Meridian at Westwood

Well kept well run facility. Meals are excellent and residents and staff very friendly. Nice community environment. Priced well considering other options in area.

The administration office is very helpful and friendly as long as you stay in contact with them. The atrium is beautiful and has a ton of activities scheduled throughout the month. The library is extensive and includes books with large print. The activities director is so kind to my dad.

We gave the overall experience a 4 because of the many staff changes. However, what we like the most about the Meridian at Westwood is the friendliness of the staff and we would recommend them to other families.

[name removed] was amazing and extremely helpful! Apartment was very clean and tastefully done. Our mother will enjoy living here. We were impressed by the activities they have to offer. The nursing staff seems very kind and friendly. The maintenance man [name removed] was friendly and outstanding attitude.

I would not suggest putting a movie in to the Meridian at Westwood. The staff isn’t professional or very nice. They are very rude. I lived there a year at first it was OK for the past and then everything started going bad. They cannot keep help. The food is no good when we took a tour the things that we have asked before I moved in about certain things which was all a lie all they care about is, but is getting money. The place is not kept up. It has mold and mildew when I live there in the room and highways the roof leaks when it rains, the front entrance stage wet and is very slippery in the hallway when I was there also, the food is nasty. The cooks don’t know how to cook the right meals the washer dryer stayed broke and the elevators would stay broke ther are better places to put loved at Merdian

I'm very impressed with the services that have been provided at the Meridian. It gives me great peace of mind knowing my mom is fully taken care of. I love the location and the availability of every medical provider my mom needs within a 1 mile radius. She is able to get to her appointments by scheduling a ride with the provided van driver. I'm happy to see the decor being nicely updated as well. I've mentioned to several people that I am so grateful to have my mom at the Meridian. It's the best place for her. It's affordable and has a great community of seniors. She's made some great friends.

We had great hope and desire for the Meridian to be the long term answer to our Dads Assisted Living Requirements. A set of requirements that had been documented and reviewed by the Meridian Director, Business Manager, Marketing Team, and the Nursing Director. We choose the Meridian after three different visits. However it became very clear within the first few weeks of our father moving into the facility that they had just recently undergone a major staffing turnover. All the folks we met with are now gone - the new leadership team is woefully inadequate to run the large facility. They are routinely short staffed by at least 3 or 4 folks per day. This led to a significant lack of quality care and support. In the current state of operations - I don’t think the Meridian should be accepting AL or MC Patients

I have only been here one month and it already feels like home. The staff is wonderful and are available to help you with anything. The food is very good and is even getting better with the new chef. People are so friendly that they will stop you And ask if your new and introduced themselves and welcome you. There are many, many activities, so there is always something you can find to do and friends to be there and help you. I couldn’t be happier.

1. it was easy had some hurdles but they were resolved 2. always clean 3. most people always are friendly and kind 4. plus they take really good care of my dad 5. 5he likes the food 6. I see alot of activities when we visit but my dad is a loner. 7. a bit on the pricer side of things, especially compared to miami area which surprised me. The main receptionist is great, my dad's nurses one I can think of is [name removed] they are great. As for admin staff they are going through some turnover.

My mom was previously a resident at Meridian at Westwood and it was a good experience. Mom was well kept and tended to. One thing that I liked was the convenience to the hospital and WWMC. I would recommend the facility, although you do have to get out your wallet.

Beautiful place online. $$ Maker off of resident's who are afraid to speak up for their rights. Most definitely a nursing home, not Independent Living as advertised. Shortage of "Incentives and amenities for Staff to stay". Food is a huge deal when you can get it. Dirty, unhealthy, and no heat room were ready for my move. To get worse construction going on hours and hours.

. I rated cleanliness down but mostly because the are doing a lot if updates, stucco repair and paint, flooring changes, etc. They should have thought through the construction cleanup better as they go. Overall a great value for the money I think.

My loved one is currently a resident at Meridian at Westwood and overall her experience at this facility has been pretty good so far. The cleanliness is great, the facility is always clean. All in all, this facility is about average. The medical staff is marginal. The nurse never completes paperwork or requests. The friendliness and the meals are good. The care services and value for cost are okay.

Meridian is right across the street from Fort Walton Beach hospital and most of the doctors are on the same street. It is so convenient. They provide a driver during the week to get people to their appointments. My mom has been well taken care of here. I knew right away that my mom would thrive here. Lots of activities and very inviting atmosphere. They are currently doing renovation. She has a church within 3 miles and has friends picking her up to take her. She also started a Bible study at this facility. The staff is very friendly. I am currently visiting her right now. She's made a lot of friends.

The staff and the residents that we have encountered so far have been very friendly. The food is good and varied. They have fun activities just about every day. The center atrium is a real plus. Great gathering space regardless of the weather. There are also several outdoor sitting areas and a pool. Even though Mom has been there just a couple of months and is still adjusting to the fact that she had to leave her house, I truly believe that this is a very good thing.

Un like all the other places we met with It was obvious that [name removed] and the team at the Meridian had customer service and what was most important to us our grandmothers health, happiness and ongoing wellness at the forefront of every conversation and interaction we had with staff, hands-down a proven excellent decision! It really gave us the piece of mind we never thought possible. Forever grateful

We had a wonderful experience. From the first phone call, all the way through move in was excellent. Everyone was helpful and respectful of my mom and her needs and wants.

My dad is a resident at Meridian at Westwood. This is a WONDERFUL facility with great staff! My dad loves the food compared to other facilities that we visited. He has stated multiple times how much he loves living here!

Staff extremely helpful walking us through all of the paperwork and answering all of our questions (many, many). Kept experience from being stressful.

There is so much to do. The entrance atrium, beauty parlor, and residents will keep me busy and happy. Excited that you accept pets.