Merion Gardens Assisted Living

Mom was there 3 months. She fell twice and no one told me even though I questioned her bruises. Head administrator brought in COVID-19 - and it spread to 14 residents - 4 of which died - INCLUDING my Mom. When I went in this administrator was not even wearing a mask just coming back from quarantine. One positive - I got to wear full PPE and be with Mom when she died one week after getting the virus.

I really thought they were great. I had no regrets ever putting my loved one here. They' couldn't help Covid came along. It was difficult on the residents being more isolated. But they did the best they could. Everybody I came into contact with was great. I have absolutely no negatives to say. My loved one was happy here.

Our loved one moved in at the beginning of October, and just three months after one of the administrators brought in the virus. Our loved one contracted the virus and passed away within a week later. We did not see people wearing masks nearly enough, and we think they could of followed the safety protocols a little better. Our loved one did not receive the care we were expecting, they did not give her her medicine properly, charge her hearing aids, or give her the compression socks she needed to be wearing. Our loved ones clothes went missing as well as other belongs. One good thing they did, was the last three days before she passed they allowed us into the community, all suited up and masked up to be with her, however I would not recommend the Merion Gardens.

From our understanding when it came to the care givers some were great, and some were not. We think they should do a better job weeding out the poor performers. The rooms were typical and what we expected, they were a little on the small side but well equipped. It definitely seemed like the community wanted the residents to be out and about rather than sit in their rooms

My Dad has just passed away but the LOVE and care provided to him by the staff in the Special Care Unit was outstanding! They treated him with kindness, dignity and respect. They kept him as safe as possible, got him anything he needed and recommend things to improve his final days. From Housekeeping to kitchen staff to the Care staff and Administration, everyone cared for not just my Dad but my family

We chose Marion Gardens because it fit in with close proximity to our house. When we toured, we just go a good feeling about the place, so we felt it would be a good fit for us. The place is pleasant, roomy, quiet and clean. We also love that it gave my loved one back her independence.