Holiday Carson Plaza

Carson Plaza really is a great place. The people are super friendly and welcoming. They are having some trouble getting chefs just like everyone else. The food was really good to start out but it has gone downhill - so that could be better. The apartment sizes are very good. Overall I am impressed and I would recommend Carson Plaza to others.

Things are good here. It's a very homey place with a great atmosphere. Mom is still trying to adjust, but they're doing their best to help her with it. They also have 2 residents here whom are resident ambassadors. They help new residents adjust, learn their way around, get used to meal times, etc. We really like that and it's been helpful for mom's adjustment. The staff does a great job! They've had quite a few changes in staff lately (both care and administration staff), but the new staff is just as wonderful as the old was. So it's been good. The meals have actually improved lately, I'm not sure if they've gotten a new chef or what has changed, but they're better than they used to be and they were never bad. But definitely better now. They play the piano for the residents during meal times, which is nice. The activities director was really great, but she's no longer here. I'm not sure if they've filled her position yet or not, but it seems like maybe they haven't. Overall we're very pleased with this facility. I would recommend them to family and friends.

Seemed like a good place when we first moved mom in. There now seems to be lots of staff turn over and shortage of staff, especially in the kitchen and transportation areas which were two of the main reasons we chose this facility. Their website says chef prepared meals however there were days when mom received Costco prepared meals as they had no cook. At no time was a reimbursement given for the lack of services they say are part of the price. Hoping this new company starts doing better

I would tell others that this is a pretty good experience for the price. I would recommend you look at the community to see if it will work for your loved one. The staff communication has been great with the family. The community has activities for the residents to participate in, if they choose to.

This facility needs better management. They never visit residents in their apartments to inquire about their needs or to check up on their employee's duties, so supervision. Outside building need attention, badly previous managers managed: we never see the regional manager we used to.

All in all, it was a good experience. If you need more assistance than what you think , it's probably not the right place. They didn't have a lot of care assistance there, and some of the staff were older ladies who couldn't really physically assist. It's more of a housing community than assisted living. And they do advertise that. The staff were nice and friendly, no complaints there. They just thought they could take care of my loved one, and they couldn't. So that was a frustrating experience. And it was not the greatest as we transitioned out of the community. Some of that is on me, some of that is on them. In the end, it's no one's direct fault. But if you don't need a tot of extra assistance, it would be a good place for you.

I appreciate that the staff makes special allowance for people with special needs.

Very great place to live!

Love it here!

I made friends. I like living here. Many blessings.

A very nice place to live. I only moved out because I couldn't afford another rent increase.

I lived here once, moved out for a few months, and moved back in. I love the staff and most residents.

I was burned out of Paradise, CA. This is my new home. I feel safe and cared for in Carson Plaza.

I loved living at the plaza.

This is the second time I've lived here, after moving out of state and then retiring to Nevada. This is home!

I love it there! Just moved to higher care.

It's a great place to call home.

My wife and I are very happy here. The food is great. The staff is wonderful.

Very happy here.