Laurel Oaks

It is a nice place, fairly clean. Residents seem happy. Staff needs to communicate more efficiently is my only criticism currently. Mom has been living there for two months and enjoys it, she likes the various activities.

If you want your loved one in a safe place that’s also very friendly & clean Laurel Oaks is your place. The grounds are pretty with trees all around. The inside is light blue with white trim it’s roomy and nicely decorated. It feels like home not an apartment. The staff is friendly and caring. My dad loves it there and we love how close he is to us.

My father has been at Laurel Oaks for 5 years now. He's always been very happy there. As his primary caretaker I've had a much greater peace of mind about his well being since he's been at Laurel Oaks. The staff has overall been attentive and kind towards him. He's had his healths up and downs while there, but I know he's in good hands. Over the past year, [name removed] in particular has been on top of things and easy to communicate with. I know when I need things like transportation arranged or answers to questions about things going on with him, she'll get back to me as soon as possible and with positive answers. It's not an easy thing dealing with a parent with significant health issues, but a huge weight has been lifted ever since he moved to Laurel Oaks, and I'll always be deeply appreciative of that.

Some residents seem "snooty" but I am sure it will take time. Cleanliness receives a 4 only because construction is a little messy. Everyone is so very friendly and helpful. Even though independent living, staff are very caring and helpful. The meals reduced to week day lunch and very challenging for those on restricted diets. We love all the activity options! Very impressive and [name removed] is well liked! Although it is very expensive for elderly population. Size of apartments are small for hefty rental price. I understand though how tough the industry is ( worked in nursing home business) and rising costs of labor and food, ect.. overall happy with where our loved one has there in close proximity to Northshore area where options are very limited.

Laurel Oaks Senior Living in Glendale, Wisconsin has wonderful staff and the sweetest residents. Renovations are happening and look absolutely amazing. I recommend taking a look at this great community.

Comtable easy living lots of activities fun people food very good like social meeting front desk helpful security concerns handled outside kept up medical staff on duty monthly activities on calender.

The services are not always available. The transportation is not working, to take the residents to different places. My loved one does not really like the food, and does not participate in activities. The place is under new managment, so hopefully things change soon. My loved one has a large untit, and for what they're paying it's good ,compared to other places.

I would advise anybody to be very cautious. It's a wonderful location and a very nice facility that has some nice features, including the individual balconies. However, whether it's due to staffing issues and is just a temporary issue, or whether it's a long-term, ongoing issue, they messed up my loved one's medications on more than one occasion. There was also a concerning lack of communication and responsiveness from high level staff, including the administrator at the time and the head nurse.

What stuck out about Laurel Oaks was the finances, we were able to get what we were looking for for the right price in our budget. We are in a bigger 1 bedroom apartment and it is plenty of room for us. There is a cleaning service provided 2 times a month and I think they could improve some on that if they had 2 people coming in rather than just 1. I have not been able to take part in many activities due to some health issues but I plan on getting into it after I figure that out. We have had some very good meals and also some that are not to our liking, you just have to get used to the different way of preparing things. I would most definitely recommend them to others looking.

I am in the real estate business working with senior communities as my clients are mostly older adults who would move into these same communities. My father passed away, and my mother was now alone after her 63 year marriage to my dad. She was shy and quiet and worried about settling into senior living coming from their condominium. She lived their almost 5 years, and was always received the care she deserved, Her apartment was so nice, and offered all of the amenities she desired. As her health deteriorated, she move to assisted living, and never had to leave her apartment. That meant everything to us. She lived a great life, almost 96 years, and was the last of her generation in our family. Thank you to all at Laurel Oaks who gave my mother the kindness and treatment she so deserved. Thank you for all you did to make our family comfortable knowing that mom was in good hands, Most thankfully, Bruce Nemovitz

My cousin moved to Laurel Oaks assisted living two weeks ago. The staff have been friendly and kind as he is getting to know them, the routines, and activities. The facility is clean with strict adherence to masking which is much appreciated. Everyone was extremely helpful with the moving in process…and I’m praying this will be where he calls home for many years.

We have peace of mind with our loved one here. He seems to be happy here, and happy with the services - the laundry, the kitchen. He feels safe as well. When we set up visits, they've been really accommodating to what works with our schedule, since we travel from out of state. They're good at sending notifications and updates on what is going on in the community. Especially during the pandemic when we can't go into the apartments, they're good about getting food or services that we deliver to our loved one. I see that they are offering adequate activities, but he just hasn't participated.

I have been living here for 1 year. I love living here. Staff is very very nice. I love how it is very quiet, relaxing, and I enjoy the activities. I love helping others, food is very good. Very clean community. I appreciate the staff including maintenance, nursing, and helping with my bathing. I am very happy.