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Hearthstone Manor in Woodstock, Illinois is one of senior living communities in the area. To find the right community for your needs and budget, connect with one of A Place For Mom’s local senior living advisors for free, expert advice.
Private, Semi-Private
3.0
Review Score
Review Score
3 reviews3.0
Out of 10
5 star
0%
4 star
34%
3 star
67%
2 star
0%
1 star
0%
A Place for Mom has scored Hearthstone Manor with 3 out of 10 using our proprietary review score based on 1 review in the last 2 years. Over all time, Hearthstone Manor has 3 reviews with an average "overall experience" of 3.2 out of 5.
Mom was always clean, but things disappeared and communication was difficult at best. After she died on [date removed], I accidentally paid a bill twice. I have been waiting for a refund of $[removed] dollars since then. It is now [date removed]. If their corporate office was not in New York, I would be sitting on someone's desk. They say they cannot tell me when I can expect my money to be refunded. I am about to take out an ad in the local paper to complain. Maybe that would encourage them to give me my money.
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2
My loved one had fallen three times during their stay in the community. There was one night that I got a call from the hospital and ambulance during the transport of my loved one. The community didn't call me to let me know what happened. The room was very small, I had to sit in the closet when visiting my loved one at the community. My loved one had a roommate and my loved one wasn't able to look out the window. Anytime we would go visit my loved one from 11 am to 1 pm the residents would be sitting in front of the TV. There was no interaction with the residents that were on the bottom floor on the community.
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3.5
2.5
This community did not offer a room with a walk out area for a dog. The person that took us on tour was nice. The community looked clean. They seem to offer a lot of nice amenities.
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4
See what the neighborhood has to offer and what’s nearby:
A Place for Mom has scored Hearthstone Manor 3 out of 10 using our proprietary review score.
We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.
Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.
Call (815) 338-1749 to reach a resident at Hearthstone Manor.
To reach a resident at Hearthstone Manor call: (815) 338-1749
The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.
To conduct a complete investigation, seniors and their families should:
If you become aware of any information that should be updated or noted, please contact A Place for Mom.
A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.