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The staff has been so caring. Everyone, from the director to the housekeeping staff are consistently kind and friendly with each resident. They recently hired a new activity director, so I'm hoping that part of the program improves. The only area that could still use attention is the food. It's okay but could be better.... Read more
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9.2
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23 reviews9.2
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A Place for Mom has scored MorningStar at Jordan Creek with 9.2 out of 10 using our proprietary review score based on 8 reviews in the last 2 years. Over all time, MorningStar at Jordan Creek has 23 reviews with an average "overall experience" of 4.7 out of 5.
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The staff has been so caring. Everyone, from the director to the housekeeping staff are consistently kind and friendly with each resident. They recently hired a new activity director, so I'm hoping that part of the program improves. The only area that could still use attention is the food. It's okay but could be better.
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I think MorningStar at Jordan Creek is a very friendly facility. As far as the food goes, I think they could improve on the eye appeal, the taste, and make sure to serve meals hot.
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Response from MorningStar at Jordan Creek
August 24, 2024Thank you for your feedback! We're glad to hear you find our community friendly. Your suggestions regarding food presentation and temperature are valuable, and we'll be sure to share them with our culinary team. We strive to enhance every aspect of our service.
The main reason I moved my mom was MorningStar doesn't accept Title 19 if it should become necessary. I feel she will be financially okay for the next few years but no one knows how long she has -so I didn't want to wait till it was a necessity that she had to move. As far as the food - I know everyone was told they could ordered anything they wanted, but I had lunch several times with mom and what I seen was everyone getting the daily special, not a lot of seasoning or taste to the meals.
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Response from MorningStar at Jordan Creek
July 8, 2024Thank you for sharing your feedback with us. We understand your concerns about Title 19 and appreciate your proactive approach in moving your mom to MorningStar. We will certainly take your comments about the food into consideration as we strive to continuously improve our dining experience for residents.
It was an amazing facility. I don't think I can really say anything bad about it, except for they need to have better communication with the aides. I don't feel like some of them were properly trained on basic CNA skills. We had to put a camera in my loved one's room to keep an eye on her and to make sure that the aides did their job. The nurses and the rest of the staff were all friendly and helpful.
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Response from MorningStar at Jordan Creek
March 9, 2024Abby, thank you for sharing your feedback with us. We're thrilled to hear that you found our community amazing, and we appreciate your input on the communication with aides. Your experience is valuable to us, and we will address this matter to ensure a better service for our residents.
It was closest to my sisters house in West, Moines, and a brother only lived a mile from it. They told me I had watched mom or taken care of mom for eight years. It was their turn and so they wanted to place close to them. My sister had a friend who had somebody at MoringStar and [name removed] visited there and a couple of others and liked MoringStar the best.
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Response from MorningStar at Jordan Creek
October 13, 2023Thank you so much for taking the time to share your experience with us. We were made to lift out the best in each other. It’s a sacred honor to do so under the MorningStar roof.
This gal is always helpful and always wears a smile. Once you meet her and become acquainted, she is family. She is always there with a helping hand and is loved by all who knows her.
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Response from MorningStar at Jordan Creek
July 28, 2023Thank you so much for your kind words, Barb!
We have an older man here who carried a cane - he does not need it. He wipes it around "unnecessarily." Someone is going to get hurt!
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Response from MorningStar at Jordan Creek
July 28, 2023Hi Kay! Please reach out to our Executive Director, Paula, as she will be able to address the circumstances that led to your review. Thanks!
We were greeted immediately and our tour was informative and helpful. The facility itself is absolutely GORGEOUs, but VERY expensive and out of our price range. Unfortunately we were unable to afford them.
Response from MorningStar at Jordan Creek
May 18, 2023Thank you for your praises of our beautiful community and great hearts in service to seniors. We regret our rates did not accommodate your budget (though we do have a “financial concierge” that can help families with ways to finance retirement living).
Yes overall I think they do a great job, everyone on staff calls mom and all resident by name, very clean and all seem very caring. Of course as a payee I think the cost is high, but I'm sure they're in a reasonable range with other facilities. In August right before mom became a resident there was a price increase. Then they had a promotion of [amount removed] for 4 months which was terrific. As of January there was another price increase so I do have concern on how often and how much they will do rate increases.
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Response from MorningStar at Jordan Creek
March 31, 2023Thank you for your praise of our community and team members!
