New Perspective Sun Prairie

In recent months, lots of staff turnover and some caregivers seem not as well trained as a year ago. Main nurse now gone with replacement new hire as of a month ago. One more just started. Most caregivers don't seem to stay real long. There are a few that have, and they are good! Most are friendly. My sister is a very selective eater and eats simply and not much protein. She seldom eats in dining room, but even when she had meals brought to her room she usually ate little and complained.

We are pretty pleased with New Perspective. There are many activities to attend. We like going to swimming class. We usually attend the musical programs and enjoy the free drinks at social hour Also the donuts & muffins!

It's going well. It's very homey and people are friendly. The food is absolutely fantastic. my parents are in the independent living right now so I can't say anything about the care. The only thing that's not so hot is the cleaning. We have a new person now, but it was pretty spotty for a while. I'm guessing everyone has an issue finding cleaners.

It did not seem like a senior living complex. It's more like a hotel. There were several places I walked in and walked right out of over the year that I was looking for a place for mom. This place also had a pool on site. That was the dealbreaker. I feel my mom is in a safe place that meets her needs. There are several daily activities that she can choose from to keep busy. She is more independent now than she was at home. She has met many new friends and loves to swim three times a week.

It's a beautiful and comfortable facility for care and for the family to visit. Great location off of downtown sun prairie. The staff is personable and really interacts with residents. The rooms are a very nice size. I saw many activities going on, but my loved one never participated in any.

My Mom has made some good friends. She says they have a hard time keeping staff which is true everywhere.

What we like the most about the New Perspective Sun Prairie community is that it is well maintained and conveniently locoed near family. Based on the experience we have had so far, we would recommend this community to other families.

I would say I love it here and glad I made the move. My needs are met fairly quickly. Staff listen to me and are easy to talk to. Staff learn your name quickly. I chose this community because I found the others too sterile or depressing. A couple were too expensive.

Lots of medical services available. But remember, you get what you pay for, so it's very expensive. Sort of like taking a cruise. They even have a pub with free drinks, as well as activities most days. The people are very friendly. The meals are designed by a chef and are spectacular. Served in a restaurant style that is open a number of hours to accommodate people's schedules. Menu options are available.

I would say it is overall a good place to send your loved ones. Like other facilities they are affected by staffing shortage. They have a variety of activities/trips and meals are good. Cleanliness is also a plus. Large library, salon and happy hour too .

New Perspectives in Sun Prairie has its pluses and minuses. They have a lovely facility and many activities for the non-memory care. The food is generally pretty good and they keep the facility relatively clean. I can’t speak to the regular assisted living but the “Memory Care Assisted Living” lacks trained employees. I would say CNA’s but they informed me that they don’t usually have CNA’s since it’s not a nursing unit. It is “Assisted Living Memory Care” and I use “assisted” lightly since the staff seem oblivious to the residents many of the times. There are several aids who really care but they are rare. There are no supervisors’ offices in the unit so oversight is random. The supervisors do come in the unit several times a day but other than that the staff are on their own with no team leads. There are few regular checks (at least during the day) on my parent and at dinner they are oblivious to the fact that some foods need cut up (like pork chops) and I notice that some don’t eat because of that. They are not cognitively able to communicate those kinds of needs. They do have some activities for Memory Care on Wednesdays and Friday from 9 to 11 and every other Monday. On the remainder of the days, they have nothing to help them pass the time. That’s Tuesday, Wednesday, Saturday and Sunday that there are no activities (maybe on occasion). There are behavior issues as in any Memory care unit but I feel that if they had more activities and staff that engage the residents there would be less behavior issues. Communication with senior staff is almost nonexistent so if you have an issue, you often get no answer unless you can catch them in the hall.

My mom has been here for about a year. We love that she can change from independent to assisted living while staying in the same unit. She has a nice apartment, with one bedroom, a den, full kitchen and a private patio. It's a beautiful building and she likes her place. The activities are great and the grounds are really nice. Residents and staff are friendly. Overall, we're very happy with the community. There are a few drawbacks. Communication with management is difficult. While they're friendly and professional, it takes a long time to get a response. Some issues (errors in billing, ongoing problems with appliances) can require multiple follow-ups. Services like housekeeping are inconsistent, sometimes they don't show up or don't do a lot of cleaning. When she moved in, they didn't provide an orientation so we had to figure out many things on our own. A "welcome buddy" would be a nice service to offer. We can overlook these things though because of all of the other benefits.

That I'm glad that I found a place. And it is perfect for my mom. My mom is in assisted living here. And she actually has more freedom here than she did in her own home with 24 hour care. She feels independent and has a purpose. She is happy. And I feel she is in good hands.It does not feel like an assisted living complex. It has two places to dine. It has a swimming pool.It's been good. They get back to me if they can't answer the phone or email right away. But they do get back to me.

Staff are Friendly and attentive. They call you by name. Know your preferences in dining area. Activities are there if you want. Can use my name. OT and PT are in house. There is a small warm water pool.

My loved one really enjoys it here. There has been good interaction with the staff. My loved one is satisfied with the activities. It's good value for the money. We picked this community, because it was recommended, it was clean, and felt like it was a really nice place for my loved one. They are short staffed, so it would be nice if they could clean the rooms more often. Overall, I would recommend to other families.

New Perspective Senior Living is a newer community that is closer location for our family and it has great amenities. There are a lot of people here but they do try their best to be attentive, especially the nursing staff - they give great care and really helped make the transition for our loved one much easier. There are plenty of different activities for the residents to do. We do go on a daily basis and the meals always looked well prepared and they seem delicious.

We chose New Perspective because of immediate availability and it seemed like it was a nice facility with a lot of amenities to offer. Some of it has not panned out exactly as they said. They have been short on staff but I know that is a worldwide issue. Overall I would recommend this facility to others

We chose New Perspective because of the convenient location as well as the smaller more intimate size of the facility. The apartment sizes are really nice and she is very happy with her choice. I would recommend them to others.