Add a review
For pricing & availability
The facility is very well done and the little one bedroom apartment my aunt and uncle are in is very nice and spacious enough for both wheelchairs. Unfortunately I cannot comment on the activities as they will not participate, which disappoints me. They said the food is good but not a lot of variety. The front desk is very pleasant and helpful,... Read more
Total monthly costs depend on room type, select services, and the level of care needed.
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
7.5
Review Score
Review Score
12 reviews7.5
Out of 10
5 star
25%
4 star
34%
3 star
17%
2 star
0%
1 star
25%
A Place for Mom has scored MorningStar of Santa Fe with 7.5 out of 10 using our proprietary review score based on 8 reviews in the last 2 years. Over all time, MorningStar of Santa Fe has 12 reviews with an average "overall experience" of 3.3 out of 5.
3.7
3.5
3.0
3.1
2.9
3.0
2.6
They did not perform the care I was paying for, they did not know how to handle dementia patients, the director did not handle things professionally, the marketing director was misleading For a Christian based company, they did not represent that. I would not recommend them to anyone.
4
3
3
1
1
1
1
Response from MorningStar of Santa Fe
November 14, 2024Beth, we sincerely apologize for your disappointment with our community. Your words cut us to the quick, for Judeo-Christian principles are indeed at the epicenter of the MorningStar brand, guiding our behavior and actions. As our Executive Director shared in many conversations with you, we regret our inability to accommodate your family’s needs despite the demonstrated effort to do so. We wish you and yours the very best.
The facility is very well done and the little one bedroom apartment my aunt and uncle are in is very nice and spacious enough for both wheelchairs. Unfortunately I cannot comment on the activities as they will not participate, which disappoints me. They said the food is good but not a lot of variety. The front desk is very pleasant and helpful,
5
4
4
4
No data collected
4
4
Response from MorningStar of Santa Fe
September 22, 2024Thanks for your feedback, Jeri! We're glad to hear you appreciate the spacious apartment and our friendly front desk team. We’re always looking to improve our activities and food variety, so your insights are invaluable. We appreciate your review!
It appears the assisted living side is running much smoother. I cannot recommend the memory care side. They are understaffed and not trained in dementia care. They keep moving new residents in and keep losing staff. It's very concerning to me. The lease states the apartment will be cleaned weekly but they go WEEKS without cleaning it. Her toilet has been black multiple times and I've had to get angry and be a squeaky wheel to get her apartment cleaned. They can't keep a housekeeping employee. I can't begin to imagine how disgusting other resident's apartments are who do t have someone visiting them frequently to be an advocate for them. If we had options I'd move her.
3
5
3
3
3
3
1
Response from MorningStar of Santa Fe
August 23, 2024Lyn, we apologize for your experience and assure you that we take feedback and any corrective action on our part seriously. In our dedication to serving those with memory impairment, our entire team (all roles) completes dementia care training, and our care team undergo weekly continuing education in all aspects of dementia. Our current housekeepers are excellent, winning high praise from residents and families alike. We wish you and your family all the best
As pretty as it looks, it’s the worst place you could put a loved one. Management is so under educated and trained it could easily be an unfortunate situation for your loved one. They’ll promise you the world and tell you everything you want to hear, then never do any of it. Room was never vacuumed in a year, meds mismanaged, food is awful, no activities accept movies, no stimulation, and lies upon lies. Go elsewhere!
1
1
1
1
1
1
1
Response from MorningStar of Santa Fe
September 4, 2024John, I’m truly sorry to hear about your experience. Your feedback is invaluable, and we take these concerns seriously. We strive to provide a positive environment and will work diligently to address the issues you've raised. Thank you for sharing your thoughts with us.
My mom is safe, fed, and cared for. She went 5 weeks without any sheets on her bed.
2
3
4
3
No data collected
4
3
Response from MorningStar of Santa Fe
June 1, 2024We are glad to hear that your mother is safe, fed, and well-cared for. We apologize for the oversight with the sheets and will ensure that this issue is addressed immediately. Thank you for bringing this to our attention and for your feedback.
Most of the staff at MorningStar Assisted Living and Memory Care of Santa Fe is wonderful. There are a couple that have bad attitudes. The housekeeping in her apartment is average at best, but in all fairness, I'm not 100% certain that my mom doesn't turn them away when they come to clean. She has Alzheimer's so getting the facts is difficult. The move in process was outstanding and the maintenance staff is awesome. They mounted her headboard and tv onto the walls and put together a nightstand for her. I couldn't believe it. The meals and the selections are good. After having looked at quite a few Assisted Living/Memory Care facilities we chose MorningStar and overall we've been extremely happy.
