HomeWell Care Services of Hendersonville, TN

HomeWell Care Services really helped out when I needed someone to sit with my mom when she got sick suddenly. They were excellent at answering questions and explaining the processes and billing. My mom was good with most of the help that arrived as they were friendly and helpful. The downsides were that staff were routinely late. I never got confirmation that someone was actually scheduled the days I requested. I’d call and give the days each week and then someone would show up, again I would have to call to make sure since people were late. One time we did have an issue with a woman showing up due to a last minute change of staff. We actually called and asked this woman to be sent home because she came in and just fell right to sleep. They were apologetic. This is my first time utilizing a home service and I didn’t have a routine schedule so I can see that some of this is probably normal for the process. And I was grateful to have the help set up quickly. I’d use HomeWell again.

Our overall experience with HomeWell Care Services was great, but the price was ridiculously expensive. Not affordable for people with average income.

HomeWell met our needs and were very empathetic with me and my mom. Administration was receptive to my concerns. It was very expensive but I did not have to worry about not being there.

Very much like the caregiver(s) we have had with this company. Very dependable and genuine. Have had a couple issues with billing but that has been resolved in a timely manner. Company is very knowledgeable on family members care and send individuals for the care we need.

I called A Place for Mom after I was given their number. From the first call to the last, all personnel were very professional and timely. I thought my parents would need a caregiver for an extended time, that was true but my parents thought something different. The nights they did use them, the caregivers did their job to the T. I would use this company again if needed. Thanks again for making the process easy.

It is staff dependent. The office is supportive. We have had 4 care givers through this company. Only one regret. But solvable

They have always been able to have someone here when I called for help and I could rely on the caregiver to do the things requested for the day. The caregivers were also very caring to my Mom and once, they even reached out with info to keep me informed.

We used home care services for my loved one through HomeWell Care Services of Hendersonville and it was a great success. They are easy to work with and the caregivers are very good with the patient. I would recommend HomeWell Care Services of Hendersonville to others.

This seems to be a fine agency with caring people. They've gone the extra mile to inform me of situations that might arise re my brother, and he has really enjoyed both caregivers. The only reason I put lower scores was because the first caregiver seemed to struggle with carrying out several tasks we asked of her. But the second one is fantastic!

Homewell Care Services of Hendersonville was extremely accommodating to the needs for our family member that needed services. They also were prompt in putting together a care package in a matter of days. Our family was grateful for their professionalism, quick response, and the great care that our family member received!

We used home care services through HomeWell Care Services of Hendersonville and our experience was great. My loved one's caretakers were great and very friendly. My loved one really loved them! They did a great job. I would recommend HomeWell Care Services of Hendersonville to others looking for quality home care for their loved one.

There was a revolving door of caregivers, most just sat around, some napped most did very little. One caregiver brought her 11 month old with her as well as left my dad alone to take lunch. There were several times no one showed up or were hours late. The company would sometimes call to let us no one would be there or would be late. I understand that finding quality employees is difficult. I wish the company had been more upfront about that. They kept telling us they had the perfect caregiver for my dad but they had to finish another job first, however they kept sending different caregivers almost daily. We were private pay clients and for what we paid we certainly did not receive the service promised. I would not recommend Homewell to other families unless you just maybe need someone to sit on the couch all day.

What we like the most about the HomeWell Care Services is the dependability of the caregivers. Based on the experience we have had so far, we would recommend this home care service to other families. Caregivers were amazing! They showed a high level of compassion and were extremely patient with my mother, who had dementia.

We have been very happy with our experience and we would highly recommend them.