North Star

I was asked by my mom if I would take my Grandma to see North Star. We had a wonderful and informative tour. We were shown the two bedroom apartment. The space and storage were fantastic. The facility was well thought out and it offered so many activities to make it feel like a community. A place to enjoy life together with your neighbors and friends. We were treated to a lunch and I was so surprised at how wonderful our experience was. The dining room was beautiful, the menu had so much to offer and the staff was attentive. The food was as good as a nice restaurant. We both walked away knowing this was a great next step should the time come to make that decision.

My mom loves this place. She is more active, social, and happy. Good food, great people, this really is my mom's new home.

We went on a tour here and it was good. The staff was nice and helpful. They answered all of our questions. The rooms were on the smaller side and this is for my mom and dad. It was a nice and clean community just a little on the expensive side.

My Mom was here for about 4 months. I think my definition of assisted living and their definition of assisted living is like night and day. They didn’t talk with me very nicely and their idea of assistance was walking into Mom’s room and telling her to get dressed and that was it. There were a few things that they said they would do and those things never happened. The entire time she was there, they were over promising and under delivering. They weren’t producing any of the results that we were paying for but they sure had no problem billing you for it. I’m not saying the facility is bad, you just have to stay on the ball with them. Otherwise they’ll charge you extra without you ever knowing. At one point, my mom wasn’t in her room and when I asked where she was, they had no idea. They told us to talk to another resident who was in the assisted living area with her. We eventually found out that they thought she was married to the other resident and would let him take her out of the facility. There were times where they wouldn’t do her laundry for a while until we made a comment about it, though they were telling us they were doing it once a week. They also said they would be folding her laundry, but there were numerous times where we would check on her and her laundry would just be sitting in the basket unfolded. The main facility was fine, but the assisted side was the worst. I would not suggest bringing your loved one here, especially if they have dementia.

I have been at North Star for about a month now, and I am very pleased so far. The staff is so friendly and cooperative, maintenance and housekeeping are both very pleasant, and are right there to take care of you needs. The meals are great with a very good variety of options. They also have a number of games, exercise glasses, a gym, and outings for the residents. It’s a very lively and social community, and I’m really enjoying living here.

This was the 2nd place I visited and the atmosphere was very warm and inviting. The interaction between the staff and residents was wonderful - they all seemed happy. [Removed] greeted each one by name and it was evident that it was genuine. I toured the facility and it was so well done, I did not have any questions when we were finished. It is a beautiful facility and it will definitely be on my list to consider when my parents are ready to make this move. It seemed like the people there were content - whether reading a book or playing Bridge or waiting for the bus for an outing or having a late lunch... did not see any sad or unhappy faces. Even tho it is 20 years old, they do very well at keeping it maintained and up to date.

This seemed like a really great community when we visited. The person that took us on tour was friendly. They allow pets and seem to offer daily activities.This community is self pay and will not accept medicaid if you run out of funds. The community we chose does accept medicaid.

A newer and larger facility that is very well kept. Very nice dining room but with two meals daily with choices. Has free laundry for personal items, but there is basic housekeeping once a week which includes laundering of bed linen. Parking available for personal vehicles. Pets allowed. Very friendly atmosphere. There is a stove or oven and a larger refrigerator. Small appliances including microwave are up to you. Cable and WiFi is included. Of the three places I saw on the 25th of May, this was the most expensive, especially when you consider there are only two meals daily. One final note: This is a very nice facility if you are willing to pay the price.

This looked like a nice community when I visited. The people I met were nice. This community does not work with Medicaid. I would recommend taking a look at this community.

She is doing wonderful and she tells me she loves everything at this community. The staff are wonderful and went above and beyond for her. It feels like home and is comfy or my mom. I would recommend them my friends in need.

The staff seem friendly and helpful. My mother-in-law is very unhappy with the food, however and we are sad that she isn't able to have tasty meals when she is elderly and paying alot of money. Breakfast is pretty decent. Other meals are unimaginative, under-seasoned and overcooked. Fruit is often not ripe. Guest meals very small for active people; my husband and I avoid joining her for meals. At one point the activities director left and a resident was leading exercises. This didn't seem right. My mother-in-law didn't feel the resident did a very god job. Maybe there is too much focus on making money off the residents and not enough focus on quality? Thank for asking - please look at the quality of food issue!

Overall, nice clean facility but monthly rental independent living expense is high for just 2 meals provided each day. Vehicle parking for guests is limited when trying to visit family member and wish North Star involved and invited families to more events. Seem to be high turnover with kitchen wait staff creating a little bit of a wait for food order and food is occasionally served luke warm to cold. Overall, the facility is well kept and staff is very helpful and friendly.

Mom mother has lived at North Star for almost three years. We love the place and she loves living there. It has become her home and her extended family. She has a two bedroom, two bathroom apartment with a deck. The apartment has plenty of storage with a large closet in each bedroom and two more large walk in storage closets. The food is fantastic, you can order what ever you like and I have yet to have bad meal there. Try the Steak! My mom is very social and loves going to Bingo, Bridge, Bible Study, Social Hour (with adult beverages), Soft soccer, Trips to softball games, The Casino, Lunch, Dinner and more. You can be as active and social as you like or as little as you like, it works both ways. North Star has a bright, friendly and inviting atmosphere. When I visit my mom after work, it brightens my day just walking into the building, everyone says hi, and walking down the hall to her room where everyone has decorated their door and shelf with personal items or for the latest Holiday. I love North Star and hope they have room for me when the time comes to leave my home.

We would, and have, recommended North Star to other families looking for a quality retirement community for a family member. The staff is friendly and helpful. Our family member has been living at North Star for a few years and has made many friends and enjoys the activities provided. The food is very good and the kitchen is always willing to accommodate any dietary issues.

Northstar should be called leisure living and not just retirement living! The staff goes out of their way to provide services and to fill our needs and they are helpful and friendly while doing it. There are activities and social events to enjoy and no lack of nice people to get to know. The facility is clean and well kept. It is a real pleasure to live here.

I would recommend the North Star community to a friend because my loved one is having a great experience there. The staff is wonderful. They offer a variety of activities and outings for the residents. The dining room is beautiful, it has a fancy restaurant feel to it. The meals offered are nutritious and in good portions. The room she is in fits her needs well, she loves the fact that she has her own balcony.

The staff is very friendly and always patient with my loved one. The community is beautiful and its in a great location. I am very pleased with the food and there is a lot of healthy options for my loved one to choose from. The staff has also been excellent with getting my mom back on her feet and participating in activities. -PS

We really enjoyed the tour of North Star at Coeur d"Alene. It was nicely kept and updated. The community was very clean throughout. They have a number of activities for the residents to enjoy and participate in. We didn't decide on this community because they just changed their policy on pets. North Star no longer accepts cats.

I toured this community with my friend, and he loved it. The community is nice and big. From what I saw everything appeared to be well maintained. The staff was kind and courteous. They were informative and answered my questions. There many activities offered for the residents. He is hoping they have an opening soon. He would love to move here. Our tour went very well.

All of the employees are always nice. They greet you and they really care about you. They treat every resident the same. These people put their heard and soul into their job. I cannot say enough about North Star.