Response from North Street Senior Residences
April 2, 2020Thank you for taking the time to provide feedback for North Street Senior Residences. We sincerely apologize that your experience with management was so negative. The new and current property manager is a friendly, experienced individual who works hard to go above and beyond for our residents, along with the entire staff. If you have any other concerns for our team, please send us an email at [removed]. Best regards, Habitat America LLC
Nice community for seniors who all ready to be controlled by management and are ready to just sit back in a rocking chair.
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Response from North Street Senior Residences
May 4, 2020Thank you for taking the time to review our community. We are always looking to improve. If you have any feedback or suggestions for our team, please call us at [removed] or send us an email at [removed]. Kindly, Habitat America LLC
My mom seems to like her new home. The manager is very helpful and resourceful. The community is fairly new and well kept. There are benches outside to enjoy the green landscape. North Street Senior Residences does not offer very many social activities. However, there is a Senior Center nearby.
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Response from North Street Senior Residences
April 2, 2020Thank you so much for taking the time to leave us a nice review! We will consider this suggestion to offer more social activities in the future. We’re always looking for ways to improve and keep our residents happy. Kind regards, Habitat America LLC
Price is good but rooms are small. Landlord cold and never smiles.
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Response from North Street Senior Residences
April 2, 2020Thank you for taking the time to write us a review. We are really sorry to hear you experienced cold interactions with the manager at that time. Our new property manager is very personable, and our team works hard to keep our residents happy. Best regards, Habitat America LLC
Love living here. Community Manager and Maintenance always available, friendly and eager to please. Apartment size and added convenience of on-site laundry facility makes North Street Apartments a wonderful place to live.
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Response from North Street Senior Residences
February 24, 2016Thank you for taking time to give us an score on our review. Habitat America staff strives every day to give our residents a place to truly call home!
See what the neighborhood has to offer and what’s nearby:
North Street Senior Residences offers 1 Bedroom and 2 Bedrooms. Learn more.
Call (410) 392-2299 to reach a resident at North Street Senior Residences.
To reach a resident at North Street Senior Residences call: (410) 392-2299
The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.
To conduct a complete investigation, seniors and their families should:
If you become aware of any information that should be updated or noted, please contact A Place for Mom.
A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.