Holiday The Lodge at Cold Spring

For the rent it’s been a good experience. The food is good. The dining room is very noisy at times. The accoustics are bad and they are not doing anything about it. The live music every Saturday is often not professional and usually is music of 30’s, 40’s, 50’s and to me very boring. I like all kinds of music up to the present.

The staff at Holiday The Lodge at Cold Spring are wonderful and so very caring.

Overall the residents are friendly but some people stay in a click and don’t let people in. The food could be better and not always hot. Residents have said things have changed they used to have good food and more activities. They lost their bus driver and activities director are gone so that makes things difficult.

Everyone is so kind, they made my mother feel so welcomed. They cared enough to introduce her to fellow residents and cultivate relationships. They have wonderful activities and meal times have an atmosphere like a restaurant. Truly a great place!

My Dad had a great experience there and the staff is superb in their care and concern for all residents. It's an excellent mid level independent living facility and I highly recommend it.

When you check the other places cost and the overall value you will find here this is #1.

I would give all categories a 4.......nothing is perfect. Holiday The Lodge at Cold Spring is welcoming and friendly. I would recommend to a friend.

The staff are very friendly at Holiday The Lodge at Cold Spring. The food is very good. I ate here with my mom and the food was good and they gave you a few different options to choose from in case you didn't care for what they were serving that day. The facility was very clean and they had a nice sitting area out front with beautiful flowers. The folks at The Lodge were very nice, but my mother needs more care than they can provide. I would recommend this facility to family and friends.

Based on our families experience so far with Holiday we would recommend them to other families. We do wish the community was close but the staff really looks after him and cares for him. A few times they went out of their way to make sure he is safe and happy

It has been a great expeinrece and my mother has been very very happy here. The staff really strives to get residents involved and they introduce new comers to others to make them feel comfortable and that was really nice. The food is very good and they are chef prepared meals. Activities are plentiful as well. I would definitely recommend The Lodge at Cold Springs to others looking.

Someone asked me yesterday about The Lodge, and I told them to check it out, especially for the money. We looked around, and the amount we're paying is on the lower end of senior care in Connecticut. So I feel it's a good value for the cost. They even have free cable and wifi here, which we couldn't believe. They just changed ownership in the last few weeks from Holiday to Atria. They've kept the same staff on, and they're going through training now. They sent a letter out to the residents letting them know of the changes. So we'll see. With new management there's gotta be changes at some point. So far my loved one has liked it here. They keep the place clean. The staff are very friendly. They always ask about her if they haven't seen her recently. My loved one doesn't participate in the activities, but they were definitely offering them pre-Covid, and they would take the residents on outings on the bus. I believe they're still taking individuals to doctor appointments on the bus.

My experience has been pretty good so far, the community is very clean and the staff members are friendly. They do have a big activity board that shows everything they offer if you want to participate. However, the food is just not good, the quality or the cooking.

I've lived here for many years. They take such care of everything. I couldn't imagine living elsewhere.

The staff is amazing and they know everyone's name. They treat everyone special.

I couldn't be more happy with how they are taking care of my mom during this troubled time of Covid.

I enjoy the lodge. I've lived here for 6 years.

We chose this community because when we walked in my mom felt comfortable right away. She really likes that she has a split studio, it is spacious and a better layout than others we saw. Mom is picky, some foods she really likes some she does not. They have done a good job with activities since COVID, they are slowly loosening things up. They would bring carts down the hall and do adult coloring, BINGO, and happy hours with music. Our favorite part about this community is the friendliness of the staff and the individual relationships they build. They also make it a point to get to know the families. The staff was really good about delivering packages we sent for mom and setting stuff up we sent during COVID.

The community is always clean. The staff is very friendly and we have never had any issues. They do offer activities for the residents and we do think they are pretty good, however our loved one doesn't often participate. A couple of the provided services like laundry could be a little better. We think the quality of the food is pretty good, however we do think they could take a little more care to accommodating for dietary needs.