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NEW England Homecare

136 Berlin Rd, Cromwell, CT 06416

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About the agency

NEW England Homecare in Cromwell, Connecticut is one of senior living communities in the area. To find the right community for your needs and budget, connect with one of A Place For Mom’s local senior living advisors for free, expert advice.

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Senior Living Options Offered

Home Care
Home Care
Home care relies on trained aides to provide companionship and non-medical care for seniors living at home.

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Reviews for NEW England Homecare

0.5(2 reviews)
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0.5
anonymous - Toured community
Home Care
October 3, 2015
New England Home Care is untrustworthy, disorganized and unprofessional

New Englan homecare is unprofessional, disorganized, and untrustworthy. We have been clients of New England Home care for less than a year, and in that time they had admitted we inexplicably "disappeared" off the schedule. This was discovered by aides no-showing and our having to inform the agency of this and spending hours on the phone each time to get resolution. In addition to their evidencing themselves to be incompetent, they are also untrustworthy and the quality of the individuals sent to our home was questionable at best. I found employee reviews on a site called Glass Door that support this negative review

Cleanliness

0.5

Friendliness

0.5

Care Services

0.5

Activities

0.5

Value for Cost

0.5


0.5
anonymous - Toured community
Home Care
October 3, 2015
Untrustworthy, irresponsible unprofessional and disorganized

New England home care administration is disorganized and unprofessional. In the unfortunate time they were in our home, they admitted we were inexplicably "lost" off their schedule several times. The issues were resolved only when aides no-showed and we had to spend hours on the phone straightening it out. That amounts to [removed] of their patient, and since it happened to us 4 separate times, ,it must be concluded it happens often to others as well. In addition, the quality of the individuals sent was questionable at best. This agency is untrustworthy, irresponsible, and not only would I not recommend them I will work very hard to warn others away from them. I read some employee reviews on Glass Door that support the negative review.

Cleanliness

0.5

Friendliness

0.5

Care Services

0.5

Activities

0.5

Value for Cost

0.5


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Frequently Asked Questions about NEW England Homecare

Call (860) 635-3800 to reach NEW England Homecare.

To reach NEW England Homecare call: (860) 635-3800



The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom.

A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.