Newhaven Court at Clearview

My mother lives here and it is going well. She is very pleased with the meals and I have shared many with her here. I would have to say the staff is really good and she feels comfortable and safe. They like her and she likes them. I chose Newhaven because I liked what I saw during the tour and it's close to me and convenient for visiting which was important.

The staff was great here and they were very kind and helpful. The community was very pleasant from what we saw and it was clean and neat. We just did not like that mom would not be able to get many visitors in this location.

My father is doing well here at this community. So far everything is working out well, and I'am pleased. They have a good staff here, so I know he is in good hands. The community is very well maintained. All is well so far, and I would recommend this community.

My loved one was only at this community for a short period of time, but the care he received was great.They made sure they kept me up to speed with his progress and treatment plan and always was willing to answer any questions I had for them. I will defiantly use them again and recommend this place to anyone.

My Mother is a residence of Newhaven Court at Clearview in Butler, PA. Over Christmas, a package was mailed to her with a $50 gift certificate in it. The USPS tracking receipt clearly shows the package was delivered to Newhaven front desk, but my Mother never received the package. After numerous attempts to determine the location of the package, Newhaven continues to be unresponsive about the status of package. I question if this is an isolated incident or do other packages, especially around the holidays when monetary gifts are likely to be included, show up “missing”. Since Newhaven refuses to respond to inquiries, I cannot say. You should think about this when considering a resident for your elderly parents - especially if some of your family members are at a distance and need to send gifts via mail.

I can't think of anything they can do to improve. They got us thinking about the process more than anything. If it hadn't been for them and the information they gave us, we probably would not have gotten the ball rolling.

it was absolutely wonderful! They were ver considerate, always available, and couldn't have been kinder. My mom is actually in the hospital right now, so we're working with them to get her back in there eventually and they are great. The atmosphere and the feel of the place is wonderful, very calming. It's just been wonderful. We have not had to second guess our decision for a moment.

It's been pretty good, they are working on the medication management. The staff is very caring, and friendly. It would be helpful if they had more residents, there are only about 16 in this unit, that gives them limited social options. We were pleased with the surroundings, it is aesthetically pleasing.

I think it's kind of a nice place and it's a little far to travel for me, but she liked it and, she picked it, so that's what we did. It's very, very clean, any piece of dirt or anything and they are right there trying to clean it up. There are a couple of people that really aren't that friendly, they don't seem to smile as much, or be as talkative as some of the others, but most of everybody else is very nice, all of the people there know everybody by name, they are a pretty close knit group. They have four or five levels of care and separate each one by about a hundred dollars. They frown on anyone doing their own medication and want you to go through them. Housekeeping is done once a week and they launder the sheets on the bed and towels and wash cloths, but personal laundry, you have to pay or have someone do it or do it yourself. The medication management is close to being on time but sometimes they aren't always on time. There's quite a bit of activities, over Christmas they had childrens dance troups and singing carols, and someone in the library reading today, they take them out on shopping trips and things. Some of the people bake cookies for meals on wheels. My mom chose it because it was less expensive.

We are pleased with this community so far! It came highly recommended to us by friends, and Mom knew a few people living here already. We recently moved her into a slightly larger unit, so Mom is pleased with all the space she has. She really enjoys the social atmosphere at this community. The food is also very good, Mom says she hasn't been snacking as much because she fills up at every meal!