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Our family member was at Havenwood Minnetonka. The facility is beautiful- especially the central room and the outdoor patio. The staff was friendly and we believe they genuinely cared about our loved one. The reason for the mixed review is that there were constant staffing change-overs…from the top down. Communication became an issue. There were also very few activities for the residents during the week because of staffing shortages. They did offer some fun off-campus outings. It seems like Havenwood Minnetonka has the potential to be a great place with more consistent staffing and leadership.... Read more
Leave the hassles of home maintenance behind and start a whole new chapter at Havenwood of Minnetonka. This contemporary, multi-story community features exquisite common areas, premier amenities, and a continuum of care options that can be tailored to fit each resident’s ever-changing needs. Seniors can choose from a variety of spacious, pet-friendly living options and take advantage of all the community’s conveniences, such as housekeeping services and chef-prepared meals.
At Havenwood of Minnetonka, all residents can enjoy a low-stress lifestyle, and trained caregivers are on-site 24 hours a day to provide personalized service. Independent living residents are free to explore the surrounding area as they please. They also have access to a robust calendar of life-enrichment activities and health and wellness programs. Seniors in need of additional, hands-on care may opt for assisted living or enhanced assisted living services, depending on their current abilities.
As for those with memory loss, there’s a dedicated memory care neighborhood specially designed to diminish excess stimulation and features landmarks and other sensory cues. Plus, caregivers use The Village Program® to create daily routines and dementia-friendly activities.
Havenwood of Minnetonka isn’t just like home — it is home.
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Total monthly costs depend on room type, select services, and the level of care needed.
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
7.5
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A Place for Mom has scored Havenwood of Minnetonka with 7.5 out of 10 using our proprietary review score based on 5 reviews in the last 2 years. Over all time, Havenwood of Minnetonka has 6 reviews with an average "overall experience" of 3.8 out of 5.
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Our family member was at Havenwood Minnetonka. The facility is beautiful- especially the central room and the outdoor patio. The staff was friendly and we believe they genuinely cared about our loved one. The reason for the mixed review is that there were constant staffing change-overs…from the top down. Communication became an issue. There were also very few activities for the residents during the week because of staffing shortages. They did offer some fun off-campus outings. It seems like Havenwood Minnetonka has the potential to be a great place with more consistent staffing and leadership.
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Response from Havenwood of Minnetonka
October 26, 2024Hello Riley, thank you; we appreciate your feedback! We understand the frustrations with staffing changeovers and want you to know we are working on this and our communication. Thanks again for taking the time to leave us this information. Take care!
I think I would give each item a 3. Part of the issue has been that there was a brand new leadership team just starting to transition when we moved my mom there. I think it's improved since then, but then they also just increased the cost of my mom's rent by [fee removed] without ever giving us a heads up. After sending an email to inquire about this steep increase, I have yet to receive an answer. But the facilities are clean and staff are friendly.
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Response from Havenwood of Minnetonka
July 9, 2024Thank you for your feedback, we pride ourselves on providing exceptional service, so we are disappointed to hear that your visit with us was anything less than satisfactory. Please reach out to us at (952) 209-1440 so we may assist you in moving forward towards a resolution.
my mother has been a resident of Havenwood of Minnetonka for about 7 months. She had lived in another memory care facility for a little over a year before moving her to Havenwood. The sales staff was very attentive to answering all my questions and the facility is lovely however the care is not. I would not recommend Havenwood for the following reasons. - Lack of communication regarding my mothers condition and/or care - difficulty in communicating with memory care staff - Lack staff engagement with residents - Staff is not very attentive to needs of residents
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Response from Havenwood of Minnetonka
January 30, 2024Thank you for sharing your experience. We strive to ensure open communication and top-notch care for all our residents. We regret any miscommunication or dissatisfaction you may have encountered. For further discussion or clarification, please contact Michelle Demcho, Executive Director, at 952-209-1401. Thank you.
You get what you give. If you're respectful, courteous, patient, and kind, the staff responds accordingly. For you and your loved one. I would recommend this facility to others.
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Response from Havenwood of Minnetonka
December 28, 2023Hi, thank you so much for your positive comments about Havenwood of Minnetonka! We are always more than happy to assist you if anything else comes up. Take care!
The entire staff is trained to care for residents that have Parkinson's disease, and they have a support group for these residents as well. I would very much so recommend Havenwood of Minnetonka to other families looking for care for their loved ones.
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Response from Havenwood of Minnetonka
May 9, 2023Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!
Our family had a tour experience, the sales and marketing team were wonderful, but Havenwood was way to out of our price range, but we did like how our loved one could go from independent living, to assisted, to memory care if needed.
See what the neighborhood has to offer and what’s nearby:
Havenwood of Minnetonka offers Studio. Learn more.
A Place for Mom has scored Havenwood of Minnetonka 7.5 out of 10 using our proprietary review score.
We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.
Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.
Call (952) 209-1440 to reach a resident at Havenwood of Minnetonka.
To reach a resident at Havenwood of Minnetonka call: (952) 209-1440
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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.
To conduct a complete investigation, seniors and their families should:
If you become aware of any information that should be updated or noted, please contact A Place for Mom.
A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.