Heatherwood Senior Living

I have had many problems with and can't stand the director of this community. The staff treated the residents very well. If you don't have any sign of dementia it is a great place for your loved one. It is only about the money for the director. The corporate office was fair.

The community is a good place to be. The staff is wonderful The room sizes are good-sized with a great layout. The food good and they offer a good variety. I would definitely recommend this community to others.

My mother loved this place! Lots of activities, amenities, and friendly staff made this an ideal place for my mom. The facility was just remodeled and looks amazing!

We toured this community for the care for my mom. The community was clean and we liked the cottages that they offer. We liked the environment. We saw a nice list of helpful activities for the residents. We would recommend other families to tour this community for the care of a loved one.

The staff at this community is nice. Dad is not happy though as they are remodeling the community and he is not getting any information about the progress of the remodel. There has been a recent ownership change. The director and maintenance people are always to busy to talk. The food is ok, however he wishes there was a little more variety. They offer some activities and they just hired a new activities director.

I moved in last spring and very delighted I did. The management staff has been very helpful and compassionate with my situation. Most of the time the food is good but I wish we had more options.

My parents are doing very well here at this community. They are taking good care of them. The community is one level, and everything looks great. They do a good job with the cleanliness. The staff is great, they have been helpful and attentive. There are nice activities offered. My mother is very pleased with the meals. I know they are safe and in good hands. Overall this is a community I would recommend.

So far our experiences in this community have been decent. They are changing owners, so we are waiting it out to see if things change. They are not very good at following through with what they promise. The old administration was not good, I'am really hoping the administration improves. The care staff is great, I really enjoy the staff. The community is very well maintained, everything looks great. The food is good, they have a nice variety of choices. It is a nice community.

This is a amazing community, my mother is doing extremely well here. The community looks great, they do a very good job with keeping everything nice and neat. The staff is great, they have been super helpful and accommodating. Everything is working out very well. A place for mom was amazing to work with. Overall everything is going very well.

great personal- great food- great place to be

My grandmother does not have any care services provided. They come in and clean her room and it is always clean when I get there. I'm not sure how clean it is when they clean it. They also provide her with meals which she goes down to the cafeteria. My grandmother does not participate in any activities but they do offer them.

The staff is great and they really helped us make the transition a smooth one. We never thought we would have to move her here, but it is a nice place. The other residents are very nice and the food here is good too.

The staff here is wonderful. They are so nice and professional. The building is always clean and neat. We love the way everything is so organize here. The atmosphere is great and the other residents are so nice and they are helpful too!

We moved our mother into Heatherwood and are very satisfied with everything so far. The staff is outstanding. Lisa, the manager, is exceptional and it was a pleasure working with her. The move-in went very smooth and all our questions were answered almost before we asked. All of the residents we spoke with were very happy with Heatherwood.

I lived here for four years, and I loved it, until about a year ago. It changed, it was awful, so I moved. They wouldn't even listen to what peoples complaints were. The cook was awful, the spices were making me sick, and when my family would visit and eat they would get sick too. Everyone would complain, but they just didn't care.

Their intake procedure was really good. They have very good clear-cut policies on how to handle difficult situations. One area where they could improve is that they could stand to have a few more and wider variety of activities including all sorts of things. We have been very well pleased with Heatherwood Retirement Community and would highly recommend them.

My first contact with Heatherwood was through A Place for Mom. After I received the contact information, I did a phone interview with their marketing director, Lisa. She is very energetic, likeable and makes a terrific spokesperson for Heatherwood. They were really great to work with, coordinating a difficult move-in, easing mom into independent living and dealing with out of state communication. I appreciate their willingness to consider my mother as a person. She is treated with respect. The staff is friendly and helpful. The food is great! There are activities to interest her every week. I think the best thing is that I have not received a call from mom complaining and crying. She feels safe and is making friends, just after a month. Kudos to Heatherwood.

We think it's a very nice facility, and she seems to be enjoying it there. It's clean, and the staff is very friendly. They seem to be adequately staffed. She is enjoying the food. We aren't finding any hidden fees or charges, it's pretty much what we expected to pay. It's going pretty good at this point.

My mother has lived at Heatherwood for a few years. I am always so impressed with the quality of people working there, the excellent food in the dining room, the number and variety of events in and outside of Heatherwood they are involved in. My mother's toilet overflowed and flooded the room. Their immediate and thorough action was very encouraging. I have nothing but good things to say about Heatherwood.

Loved the variety of activities they had available. The style of one of their apartments was a style I thought my mom could be comfortable in. I went in doubtful about the location of the facility but it really wasn't far at all. Lisa was great and informative. Loved how the residents had personalized their space in front of their doors. My mom would love that.