Leisure Living Retirement Home

I've heard the food is very good. Some of the activities include music, puzzles, Wii bowling, and more for the residents to choose from. The staff are good to work with if we have questions or concerns over our loved one.

My parents, both well advanced in years, moved to Leisure Living over 5 years ago. It soon became "home" and the staff have become a second family. When I see the social interaction they enjoy with staff and other residents, I am confident knowing my parents are both content and well cared for daily. When their needs for personal assistance became greater, solutions were sought and met. During these past many Covid-19 virus months, every precaution has been taken, adding great pressure on staff, but greater safety for every resident. In spite of this stress, administration continues to be pro-active, staff members remain professional, dedicated and most of all, kind and caring. My parents enjoy many events, activities and appreciate giving input at regular residents' meetings with administration. I am so thankful when I see the attention and concern that my parents receive from each and every one of their caregivers that all of us are thankful for at Leisure Living Retirement.

I have been a resident to Leisure Living since [date removed] and cannot believe the reviews currently posted. Let me state emphatically "the rooms do not stink and are cleaned weekly", we were recently without a maintenance staff person but that has been rectified and everything is now running smoothly from my viewpoint, I find the staff (ALL of them) to be kind and courteous and really consider them as friends not employees, I would heartily recommend Leisure Living to anyone who wants a caring facility for your loved ones. I can only state I AM A VERY HAPPY CAMPER.

So I want to start off by saying that I am surprised by a couple of the comments I have read here......My Mom is a resident here, and has been for over 2 years....I have to say that she does not regret her decision to move from her house to this home. These past 6 or 7 months have been difficult for everyone...and I am sure that emotions are running high....but I have to say that my experience with everyone of the staff has been pleasant, especially under these circumstances. I have tried to thank each of them as I come to pay a short visit, or drop off supplies for my Mom....I know that they have been working tirelessly to keep our families safe during this COVID-19 time. It cannot be easy for them as they have to juggle so many more responsibilities and tasks now that there are protocols to follow. They are doing the work that many of us would not, and have chose not to do....care for the elderly.....and their job can be made even more difficult when they have to monitor the behaviour of visitors....... Keep in mind that Leisure Living came through the early wave of COVID without a single diagnosed case....and better yet...No Covid related death.......that was a result of the protocols that were put in place and the continued support of all the staff and management.....it was not a fluke. The health care workers are working long hours away from their families, to take care of hours........If by chance they happen to have a moment that doesn't rise to our expectations....I am prepared to give them a pass....... Do I think there needs to be some new carpet, and a splash of paint....Yes I do....Could they use some new taps and faucets......probably........but as far as the staff are concerned....I can tell you that I see the sparkle in their eyes when I come and visit......and I also know that they have been working extremely hard to keep things going well..........

So I want to start off by saying that I am surprised by a couple of the comments I have read here......My Mom is a resident here, and has been for over 2 years....I have to say that she does not regret her decision to move from her house to this home. These past 6 or 7 months have been difficult for everyone...and I am sure that emotions are running high....but I have to say that my experience with everyone of the staff has been pleasant, especially under these circumstances. I have tried to thank each of them as I come to pay a short visit, or drop off supplies for my Mom....I know that they have been working tirelessly to keep our families safe during this COVID-19 time. It cannot be easy for them as they have to juggle so many more responsibilities and tasks now that there are protocols to follow. They are doing the work that many of us would not, and have chose not to do....care for the elderly.....and their job can be made even more difficult when they have to monitor the behaviour of visitors....... Keep in mind that Leisure Living came through the early wave of COVID without a single diagnosed case....and better yet...No Covid related death.......that was a result of the protocols that were put in place and the continued support of all the staff and management.....it was not a fluke. The health care workers are working long hours away from their families, to take care of hours........If by chance they happen to have a moment that doesn't rise to our expectations....I am prepared to give them a pass....... Do I think there needs to be some new carpet, and a splash of paint....Yes I do....could they use some new taps and faucets......probably........but as far as the staff are concerned....I can tell you that, I see the sparkle in their eyes when I come and visit......and I also know that they have been working extremely hard to keep things going well..........

My parents have thrived under the caring atmosphere that they describe and that I have witnessed at Leisure Living. Well advanced in years, their move 5 years ago to the place they easily call “home” was the beginning of a happy situation that continues. They love the staff and are so grateful for everything they do for them. Especially during the additional stresses of this lengthy pandemic season, the staff have performed additional duties and remain caring, kind and professional. My parents appreciate both the communication from administration and opportunity to have input on the services and programs by attending the resident meetings. I have great confidence in the staff and can rest easy knowing that my parents have that confidence in the people who have become a second family to them.

This home isn't where you want to have your family member in. My parent is there and due to covid cannot be placed anywhere else. There is one staff member that is so bossy and a spit fire when it comes to dealing with the residents. She and her daughter both work there and they are so disagreeable with family and their way is always right. Not too many residents want to deal with them. They seem to be ruling the home. My parent has complained again and again about the staff overturn and how the administrator is getting rid of the old staff and hiring people who know nothing about this job. The rooms are not clean and stink like the person before. As soon as I am able to I will be removing my parent

New administrator took over and everything went down hill cuts happened. Food quality dropped and some nights we had no food to eat as there wasn’t enough made. Our room was not as clean as with the other administrator. Entertainment and social events cut back to the point that no one comes out of their room. One gentleman has food restrictions and he goes hungry some nights as he isn’t able to eat what it is made that day. The administrator and nurse smokes and smokes a lot. If you need them you have to find which door they are outside of to get the help you require. We have moved to a cleaner more friendlier and better ran facility and will live out our final days months years there