I am currently a resident at Holiday Kalama Heights and most everything has been great for me here at this facility, so far. The cleanliness and friendliness are great. The activities and the value for cost are great. My only concern is that they are always short staffed and that the meals take one and a half to two hours. They need to pay better.... Read more
Just a few steps away from Kalama Beach stands the grand, resort-style community of Holiday Kalama Heights — where they offer convenient amenities, daily entertainment, and helpful independent living services in Kihei, Hawaii.
Lush greenery, vibrant gardens, and stunning views surround this community, making it easy for you to admire nature’s beauty. The colorful atrium is filled with plenty of sunshine that pours from the skylights. There is even a classy white piano for residents to play. Cool off in the outdoor pool, or escape the noise by settling in the fully stocked library. There’s plenty of amenities to accommodate a variety of lifestyles at Holiday Kalama Heights.
Great Place to Work Institute has even honored Holiday Kalama Heights with certification as a Great Place to Work® for their 2022-2023 awards.
A wide range of services — including housekeeping, linen, and maintenance — are provided by professional and caring associates. Three delicious, well-balanced meals are prepared fresh daily and are served inside the luxurious, restaurant-style dining hall. Scheduled transportation to nearby golf courses, beaches, restaurants, and other local destinations is also available for those who’d like to explore the area.
On-site amenities and activities are scheduled every day,...
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Total monthly costs depend on room type, select services, and the level of care needed.
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
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I am currently a resident at Holiday Kalama Heights and most everything has been great for me here at this facility, so far. The cleanliness and friendliness are great. The activities and the value for cost are great. My only concern is that they are always short staffed and that the meals take one and a half to two hours. They need to pay better.
5
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5
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5
I'm currently a resident at Holiday Kalama Heights. Overall, my experience at this facility has been good. However, what they need most is more staff. I hear from the other residents that have been here longer than me that the quality has gone down after Atria took over ownership of the facility. The management says that they can't find people to work. No one seems happy with the new owners.
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Due to covid the dining is a little more restricted, but the meals are coming to our friends room and he has put on some much needed weight. The office manager [name removed] is extraordinary, she really goes out of her way to make everybody feel welcomed and loved. The house keeping although is very sporadic, so that could be improved.
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Response from Holiday Kalama Heights
December 20, 2021Hi Ruth, thank you for sharing your feedback. We're glad to hear your friend is doing well and our staff is making everyone feel welcomed. We've shared your feedback with our local and regional team. If you have any further suggestions, you're welcome to call the General Manager or send us an email at feedback@holidayseniorliving.com.
They are pretty friendly with covid and everything going on. They are not able to do a lot of activities because of Covid. This is kind of expensive. I know that a lot of this is becuase of Covid from talking to other residents it was a lot better before and they are hoping that things get a lot better when covid gets better.
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Response from Holiday Kalama Heights
December 7, 2021Hello, thank you for your review. Do you have any suggestions for things we can improve upon? We see the 3-star rating and are wondering if there's anything that was not to your satisfaction. Please let us know. Thank you!
Mum has been there for a number of years and the staff all know her and help watch out for her. I know she is safe and appreciated there.
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Very happy
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My mother is very happy here though she does say the food could be improved immensely.
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Our tour was conducted by [Removed] . He was knowledgeable and very helpful. We found several options which will hopefully be acceptable to our relative who has to make the move. The facility showed well. We will involve another family member tomorrow. Here's hoping.
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We did not have a good experience here. The pricing wasn't made clear to us that this community was not run by the Veterans Administration and would not help out with the cost. It was not explained clearly to us that along with the room rent there were additional charges on top of it such as food delivery to his room, medication management, etc. The place is a dump, in my opinion, I have nothing positive to say about this experience.
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Response from Holiday Kalama Heights
September 11, 2017Hello, my name is Katie, I work for Holiday, and while I am very sorry to hear these comments and reflection on your experience, I would like to sincerely thank you for sharing them with us. We want to make Kalama Heights the best possible place to retire, and can not do that without honest and sincere feedback such as yours. I am very sorry to hear your reflections on your experience, and am so sorry for any of the miscommunication that took place there. I am going to share this experience and feedback with our team so we can learn from this and improve, but apologize once again for your experience. Thank you so much for reaching out; we wish you the best of luck in your continued search for senior housing and of course welcome you back anytime should you care to take another look. --Katie
When I moved in to Kalama Heights a little over a year ago I assumed this was a no smoking facility as understood on the Residential Living Agreement on page 8, except for the two areas outside set aside as smoking areas. However this couple, who are here for 3 months I understand, defy these rules and continue to smoke in their apartment and the smoke goes under the door into the hallway bothering us who walk down the hallway. I have contacted, the manager many times, the Sales Leader, sent a complaint thru the kiosk, and Lyle from Honolulu from headquarters. They have told the couple to stop but they continue to do so. Are you going to let people continue to defy your rules which are made to protect us from harm? Even so I love it here warts and all, but I want fresh air.
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Response from Holiday Kalama Heights
October 13, 2016Hello Nalani, my name is Katie and I work with Holiday here at the home office. I wanted to reach out and see if you were still experiencing this with your neighbors? If this is still proving to be an issue, our Resident Relations team, who can be reached at [removed], would love to step in and help. I've passed your message on to them, but would encourage you to reach out as well and provide any additional detail you are able to share! Thank you for reaching out and sharing this important feedback with us, we hope to work with you and achieve resolution on this matter!
I think it's great. The staff is just lovely. The food would be about a 7 out of 10. It really is a nice place, I think.
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If this is a Holiday like [Removed]. I am not interested. I read the one review and see that the couple who was also diabetic had the same experience we had with the food, no exceptions, no special ordering. A far cry from the service at Thunderbird! I don't even want to try it. Too bad because I need a place on Maui for a wedding/my 65th birthday in early 2015.
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We thought we'd like to live in Hawaii so went to Kalama Heights for about two weeks. The food wasn't all that great. My husband has diabetes so the food was important. We asked for cantaloupe and they gave him watermelon and said that they couldn't change the menu. The food wasn't that great there and that's why we decided not to stay there. Other than that the place was nice and the management was great. They wouldn't make any changes to the menu which we couldn't expect them too but in the end we just decided that wasn't the right place for us.
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See what the neighborhood has to offer and what’s nearby:
Holiday Kalama Heights offers Studio, 1 Bedroom and 2 Bedrooms. Learn more.
Holiday Kalama Heights has received an average review rating of 3.4 based on 13 reviews. See all reviews.
Call (808) 879-1500 to reach a resident at Holiday Kalama Heights.
To reach a resident at Holiday Kalama Heights call: (808) 879-1500
The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.
To conduct a complete investigation, seniors and their families should:
If you become aware of any information that should be updated or noted, please contact A Place for Mom.
A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.