McCowan Retirement Residence

McCowan Retirement Residence has been my home for the past three years. The staff here are friendly, caring, and conscientious. My fellow residents are also very friendly and easy to get along with. The facilities and services provided to residents make MRR a carefree and cozy environment to live in.

My mum and dad moved into MRR in June 2018. My dad always had wonderful things to say about the place and the staff. After the year of 2021 our family has had, I have to agree. Through Covid and staff changes, the quality of care and service has always been front and centre. I can’t sing enough praises of the compassion and caring of the front desk and nursing staff, as well as management. My heartfelt thanks to all.

Lovely home. It would be perfect for my father depending on how far he comes with his functional status in the Rehab centre. I am concerned that he will not be ambulating well and even with wheelchair transports to meals he is at a high risk of falling when alone in his room.

Very good tour. Facility appears ideal for my Mother. I have given the medical questionaire to my Mother's doctor and I expect to have the completed questionaire soon. As well, a Chest xray needs to be completed. I liked the faciltily and the resident rooms were good size.

The staff at McCowan are patient and polite. They take extreme care to ensure that medications, personal meal preferences, and similar details are correct. In addition to included services, my dad (95 years old) receives laundry service, medication administration, regular showers and wash, daily dress and undress including managing hearing aids, and escort to and from meals when needed. (He uses a walker.) The staff greet residents with a smile. They speak loudly and clearly and understand how to accommodate hearing impairment. There are lots of activities available. Other residents appear to be happy and comfortable in this setting. The facility presents well. It's welcoming, well maintained, spacious, and interior decor is pleasing.

McCowan Retirement Residence is an astoundingly wonderful retirement residence. There is remarkable consideration from the top down. Staff treat each other well and treat the residents exceptionally well. There is kindness, attentiveness, and a very welcoming feel to the home. Management, the front desk folks, the medical staff, housekeeping staff, even the maintenance staff are all very friendly and engaging. And the medical care is excellent. I have been impressed with the social activities that are provided for my parents - sing songs, exercise classes, outings. My mother's nails have never looked so good - with volunteers providing weekly manicure and hand massage. I am grateful that there is graduated care at MRR so that my parents can remain here if either one or both require the floor for the patients with dementia. My parents have been at MRR for 9 weeks. We are so relieved to have found this place!

Yes, [Removed], we had a good tour. The place is clean and comfortable. [Removed] showed us two rooms and we have added them to our list for consideration. I also had a conversation with [Removed] at Retirement Suites by the Lake, and I will call her next week to set up a tour. Thanks for your help. [Removed]

Really liked this retirement community. Very helpful employees. I am going to call [Removed] when she returns to set up time for an assessment on my dad to see if she feels he is qualified to live in assisted living.