MacKenzie Place - Fort Collins

What we like the most about the MacKenzie Place is the friendliness of the fellow residents living there. We like the different meal options and the general activities suitable for a 91 year old (without emphasis on bingo). I do wish the handicapped parking for residents was more plentiful and closer.

Mom has been in independent living at MacKenzie Place for 8 years. The last couple of years have been horrible and especially during the COVID lockdown. I understand that pleasing and communicating with seniors can be difficult but what they have put the residents through regarding meals during the pandemic is awful. At least 1 a week they have new rules about how to order meals, how to get meals, etc. The latest is that because they can’t keep staff in the restaurant they’ve had to have meals catered from the outside and today they received word that they don’t have staff to serve dinner. So until [date removed] they will have have an evening meal. They’ve been told that if they want dinner they need to order two lunches. Really? Meals are so important for seniors, it is how they get together. The bigger issue is why can’t they keep wait staff, cooks and/or dining room managers. Is it pay? Is it management?

ratings above

When we were able to visit the community is was absolutely beautiful, and the staff members are exceptional. The quality of the care there is fantastic and the activities are excellent.

[Removed] was a great guide, I very much appreciated her squeezing me in at the end of the day. The units were very spacious with all I could want in a new home. This one is on the short list.

My mom is great and really enjoying it. She is doing well with the meals and the activities have been good. The community is dog friendly and that makes her happy. She's happy with cleaning service.

Place was bustling with activity, people coming and going. Nice apartments and common areas.

This community just felt right as soon as we walked in the door and it has been a real blessing for us. The location is perfect in a very safe area where dad can still enjoy to talk a walk. The community is a continuing care community so if we should need memory care he would stay on the same property just move to another area of the building which is nice. The staff is wonderful the communication is great between us. Dad is doing the activities he can he enjoys to keep busy. The food is great he is eating about 2 meals there a day. I would recommend this community to anyone.

A very nice place and they gave a nice tour and provided all the information I needed about the facility, but it was a little too pricey. I would not need the use of a pool or sauna. I chose a place where the amenities were all inclusive.

I had spoke to a gentleman about possibly taking a tour of this community and I have to say that he was very friendly and made sure to answer any questions that we had for him. He was patient and even took the time to follow up to make sure I had found a place for mom. It was not the right location in the end decision but I was thankful for his help.

The care at this community is outstanding. We like the staff who are very caring. The menu is outstanding and he likes the variety of the meals. We had to purchase items that we did not plan, but the community did assist us and was a great help. They offer a lot of nice activities. We would highly recommend this community to other families for the great care and value that a loved one requires.

[removed] was so informative about senior care and memory loss. He answered all my questions with understanding. Beautiful place to put your loved one.

Well appointed, lots of activities available, limited # of 2 bed apartments, none available presently, close to Dr offices and shopping, warm staff, transportation to several church services.

For my husband who is early 60s, the environment of memory care was not active/involving enough for our needs. Great facility and great options if you are assisted living - pool, gym, theatre, bar, live music, etc.

$1500 more per month than any place I have researched. Less service for that money and would not pick up client if they slipped onto the floor incurring more charges for emergency services. Dark halls but nice rooms. Too big of a kitchen instead of putting the square footage into living space.

I toured this community for my mother. It was a decent tour. The community looked well maintained. The staff was informative and polite. This was a convenient location for us, because it was close to where I lived. Overall my mother wanted to stay closer to where she used to live, but my tour went well.

Mackenzie Place was my second high choice it was immaculate throughout. They offered many amenities and the rooms were a good size. The staff made me feel welcome and addressed all of my concerns. The only reason I didn't move in was that they didn't call me to tell me they had an opening.

Time of events had changed for our family. The room that we put a deposit on was no longer needed. The community offered a very positive experience and place to live. We were pleased with all the community did for my family.

I'am settling in pretty well here at this community. It is a lovely community, they do a good job with keeping the community nice and clean. There are nice activities offered, hopefully with some time I can participate in a few. The staff is lovely, they are kind and welcoming. The food is very good, they serve nice meals. Overall everything is working out well for me here. I would recommend it.