Our only concern is that the cost quickly exceeded what we had originally thought when working with A Place for Mom. We had been looking for places in the range of (fee removed) a month, but the costs at Mill Hill quickly rose to about (fee removed)/month. We were and remain very impressed with the overall ambiance, care of the staff, and cleanliness, especially compared to the other facility we looked at. Although there is a lot of staff turnover everyone is very kind and communicative about what my mother needs. She went into hospice care a few months after arriving and is still in it, and that provides some additional care and services... Read more
Located in the heart of Cape Cod, the Mill Hill Residence is the newest addition to the Maplewood at Mayflower Place campus, an award-winning continuing care retirement community with a highly respected reputation. The Mill Hill Residence continues Maplewood's unwavering commitment to quality, with a dedicated community surrounded by outdoor gardens, terraces, and courtyards. We proudly offer older adults assisted living and memory care lifestyle options in West Yarmouth, Massachusetts.
Community Amenities and ServicesThe Mill Hill Residence offers assisted living and memory care. Both distinct neighborhoods cater to a range of lifestyle and health care needs. Tides provides a safe environment in which to live a life of supported independence. Currents is suited to residents who benefit from a structured, secure and stimulating environment. Each neighborhood is staffed with associates who have been trained in the HEART approach — an intensive training program that teaches techniques in delivering the best possible emotion-based experience for seniors.
Living ArrangementsWe offer apartments of varying sizes, providing a breadth of choice for residents who require different types of assistance in daily living. Prospective residents can relax in our comfortable selection of studio and one-bedroom apartments.
Each of our residences displays pride of craftsmanship in every little detail,...
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Learn more about the Best of Senior Living awards and this year’s winners. See all 2024 award winners.
Total monthly costs depend on room type, select services, and the level of care needed.
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
9.7
Review Score
Review Score
42 reviews9.7
Out of 10
5 star
77%
4 star
22%
3 star
0%
2 star
3%
1 star
0%
A Place for Mom has scored Mill Hill Residence with 9.7 out of 10 using our proprietary review score based on 13 reviews in the last 2 years. Over all time, Mill Hill Residence has 42 reviews with an average "overall experience" of 4.7 out of 5.
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Our only concern is that the cost quickly exceeded what we had originally thought when working with A Place for Mom. We had been looking for places in the range of (fee removed) a month, but the costs at Mill Hill quickly rose to about (fee removed)/month. We were and remain very impressed with the overall ambiance, care of the staff, and cleanliness, especially compared to the other facility we looked at. Although there is a lot of staff turnover everyone is very kind and communicative about what my mother needs. She went into hospice care a few months after arriving and is still in it, and that provides some additional care and services
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Response from Mill Hill Residence
September 4, 2024Thank you for sharing your experience with us. We’re glad to hear you’re impressed with the ambiance, staff care, and cleanliness at Mill Hill. We understand that cost is a factor, and we appreciate your feedback on this. It’s wonderful to know that our team is kind and communicative, especially during such a challenging time. If you have any further concerns or need additional support, please feel free to reach out.
The Mill Hill was wonderful. My mother was very difficult and the staff were very kind and patient with her.
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Response from Mill Hill Residence
July 15, 2024Thank you for sharing your positive experience with Maplewood at Mill Hill! We're delighted to hear that our staff's kindness and patience made a difference for your mother. We strive to provide compassionate care for all our residents, and your feedback means a lot to us. Thank you for your kind words!
They need to do a better job of accommodating family members in the dining room on holidays such as Thanksgiving. Spots for family members are too few and get taken too quickly. Visiting family members should be entitled to a few meals each year in the dining room with their loved one, without charge. At [fee removed] per month (in 2023), it is very insulting to be informed that a visiting (it happened to me) family member has to pay for a hot dog at lunch (not kidding). The building is outstanding/uplifting.
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Response from Mill Hill Residence
June 6, 2024Thank you for sharing your feedback. We appreciate your perspective on the dining room accommodations, especially during holidays. We'll definitely take your suggestions into consideration to ensure a more inclusive experience for visiting family members. We're glad to hear you find the overall environment outstanding and uplifting. Have a great day!
For me it's perfect with my wife here. The concierge staff are excellent. It's a well run place. It is a very friendly place. [name removed] was great. Maintenance is right on top of things.
