The staff was very knowledgeable And respectful. Very nice facility and I felt like my mom would feel like she was at home. The only reason we left is because it's not a locked facility and my loved one has advanced dementia.... Read more
Life is vibrant and lively at McArthur Manor, a charming assisted living community neatly situated on a luscious, tree-lined field in Manchester, TN, home of Tennessee’s annual Bonnaroo Music Festival. They’re committed to developing and fostering connections with each resident and their families, taking note of what they need, what they like, and what they’d like to try. Their extensive calendar then incorporates engaging opportunities for residents to exercise, explore, grow, socialize, and stay active in their communities. This nurtures every dimension of senior wellness, and helps them live up to their commitment to making you feel right at home.
Aiming to foster an environment where residents are free to explore their passions, staff of McArthur Manor take care of chores like housekeeping, laundry, and dry cleaning. For optimal care and comfort, they also provide medical service in diabetic, ambulatory, incontinence, and memory care, and assist with medication management as necessary. The facility has on-site therapy and hospice available, along with on-site health care and therapy professionals.
Through a mouth-watering dining program, residents enjoy outstanding restaurant-style service in a charming and spacious dining area where chef-inspired meals are prepared daily with the freshest ingredients. During down time, residents can...
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Total monthly costs depend on room type, select services, and the level of care needed.
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
5.3
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Review Score
6 reviews5.3
Out of 10
5 star
17%
4 star
50%
3 star
0%
2 star
17%
1 star
17%
A Place for Mom has scored McArthur Manor with 5.3 out of 10 using our proprietary review score based on 3 reviews in the last 2 years. Over all time, McArthur Manor has 6 reviews with an average "overall experience" of 3.3 out of 5.
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The staff was very knowledgeable And respectful. Very nice facility and I felt like my mom would feel like she was at home. The only reason we left is because it's not a locked facility and my loved one has advanced dementia.
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Response from McArthur Manor
October 3, 2024Thank you for your kind words about our community and team members. Please let us know if you would like assistance finding care that fits your mother's needs. We have several sister communities specifically for Memory Care and Dementia residents. Please feel free to reach out to us at any time.
They get a 2 only because admissions was very nice and fast moving. McArthur kicked my mother out at the end of two weeks. They told me she'd be a good fit, but they were unable to give her the care she needed. They accepted her in the beginning because all they care about is money. She needed a nursing home, but McArthur Manor was the only place that had an immediate opening while I worked on getting her into an actual nursing home. Would not recommend for anyone that needs any kind of help.
Stay away from McArthur Manor. Administration is very rude and unprofessional.
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Response from McArthur Manor
July 3, 2024Hello, We're very sorry to hear about your negative experience at McArthur Manor. Your feedback is important to us, and we take your concerns very seriously. We would like to learn more about what happened and address any issues you've encountered. Please reach out to Patricia McCulloh, our Senior VP of Operations, at Patricia.McCulloh@navionsl.com so we can discuss your experience in more detail and work towards a resolution. Thank you for bringing this to our attention.
I would recommend, the staff is good and always fix problems when we are having them. The community offers different activities, but my loved one enjoys doing the exercising. Their is a dining room for residents to eat in.
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The staff is very responsive whenever we call with any concerns. They gave really good advice on how, we, the family should handle the first 30 days. They have a really pretty area outside in the back that my mother-in-law really enjoys going to. You have options of a room with an outside door or not. The main entrance area is really nice, a lot of the residents gather there. The one thing we had concerns about initially, but they worked with us on, were that they assigned the residents to a table and in this case she was assigned to a table where everyone was much lower functioning than she was. That was kind of frustrating for her because she didn't know how to communicate with those people. Now, she's kind of taken on a caretaker role when she can. Once they got to know her, they reassigned her to a table that they thought would be a better match. I think they did a very good job with family. She has many children; some of us have been through this with loved ones before and some haven't. The ones who haven't were quite anxious and expecting absolute perfection with no communication. Those of us who have, were expecting the best outcome possible and we understood that family has to play a role in regards to communication. I think McArthur navigated that extremely well - seeing that there were so many personalities at work. I would recommend McArthur Manor to others.
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Giving a 4 because it's expensive but all the facilities are very expensive.
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See what the neighborhood has to offer and what’s nearby:
McArthur Manor offers Studio, 1 Bedroom and Semi-Private. Learn more.
A Place for Mom has scored McArthur Manor 5.3 out of 10 using our proprietary review score.
We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.
Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.
Call (931) 345-2655 to reach a resident at McArthur Manor.
To reach a resident at McArthur Manor call: (931) 345-2655
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