Holiday South Wind Heights

I would recommend Holiday South Wind to other families based on the experience I have had so far. I enjoy the atmosphere of the community the most.

All the low marks stem from poor management in my opinion. A lot of people would probably give it lower marks . The manager is not popular at all.

I lived here in the past when my husband was sick and needed to be close to town for care and now I'm moving back in myself. The staff is wonderful, helping as much as possible with resources to help me get help from the VA. The food has been good so far and the people are so nice and welcoming. I look forward to settling in and making this my last move ever!

The Sales lady was very nice, and the facility i in pretty good shape! They keep it clean and the residents I’ve talked to have all been very happy. I would recommend this place to anyone looking for a great place with outstanding food.

I tell everyone that it is a great place for my mom. I brag on A Place for Mom. You helped us so much I appreciate you very much. My mom is very happy.

I wasn't real sure I was going to like it at the beginning, but now I'm perfectly happy here. Food's good and made some great friends so far. I love being able to have the transportation so we can go places and not have to stay home all day all the time.

I would recommend the facility. Food is very good - the only negative I have there is that my dad isn't a fan of always going to dining hall and they don't do take out unless he is ill. So I don't think he takes advantage of the meal plan. Staff is very friendly! They provide lots of activities but again my dad doesn't take advantage of them. We also don't depend on their cleaning staff. That is where they have struggled with keeping help and because he qualified for outside help there, we don't have to depend on them. Overall, we are happy and would recommend Southwind.

I highly recommend it.[names removed]have been wonderful to help us!I have recommended this facility to several other family members. We picked this community because of the price, staff, and the location.

We are very pleased with this facility so far. The food is good quality. The staff are very personable. They have been short staffed in cleaning crew and took a bit to get our room cleaned weekly. I would recommend this facility to family and friends.

This facility is absolutely wonderful! Everyone here is great. Communication is absolutely great, their doors are open anytime. Housekeeping is daily and they do a good job. The food is good quality and good variety. The front desk and office staff are absolutely great. The overall staff is absolutely fantastic, I'd rate them at a ten if I could. Everyone has been wonderful to me here. I would absolutely recommend this facility to family and friends.

I like that everybody's welcoming and friendly. I never feel alone. They are kind, considerate, and respectful. The meals are good. The activities are good and they have something every day to help us socialize with other people living here. They can meet us one time and know our names. I can go to the staff with any need and if they can't do it, they find someone who can. I love that bus driver. He takes me to Walmart and the doctor and any other place we want to go. There are people here who have come with nothing and they have done their best to help aquire furniture and other items

My mother has been her 4 years this coming [date removed]. When she first came in it was very nice here! Good food and lots of activities. PRESENTLY.. food not good, not enough food, when a person lives here and takes part in activities where prizes are given, participants have been told “too many prizes are given away”! And the prizes they get are cheap ones from the Dollar Store!! As a resident here, my mom likes the fact she has her own apartment and her own furniture from her home but things just aren’t the same! And that’s sad with what she has to pay monthly to stay here! I would think, with what she pays alone, they could afford to do more with the residents and most of all, have decent meals for them!!

I have no complaints. We've had no problems at South Wind Heights. The food is okay. They don't salt very much, which depends on individual taste. But I understand that a lot of people can't have salt at that age. My friend seems to be very happy there and partakes in the activities. I'm very pleased, and I feel like she's very safe. They check on the residents not only during the day but also during the night. And they're very conveniently and centrally located. It doesn't take long to get to the hospital or doctors. And it's close by to Walmart and places to eat.

I think they don't have a lot of activities and I think it could be more. The trash is put in the hallway and it doesn't seem to be picked up in a timely manner. The carpets could use a refresh or a deep clean. They seemed to be more friendly during the sales process. Now the staff don't seem to be as friendly with us. I don't see the staff very often, I think the staff could be more out and about. There is no staff after 5 at night. It would be better if they had more staff in the evening. The community has a hard time keeping a chef.

The price is better than most places that we looked at. The food is not good and we have had issues with the management and we have to prove when we paid the bills because they will double bill us. When she moved in it took them 2 months for someone to come in and clean the room because they forgot that she was there so we have had issues with the cleaning staff as well.

The community is kept neat and clean and I think it would be a good place for someone who is independent and can take care of themselves. The staff is very friendly and nice and I would recommend this community to others based on my experience.

So far everything is going fine and well, the facility is very comfortable. I would recommend the South Wind Heights community to others.

Improvement of food would be nice.

All staff are friendly and helpful.