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We picked this community, because my aunt knew people who lived thereThe facility is very nice as are the services. Interactions with the team is somewhat challenging as there's no single point of contact. I would recommend to other families.... Read more
Ivy Park at Palo Alto is a senior living community set on a beautiful piece of property easily accessible from Interstate 680. The location boasts lovely walking paths and gardens and is near many regional nature trails and parks. It’s only a short distance to many popular restaurants and the Stoneridge Shopping Center. At Ivy Park our seniors are empowered to maximize their independence and personal growth. We partner with our residents to provide customized care and support. In doing so, we find new ways to bring joy, wellness, and ease to the lives of our residents and their families. No matter what age, no matter what season, our focus is on the whole person. Delicious food, great conversation with friends, and a warm environment is what you can expect while dining at our restaurant, Vine at Ivy. Our culinary team makes food that is simple, seasonal and delicious, made with whole ingredients and cooked just for you. Our menus change seasonally to make sure you have an abundance of variety and choices. Our goal at Ivy Park is to make every resident feel comfortable and inspired to live their best life, day in and day out. Ivy Living...
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Total monthly costs depend on room type, select services, and the level of care needed.
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
6.0
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Review Score
15 reviews6.0
Out of 10
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A Place for Mom has scored Ivy Park at Palo Alto with 6 out of 10 using our proprietary review score based on 3 reviews in the last 2 years. Over all time, Ivy Park at Palo Alto has 15 reviews with an average "overall experience" of 3.9 out of 5.
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Mother in law passed away. She was scheduled to move out within a week of passing. She was very unhappy with level of service received.
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No data collected
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We took a tour of Ivy Park at Palo Alto during our search for a facility for our loved one. This facility was okay. The cleanliness and friendliness was okay. However, I never felt a warmth from the facility or during the tour. We decided to keep searching.
We picked this community, because my aunt knew people who lived thereThe facility is very nice as are the services. Interactions with the team is somewhat challenging as there's no single point of contact. I would recommend to other families.
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This was a good community but my loved one went with another community as her final choice.
My wife resided at Sunrise of Palo Alto until her death on [date removed]. The Palo Alto Sunrise agrees that it owes me a refund of $1,173.12 for the fees covering the period after her death. I have been trying to get the refund since [date removed] with emails, letters, and telephone calls, but have received nothing so far, and no explanation for the failure to pay!
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Response from Ivy Park at Palo Alto
November 8, 2019Please know that we take all concerns seriously and would like to learn more about your experience at Sunrise. Please email information(at)sunriseseniorliving(dot)com with further details so we may follow up. Thank you. - The Sunrise Team
From the looks of our visits, my mom is experiencing a good, new lifestyle. She has made the transition just fine. We are getting the doctor set up and I am familiar with the staff. They are great workers and I think the facility is great too. The manager, staff, nurses, are all very nice, all kind and all helpful. She has a private room with a nice patio to sit out on in. We are please with selecting this community for my mom .
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5
I have been very pleased with my grandmothers transition into this community. [Removed] and [Removed] where very helpful with the move in process and made sure we got settled okay. I like that it is a smaller facility and she has really seemed to make some friends while she has been there. They have great activities and even have a beauty care team to make it so my grandma does not have to leave to get her hair or podiatry done. Overall I am very happy with the quality of care my grandmother has been receiving.
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5
Make sure you understand what care level you are going to be getting. There's a level of unresponsiveness with some of their departments. I think the community is very, very cool. I love it! The responsiveness is the biggest concern.
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We have no issues with Sunrise of Palo Alto. The only thing I would mention is we are not quite clear about how all the medical stuff works. We transferred him from one system to another so there has been some confusion. We got all of that resolved already though. Other than that it has been a really good experience at this facility.
4.5
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Very helpful and friendly staff and the residents seem quite happy.
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Sunrise of Palo Alto is nice. I'm pleased so far with everything. I chose this facility because the people are friendly and seem to get along with each other. They genuinely care about the residents. I am very pleased and my mom has adjusted well.
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Ideal location. Suitable in most ways. Expensive but got a bit of a break. Still some concerns.
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Ideal location. Suitable in most ways. Expensive but got a bit of a break. Still some concerns. Proceeding.
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This is first place Tony visited. Really liked it. It's a top candidate.
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We liked the staff, the facilities and location.
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See what the neighborhood has to offer and what’s nearby:
Ivy Park at Palo Alto offers Studio, 1 Bedroom, 2 Bedrooms and Semi-Private. Learn more.
A Place for Mom has scored Ivy Park at Palo Alto 6 out of 10 using our proprietary review score.
We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.
Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.
Call (650) 326-1108 to reach a resident at Ivy Park at Palo Alto.
To reach a resident at Ivy Park at Palo Alto call: (650) 326-1108
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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.
To conduct a complete investigation, seniors and their families should:
If you become aware of any information that should be updated or noted, please contact A Place for Mom.
A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.