Independence Village of Columbus

Happy with the staff and their listening and concern. Need for better meals and what people want and need in the dining room.

I enjoy my life in independent living. The staff here is fabulous. They are here for the residents. From the top-rated staff to the clean rooms. It's great. The food is the main problem!

We have looked at several communities in Columbus. The staff here has been nothing short of amazing! Taking time to explain everything to us as well as maybe meeting to reassure our decision.

WE chose Independence Village of Columbus because they had larger rooms with more storage. I.E. the 2 bedroom apartment was much more spacious and homey than we had at [facility name removed]. The dining room was more welcoming and the menu has a bit larger of a selection to choose from. I would tell others to work with the sales manager. We found more prompt service when we went through her.

Most of the people here are disabled. This place was not build for the disabled. It's hard to manuver in the rooms in a wheelchair or power chair. You can't pull up to the sink or lavatory, or turn a wheelchair around in the bath room.

My loved one is currently a resident at Holiday Parkside Court and most everything has been great for her at this facility. My loved one's only complaint is the food, everything else is fine. I would recommend Holiday Parkside Court to others.

The maid, [name removed], provides outstanding service. She cleans quickly and efficiently, and is always pleasant. Also, the maintenance guy [name removed] is quick and effective with repairs.

The housekeeping is good. The move in process was smooth. The meals have improved in variety, healthfulness and portion size. I would like to see more field trips to points of interest in the area. The staff is friendly and helpful. The other residents are friendly. I like it here.

The facility is newly remodeled which has been very nice. The food that they offer to residents is not great... they also give very small portion sizes. Based off of our experience so far, we would recommend Parkside Court to friends and family.

We were treated with great respect. The sales manager worked with us diligently to find a good trial for my parents. Dad loves it there. He signs up for every activity and stays stimulated. Mom loves to just sit and read so that's mostly what she does. She loves not having to fix any meals or clean up after. The only complaint either have had is that the food is not very good. Parkside is one of only 2 that offer outside patios and that was a deciding factor. Also they are more affordable than most.

Mom has been happy with her apartment, and the staff and residents are friendly. Hoping new management will hire enough staff for dining and improving meal options. I think the cost is affordable.

I simply have no complaints. Much of my life has been extremely stressful for last year, but my lifestyle at Parkside makes me much more comfortable. We would recommend this community to other families and actually I have a friend moving in here soon.

The staff seems wonderful at this facility and my loved one is very happy here! I will mention, for my tour I purposely came through the back door- unannounced- just to get a feel for how they would handle something like that and if they would notice. It only took about 25 seconds for someone to notice me/greet me and ask who I was and if they could help me with something. That said a lot to me and is exactly what I was hoping for. Housekeeping is once a week and it's been good. My loved one has had no complaints and she's pretty picky. They offer a good variety of activities and also transportation. Some of the things that they promised aren't coming through, but that is due to Covid and they're trying to get those things going again so I understand. This facility has definitely measured up to our expectations, they even connected us to a resource that can help with obtaining Veteran benefits. I would recommend this facility to family and friends. It really is like living on a cruise ship!

My sisters and I were trying to figure out the best place for our mom. She’s a fall risk and unable to live alone. We were so overwhelmed by this news and didn’t know where/how to start the assisted living process. A was so informative and friendly we felt at ease immediately! She made sure to answer all of our questions and was super sweet. Chef A prepared us some delicious cookies too. Very impressed with Parkside and mom will be moving there soon. Thanks

My grandparents loved Parkside Court. They loved the environment and the many amenities. The staff there, including but not limited to, [name removed] and [name removed], are very welcoming and do such a wonderful job making residents feel comfortable . While I miss my grandparents, I’m so happy they spent many of their last days within the Parkside Court community.

Whether by phone, email, website, or in person my experience with their Community Sales Manager was above and beyond any other place I considered. My loved one is currently in process of moving in now.

[name removed] is amazing to the residents and cares for them. The food is hit and miss sometimes cold. Activities are fun and the people are fun to be with! It's clean and well taken of and the grounds are beautiful!

I have lived at Parkside court since [date removed]. I have found it to be a wonderful place to retire. Many, many activities are provided and enjoyed by us. Three meals a day are served, with a variety of selections to choose from. Our rooms are beautiful and are cleaned once a week. Parkside has a great bus that takes us whever we need or want to go. The housekeeping staff do a wonderful job. The staff at Parkside is so friendly and has helped me so much that I can't possibly relate all they have done. I have enjoyed living here so much that I would recommend it to anyone!

My mother needed to l move out of her house. She lives alone. She was VERY resistant to moving anywhere. The staff and especially [name removed] were wonderful in making her feel comfortable. My mother loves the food, the atmosphere and her apartment. I would highly recommend Parkside Courts.

Over three years ago I was diagnosed with vascular and FTD dementia, and I’ve been looking for a place to call home. I’ve tried living with other people, including my POA, but nothing would satisfy me and give me that independent feeling along with having somebody around to help until I found PARKSIDE COURT. The staff here is so helpful and courteous. The facility needs a little touch up that is still in good condition. I love living here.