5
4
5
5
5
4
4
Response from MorningStar of Santa Fe
September 22, 2023Finding favor in the eyes of our residents and families is the ultimate litmus test. We thank you for your kind words and feedback. Of course, if your housekeeping concerns continue, please contact Ashley, Executive Director. That is the surest way to find resolution.
I am currently a resident at MorningStar Assisted Living and Memory Care of Santa Fe. This facility seemed good to me at first sight, however now I know different and I would not recommend this facility to others. The food here is awful. The staff are too few. The cost of this facility is too high for the value received for the resident. Overall, my experience has been okay but again I would not recommend this facility to others.
3
3
3
3
3
3
3
MorningStar gets 5 stars for everything. The staff are very responsive to all needs and any requests for services. They are thoughtful and conscientious, great with teamwork, competent, and very friendly and caring towards the residents and their family. I would absolutely recommend MorningStar of Santa Fe! They have a positive, pleasant atmosphere created by the respective staffs and their directors. The location of Morning Star along with its excellent staff, beautiful spaces, restaurant-style dining, & apartment washer/dryer sealed the deal.
5
5
5
5
5
5
5
Response from MorningStar of Santa Fe
May 18, 2023There is nothing like words of affirmation to spur us on toward even more love and goodness. Thank you for that gift!
The management is shaky. The amazing food that they had promised in the beginning is not good AT ALL. It way over priced for what we are getting. Overall it has been a bad experience and I would not recommend MorningStar of Santa Fe to others.
4
3
1
No data collected
1
1
1
Response from MorningStar of Santa Fe
June 2, 2022We sincerely apologize for the poor experience you had and the impression it left. Please call our Executive Director to discuss your concerns directly. We aspire to nothing less than your complete satisfaction.
We chose MorningStar house because they were the newest, the best looking ,and seemed to have the best care set up and activities provided. They are short staffed and having issues hiring new people. Sometimes you do have to keep on their case about what they are supposed to be doing, so that could definitely be improved. Overall I would recommend to others looking.
5
5
1
3
4
4
3
Response from MorningStar of Santa Fe
October 22, 2021We appreciate your candid feedback as we strive for excellence at MorningStar. We are all feeling the many frustrations and out-workings of the pandemic, including its continuing impact on the labor force. However, we remain committed as ever to our mission and core values, leading with love above all things.
Our family had an in person tour and MorningStar being newer is a very nice and pretty community with plenty of good amenities. However, at the time of our tour they had a huge plumbing issue, there was a vent clogged and immediately there was just a big fowl odor.
Response from MorningStar of Santa Fe
September 21, 2021Thank you for taking the time to rate us, even if your experience wasn’t great.
During the sales process, they were very nice, but when we moved in that changed. Make sure to get everything in writing.
No data collected
2.5
No data collected
3
No data collected
No data collected
No data collected
See what the neighborhood has to offer and what’s nearby:
MorningStar of Santa Fe offers Studio, 1 Bedroom, 2 Bedrooms and Semi-Private. Learn more.
A Place for Mom has scored MorningStar of Santa Fe 7.5 out of 10 using our proprietary review score.
We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.
Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.
Call (505) 305-0603 to reach a resident at MorningStar of Santa Fe.
To reach a resident at MorningStar of Santa Fe call: (505) 305-0603
Studio, 1bd, 2bd
Kingston Residence of Santa Fe located in Santa Fe, Santa Fe County, New Mexico provides seniors with a caring assisted community that they can call home. This area is rich with history and things to do. Santa Fe offers an opera house, hiking and camping tours, museums, and much more. This area...
Studio, 1bd, 2bd
Kingston Residence of Santa Fe located in Santa Fe, Santa Fe County, New Mexico provides seniors with a caring assisted community that they can call home. This area is rich with history and things to do. Santa Fe offers an opera house, hiking and camping tours, museums, and much more. This area...
Studio, 1bd
Studio, 1bd, 2bd, Semi-Private
The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.
To conduct a complete investigation, seniors and their families should:
If you become aware of any information that should be updated or noted, please contact A Place for Mom.
A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.