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Response from Mill Hill Residence
March 14, 2024Dear John, We're thrilled to hear that you and your wife are enjoying your experience at our community! Providing excellent service and a friendly atmosphere is our goal, and we're pleased to know that our team has made a positive impression on you. Thank you for sharing your feedback with us!
A pleasant place to be and the help is good
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Response from Mill Hill Residence
March 14, 2024Dear Joyce, We're delighted to hear that you're finding our community to be a pleasant place with excellent support. Your satisfaction is our top priority, and we're grateful for your kind words!
I like being with other people. I like being able to walk outside and love walking in the outdoor courtyard area in the center of the building. I like going out in the van, especially on 6A.
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Response from Mill Hill Residence
December 4, 2023Thank you so much for your positive feedback! We're delighted to hear that you enjoy the camaraderie of being with others, the outdoor courtyard, and the scenic rides. Your happiness is our priority, and we look forward to continuing to provide you with a fulfilling and enjoyable living experience. Thanks again!
My experience here is that it is so nice, I had no idea that it was this nice. The facility is great.
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Response from Mill Hill Residence
December 1, 2023Dear Joyce, Thank you for your delightful feedback! We're happy to hear that your experience has been so positive and that you find our facility great. It's our goal to exceed expectations, and we're thrilled to have achieved that for you. We appreciate your kind words and are here to ensure your continued satisfaction.
Wonderful, welcoming, clean, beautiful, immaculate facility.
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Response from Mill Hill Residence
December 1, 2023Dear Sanora, Thank you so much for your kind words! We're thrilled to hear that you found our senior living facility wonderful, welcoming, clean, beautiful, and immaculate. It's our pleasure to provide a comfortable and enjoyable environment for our residents. We appreciate your positive feedback. Thank you for choosing us!
The reason we gave the value for cost a 4 out of 5, is because it is sooo expensive. However, they have great staff. The community is clean well lit and safe facilities. Responsive to her needs and particular situation. Good communication w the family
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Response from Mill Hill Residence
October 18, 2023Thank you for your positive review! We're delighted to hear that you appreciate our dedicated staff, clean and safe facilities, as well as our responsiveness and communication. We understand your cost concerns and will continue to strive for excellence in all aspects of senior living. Your feedback is valuable to us!
We couldn't be happier that mom was able to move to her apartment. The talented staff is friendly, professional and attentive to every detail. The facilities are beautiful and made mom feel at home immediately. The care she receives has changed her (and our) life for the better. We couldn't be happier and will gladly recommend Mill Hill to anyone
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Response from Mill Hill Residence
September 8, 2023Hello Kim, Thank you for your heartfelt review! We're thrilled to hear that your mom's transition to Maplewood at Mill Hill has been so positive. Our dedicated staff takes pride in providing a warm, welcoming environment and top-notch care. Your recommendation means the world to us, and we're here to continue making life better for your mom. Have a great day!
Excellent experience. My mom is happy with the facility, staff, activities, and the fun bus rides. Great job to all.
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Response from Mill Hill Residence
July 27, 2023Hello Robert, Thank you for sharing your positive review! We're thrilled to hear that your mom is loving her time with us. Our team works hard to ensure a happy and fulfilling experience for all residents, and we're delighted that she's enjoying our community, activities, and our fun bus rides. Your kind words mean a lot to us, and we'll continue to provide the best care and services possible. Thank you for entrusting us with your mom's well-being, and we look forward to making her stay even more enjoyable!
My wife is a resident in the Memory Unit. I had some health issues and moved into the residence a couple of months ago. It is a beautiful facility with leadership that is caring and professional. They have the usual staffing problems.
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Response from Mill Hill Residence
July 27, 2023Thank you for taking the time to share your positive review with us. We're glad to have both you and your wife as part of our community. Our team is committed to providing a beautiful facility and delivering compassionate and professional care. While we do acknowledge the challenges that come with staffing, please rest assured that we are continuously working to address these issues and improve our services. Your feedback is valuable to us, and we appreciate your trust in us to care for your loved one and yourself. If there's anything specific you'd like us to address, please don't hesitate to let us know. Thank you for being a part of our caring community!
It is hard to really say what we liked most about the community or possible areas they could improve on because our loved one was only there for about a week before she passed away. However the staff members were friendly.
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Response from Mill Hill Residence
May 18, 2023Thank you for taking the time to share your feedback about our community. We appreciate your kind words about our staff members. Our thoughts are with you during this difficult time, and we extend our deepest condolences for your loss. We strive to create a warm and welcoming environment for all residents and their families. We constantly work to provide the highest level of care and support to all residents, and your feedback serves as an encouragement for our dedicated team. Thank you once again for your review and for acknowledging the friendliness of our staff.
