Landmark Villa

My dad moved here in early April after 2 consecutive heart attacks. Initially he was on independent living but progressed quickly to assisted living before passing in late June. I had toured the facility in February and he in March. We agreed it would the best fit - the staff was friendly, the residents seemed happy, the price was reasonable. He immediately said “I’m in the right place” after moving in. They helped with costs too as his needs increased. We had a few gripes - I felt I needed to ask for them to keep his room clean, I don’t think they gave him the anti-nausea medication when on his morphine (which is really a big miss), I’m still chasing down the refund check on his last month, and no one would help me move his stuff to my car after he passed even after I was told they would (that was hard, I was emotional after losing my dad) - but overall they did a good job with my dad and I’m grateful he was comfortable and had peace of mind the last few months of his life.

Our referral to Landmark was perfect! Dad was there for respite care only. Landmark is a wonderful, clean, conscientious, professional place! Based on the experience we had, we sure would recommend this community to other families

This place does not care about their residents. They can't even hire people who understand english. I have had nothing but problems with this place since my mom got here a few years ago. Most recently my mom was fed pineapple with the core still on it. This is a choking hazard because of her condition and this is not the first time this has happened. My mom is constantly coming down with bed sores and uti's because of the lack of attention to care and detail. Her room frequently smells of strong urine. Hall bathrooms have sinks about to fall off the wall with chips, Faucets installed backwards, toilet loose. I would take stars away if I could!

Based on the experience we have had so far with the Landmark Villa, we have to say we love it. The people are so kind - including both the employees and the residents living there. In fact, the residents welcomed our loved one with songs and balloons.

both my mother and father were at landmark. mom 7 months before she passed, and my dad was there for 6 years. The people at landmark from bottom to top were excellent. I highly recommend this place they treated my parents like they were family

To improve - the facility needs a freshening update, it looks dated and tired and that makes it less inviting and happy for residents. The colors are dark, the carpets needs to be replaced when worn and torn. Staff need to communicate openly and transparently to residents and family members as a show of respect for individuals rights, control, and decision making. I do not feel total trust of follow through and response when my mom has made appropriate requests.

For every category they get a 5, we love this place and we would recommend them to other families.

The staff is really great and they took care of my mom, she was redundant at first and they made her feel at home and she had a good time while she was there.

The staff are extremely attentive to the residents who need care. The apartment sizes are very nice, this is one of the better apartments I have ever lived in. I am not a fan of the food so I cook my own meals. It is great for independent living, I still have my car and can come and go as I please. I would recommend Landmark Villa to others and already have to my friends.

My dad seems to like it there. I think they're pretty good. They value independence of the residents, which is good. They're not too overbearing, and they allow the residents the freedom to do what they want, which may or may not be a good thing depending on your loved one's situation. But for us, it has been good. My dad gets to choose the sodium level at each of his meals, things like that. The food is just a different type of cuisine than he was expecting or prefers. I think they communicate really well. And overall it has been a pretty good experience.

Much happier here than Brookdale in San Pablo.

Toured this wonderful facility where a few residents said they were happy here. They must be doing something right!

Not a memory care facility

Love living here.

Nice facility, more reasonable pricing. Staff is very friendly. I like what they have to offer.

I did not care for neighborhood it did not seem safe.

When I was initially looking for a place for my mom, I needed something that was within our price range and a place that would be bigger than a private home. My mom didn’t need full nursing care or any memory care, so this was perfect for us. The staff has been very friendly, helpful, and easy to communicate with. I’ve only been there with my mom about twice in the past few months and I’m impressed with how happy the residents seem. Everything is clean, bright, and pleasant and I’ve noticed that they change the trash at least twice a day. I tried the food while I was there and it was tasty and healthy. If I had dietary restrictions, I’m sure they would’ve had more options, but from what I could eat there were a couple of different choices. They have a bunch of activities like yoga, bingo, and some game nights, and I noticed a flyer for “visiting other countries,” which looked like an educational option. The facility offers 7 different levels of care, so depending on what level your loved one is, that will determine what price you pay. For the price we pay for my mom’s level of care needed, she’s getting a good value. I would recommend this facility to others.

My mom was very reluctant to move from her home of 19 years but after just a few days she learned to love living at Landmark Villa. The staff is like a loving extension of family. They take care of her and make sure she is not only safe - but that she is truly HAPPY! I love this place! The food is amazing and they offer lots of options for all 3 meals each day. I enjoy joining her for meals. I looked at 10 other facilities and this place was by far the best AND it was the least expensive of the top 6 places I visited. The payment plans are flexible and adapt to the level of care that my mom needs. I would highly recommend Landmark Villa to anyone that needs to move a parent to a safe, loving and fun place for them to enjoy a new lifestyle with lots of options.