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My loved one is currently a resident at Heritage Place and the whole experience has been great so far. The cleanliness and friendliness are great. The staff, care services and meals are also great. I would definitely recommend Heritage Place to others who are looking for Assisted Living options.... Read more
Total monthly costs depend on room type, select services, and the level of care needed.
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
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I would NOT recommend Heritage Place to anyone again. Up to about 2 months ago I sang their praises. Since then I have tried turning things into anyone who will listen! They do not do what they say as far as making calls and checking on the residents. Simply.... they are lazy and hire crappy, lazy, ignorant staff. The management does not own any part of what happens at the facility. Blame game of it wasn't me.... terrible leadership so I guess it makes sense the staff follows right? Lead from the top?!!
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My loved one is currently a resident at Heritage Place and the whole experience has been great so far. The cleanliness and friendliness are great. The staff, care services and meals are also great. I would definitely recommend Heritage Place to others who are looking for Assisted Living options.
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I would definitely recommend this facility. I love it and I'm happy that my mom is safe.
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Great location near downtown Fayetteville. Those who are able can take nice walks.
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My mother was only a resident at the facility for 3 nights out of the more than last 30 days. She probably had maybe 2-3 meals their total. She was in the hospital, just released today. We moved her belongings out. We were not refunded any monies - not even the initial [name removed] deposit that was for maintenance, etc for as long as she "might" have lived there. They were not very compassionate when we decided to move her out because she needed to have a higher level of care than assisted living offers. It is a nice place but I think they could have been a little more forgiving and understanding. We basically paid over [name removed] for 3 nights.
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My loved one is a resident at Heritage Place and overall the experience has been good, so far. There are a few things that I don't like about the facility, but you have to take the bad with the good. My family is pleased overall with this facility. I would recommend the facility to family and friends.
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The staff have been very friendly and accommodating towards the family and our loved one. The community is clean. The experience has been excellent for us so far.
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We really like the staff and the people. We have not taken advantage of the activities quite yet but they do have different things going on. Based on our experience so far with Heritage Place we would recommend them to other families.
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The facility is vertical and has multiple floors and we were looking for a place that was smaller and all on one level. It just did not feel like the right fit for my loved one.
What stuck out to us about Heritage Place was the reasonable price, they had availability when we needed it, and they were quick with their response time and communication. They have posters up and seem to have a lot of activities provided. They have a physical therapist on staff and that has really helped her range of motion a ton. She loves the food, it is served restaurant style and residents get a menu with a variety of choices to choose from. We have been very happy with our experience.
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5
Great place but didn't fit our needs.
not impressed
We chose Heritage Place because I thought they had a lot to offer and the staff here are great. The apartment sizes at the facility are really good. I think they could improve on the portion sizes, our loved one thinks that they are a little too small. I would definitely recommend to others looking.
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Heritage Place appears to be nice It's all a facsade Cock roach infested rooms.. When updates are made they paint fresh paint over water damaged walls. The young ladys at the desk are super nice but have to put up with so many complaints due to poor choices made by the higher staff Seniors should be respected its not happening here But most importantly the disrespect by the head Administrator to the seniors that live in the facility It's a shame
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The biggest improvement this community could make would be the meal service.
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The feedback our loved one has given us about the meals is that they are great. While our loved one was there due to the covid restrictions the activities were more scaled back and much more limited.
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It is an ideal place and they do a good job with my mom. It is well managed. My mom seems to enjoy the food and doesn't have any complaints. She likes the fact it isn't too spicy. The communication with the staff is excellent.
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We chose Heritage Place because of the location. I would want families to know when looking into the facility that the staff here are not happy with management. The management changed while my mother was there, the direct care was great and they took good care of her, but the new management was not great while she was there. The day to day staff was fantastic though. I would recommend if you can afford it.
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This community is in the downtown historical district of Fayetteville. It is a great location for the resident to participate in outings and walks downtown. It is a older community but it is in the historic district. I has a creek and scenic views as well as views of the downtown city-scape off of the balconies on every apartment. All of the staff seem to care about the residents and their happiness.
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Awesome residence and delightful staff. I enjoy my visits and meals with my Grandmother.
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See what the neighborhood has to offer and what’s nearby:
Heritage Place offers Studio, Semi-Private, 1 Bedroom and 2 Bedrooms. Learn more.
Heritage Place has received an average review rating of 4.2 based on 36 reviews. See all reviews.
Call (910) 323-4925 to reach a resident at Heritage Place.
To reach a resident at Heritage Place call: (910) 323-4925
The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.
To conduct a complete investigation, seniors and their families should:
If you become aware of any information that should be updated or noted, please contact A Place for Mom.
A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.