Mill Hill Residence is a great operation. Wonderful and dedicated staff. I highly recommend it.
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Response from Mill Hill Residence
April 3, 2023Thanks for your praise and wonderful comments about our Community and programs. Your recommendation means so much to us and we’re so happy to have earned it. Thank you again for taking the time to let us know about your positive experience. Have a great day!
This facility was top shelf, my loved one was happy here. It's a really good place. All of the staff seem to genuinely care. The medical care given here is vastly superior to other facilities that I've seen or had experience with. They're also only 4 miles away from one of the best hospitals in the area, which is great. A couple of things that I would note for others, personal hygiene/care items are not provided by the facility and must be provided by loved ones. Also, I'd suggest utilizing the Medication Management offered by the staff. It makes things much easier and ensures that your loved one's are receiving and taking their medications. It's an additional charge, but worth it. The pricing is not all inclusive, so be mindful of monthly costs for things and what is needed. Overall, this facility really is fantastic. I would recommend it to family and friends.
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Response from Mill Hill Residence
January 27, 2023Thanks for your praise and kind comments about our team. Your recommendation means so much to us and we’re so happy to have earned it. Thank you again for taking the time to let us know about your positive experience. Have a great day!
This was a really nice community. I felt that my loved one would feel more comfortable at a smaller community.
Response from Mill Hill Residence
January 25, 2023Thank you for taking the time to provide a review for Maplewood at Mill Hill. We are happy to hear you had a positive experience. We value your input and will share it with the entire team.
Our loved one moved to Mill Hill two months ago and has been very well cared for from the start. The staff are friendly, attentive, prompt and caring. Mike enjoys the dining room and cuisine. His studio apartment is just the right size fir him with a modern, roomy bathroom. The unit is light, bright and overlooks a pond. Above all, he feels safe, secure and very happy overall. Thank you to the Mill Hill staff for taking such good care of Mike!
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Response from Mill Hill Residence
December 20, 2022Hello Linda, Thank you for taking the time to provide a review for Maplewood at Mill Hill. We are happy to hear you had a positive experience. We value your input and will share it with the entire team. Have a great day!
The facility and staff are the best. Since day one, everyone treated my dad with kindness and respect. He really liked everyone that came in to help him. I was happily surprised at how quickly they responded when he rang the bell in his room and their smiling faces always cheered him up. Thank you all for the great way you helped Dad.
Response from Mill Hill Residence
September 28, 2022Thank you so much, David. It is our honor to care for dad. Your recommendation means so much to us and we’re so happy to have earned it. Thank you again for taking the time to let us know about your positive experience. Have a great day!
Your team made my mom's time so much better. There, she was treated as a human being and respected. Every time I visited, she was up and in a new outfit from the day before, so much love and time given to her by the staff. Please let the staff know how much they are appreciated for making my mom's life happier.
Response from Mill Hill Residence
September 1, 2022Thank you so much, Margaret. It is our honor to care for your mom. Your endorsement is validation that we are providing the care we strive to have for all of our residents and their families. Have a great day!
I have lived in this community for 6 months. All of the staff, housekeeping, culinary, has been extremely supportive. [name removed] has planned many activities that I have found to be creative and hands on. She is well organized and as a former elementary teacher I understand all her time and effort. I appreciate all who are involved. I recommend this facility to my friends. I have enjoyed the weekly bus trips and the availability of the library is always. The director [name removed] is awesome.
Response from Mill Hill Residence
August 30, 2022Thanks for your praise and wonderful comments about our Mill Hill Community and programs. Your recommendation means so much to us and we’re so happy to have earned it. Thank you again for taking the time to let us know about your positive experience. Have a great day!
See what the neighborhood has to offer and what’s nearby:
Mill Hill Residence offers Studio and 1 Bedroom. Learn more.
A Place for Mom has scored Mill Hill Residence 9.7 out of 10 using our proprietary review score.
We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.
Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.
Call (774) 470-5174 to reach a resident at Mill Hill Residence.
To reach a resident at Mill Hill Residence call: (774) 470-5174
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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.
To conduct a complete investigation, seniors and their families should:
If you become aware of any information that should be updated or noted, please contact A Place for Mom.
A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.