Morgan Estates Assisted Living

The staff are always there to answer questions. They are quick to respond to concerns and quick to contact us when something happens or if they have concerns. My mother moved from assisted living to a higher care part of the facility. They pointed out specific issues that were reasons for move , met with us and explained the concerns along with a plan to transition to the new area so there be confusion in the new location. The facility and rooms are very clean. The staff is very friendly and ready to answer questions or help when needed. The facility has a Dr. and nurse available and we attend the monthly meetings. Staff is available to help with anything. The meals are great. Mom went I weighing 95lbs and is now 110lbs. She likes the food options.. In assisted living they ask if you want to participate in each activity before they have them so she could say no not today. So she got in the habit of saying no and would sit in her room and be depressed. In her new location they come and get her with out asking. She looks forward to doing them during the day. The cost just went up and I'm not sure what other places charge. I'm sure it's less expensive than other facilities in the Rochester area. It was when she moved in.

They do a great job. The staff knows everyone, and they take time to check on others. They seem to have to knowledge of the needs of the residents. It's very clean. They communicate very well. They make sure that the hygeine is well kept. The food is excellent. They have different types of exercises, music, arts/crafts and games. The value for the money is really good. They check the room three room per day.

The community was clean. Everyone at the community was great. They were very communicative about my mother and her care. They would update us on her doctor's appointments every time she went. My mother did enjoy the activities. I would recommend Morgan Estates Assisted Living to anyone.

My sister and I were very impressed with Morgan Estates and think its a perfect place for our Dad. [Removed] was awesome also. We are trying to figure out how to afford what is necessary in order for him to live there.

could not ask for a better place for my mother-in-law the level of care is above and beyond all staff is wonderful beautiful facilities nurse and medical staff very efficient and easy to work with food is excellent

Morgan Estates is a beautiful physical facility. My mom was in the 18 bed memory care unit for about 5 weeks before we determined it was not a high enough level of care for her. It is a secure facility, which means after 15 seconds of being pushed, the doors do open and an alarm goes off. Mom's behavior came to require a locked unit. Mom's medical needs also increased so that skilled nursing was more appropriate. If she fell and cut herself, the county had to be called in to care for her or she was taken to the hospital. Changes in medications required a paper chain to her primary care Dr and too much time. My biggest frustration was with communication. When they needed something, or there had been an event with mom, they were good about letting us know and even asking for suggestions and help. But when we finally moved mom to another facility, it took several phone calls and trips to obtain things like hearing aids, her coat and medications that belonged to her but had not been available at the time I cleared out her room. There seemed to be a breakdown among the staff. At mom's placement, I took great pains to document her behavior, needs and habits for them. This seemed to never get shared as needed. As I said, this is a lovely place. I would just caution that, with any placement, you ask many questions to assure all the needs of your family member can be met, and to what degree they will be adjusted as changes occur.

Visited September 26th. No wander guard system at the assisted living level.

Private rooms with kitchenettes Walk-in showers 24-hr staff Medication management Emergency call system 3 delicious meals and snacks Housekeeping, linen and personal laundry service Recreational and social planned activities Scheduled transportation On-site beauty salon