I moved both of my parents in July and my mom passed away in August, only four weeks later. My dad loves it there and he has done so well considering my mom passed away. Everyone is so friendly and I know he is being taken care of. He looks better than he has in years. The food leaves a lot to be desired. I have eaten there on occasion. The last time I ate there a couple of weeks ago, we had crispy fried chicken. I don't think there was any meat on the thigh or wing.
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Response from MorningStar at Jordan Creek
December 20, 2022It’s a marvelous feeling to know we are making such lasting impressions and leaving a legacy of goodness! We appreciate your candid feedback on your dining experience as we strive for excellence at MorningStar.
I really like the dining room and the way the meals are presented. Residents have more of a restaurant experience. The apartments and finishes are exceptional. The staff overall is also exceptional.
Response from MorningStar at Jordan Creek
July 20, 2022Life at MorningStar is an invitation to “more”…more connection, more vibrancy, more love. Thank you for affirming our success in this.
Good place nice courtyard close to family.
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Response from MorningStar at Jordan Creek
July 1, 2022Thank you for taking the time to leave us a review!
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Response from MorningStar at Jordan Creek
July 5, 2022Thank you for taking the time to leave us a review!
I think this has been good community. It is new and clean. They have nice open spaces, such as a courtyard. They have engaging activities for the residents to use, and enough space for the residents to spread out and do their own thing.
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Response from MorningStar at Jordan Creek
October 1, 2021How kind of you to take the time to pen these words! We humbly receive your commendation of the service we proudly deliver.
My mother moved into MorningStar Assisted Living 3 1/2 months ago. She stated she is very happy here and "You couldn't find a better place". The staff is compassionate. Needs are quickly addressed by management. It's obvious they care. I should add that the facility is beautiful, the meals are great and she enjoys the many activities. Although my brother and I are still very involved in her life, the family rests better knowing mom has the help she needs.
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Response from MorningStar at Jordan Creek
September 15, 2021Thank you so much for the kind words. You have testified to the love we feel for our resident-seniors.
Current top choice. Beautiful, new facility. Studio apartments available are very nice with high ceilings, good light, big windows. 56 total AL units with 36 occupied. Current special is $20 initial fee (normally $2500) and 2nd month rent free.
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Response from MorningStar at Jordan Creek
September 15, 2021Thank you for taking the time to leave us a review! We never tire of hearing evidence that we have met and exceeded expectations.
We have recently moved my parents from a long term care facility to Morningstar. The staff and care is exceptional . They have my dad walking after over a year in a wheelchair due to neglect from the long term facility. The facility is beautiful food is great but most of all the staff cares!!We are so happy to have made the move to Morningstar.
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Response from MorningStar at Jordan Creek
June 7, 2021Finding favor in the eyes of our residents and families is the ultimate litmus test. Of course it is! Here, in the cheery reports of contented lives and happy hearts does the MorningStar brand find its fullest measure.
We toured MorningStar and really liked the facility. It just seemed too big, fancy, and expensive for what we were looking for.
Response from MorningStar at Jordan Creek
September 15, 2021Thank you for taking the time to leave us a review. We are encouraged to redouble our efforts in helping each senior find his or her best life.
Our loved one was at the MorningStar Assisted Living community pre-covid for respite care. We would give them a 10 plus across the board, we had the most positive outstanding experience. We would absolutely recommend this community to others.
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Response from MorningStar at Jordan Creek
January 13, 2021Your generous words of praise are much appreciated. It’s our pleasure to serve the heroes of our society.
Beautiful with lots of light and high ceilings making it feel more open. Pricey!
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Response from MorningStar at Jordan Creek
November 2, 2018Your generous words of praise are much appreciated. It’s our pleasure to serve the heroes of our society.
See what the neighborhood has to offer and what’s nearby:
MorningStar at Jordan Creek offers Studio, 1 Bedroom, 2 Bedrooms and Semi-Private. Learn more.
A Place for Mom has scored MorningStar at Jordan Creek 9.2 out of 10 using our proprietary review score.
We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.
Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.
Call (515) 505-7155 to reach a resident at MorningStar at Jordan Creek.
To reach a resident at MorningStar at Jordan Creek call: (515) 505-7155
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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.
To conduct a complete investigation, seniors and their families should:
If you become aware of any information that should be updated or noted, please contact A Place for Mom.
A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.