Hanover Place

Hanover Place is a very nice complex. Residents are friendly. Minor inconveniences such as I was told there is a beautician on site one day a week, unfortunately there is not one and for people who have difficulty walking this would have been a welcome feature. Overall, I am completely satisfied with my choice of Hanover Place.

I was looking for independent living. Hanover is a 55 plus community. Since they do not offer meals or care services the rent is less expensive. I enjoy making my own meals. Tinley Park is very nice and I am close to everything.

So the experience for my Mom & myself had been pretty good., except for one thing. We were told that two-three weeks after she moved in that she would receive a new shower, because the one in the bathroom as of now doesn’t have a shower door. So a new shower would be put in. So far that had not happened and she had been there since [date removed]. So far only complaint I have. Everything else has been great. My mom is enjoying here new surroundings.

We initially picked it because it was well-maintained, clean and still close to all her stores, doctors. Mom had lived in her condo for 40 years...this was a huge move so being close to what she knew, was key. Mom liked it there and we always felt she was safe there. The staff were responsive and super friendly/nice. The residents are very friendly, too. Always saying hi in the halls and in the common area. It did have a community feeling.I think the rent is high for the area. The rent is truly downtown Chicago prices, minus the amenities. Overall, we had a great experience at Hanover and would recommend them as long as money was not a problem.

This place use to be a nice place for seniors with activities and care. After new management took over the rent went up to [removed] charged for lights on top of that charges if you have more than one tv with cable. You’re charged to eat dinner. Changed from senior living to senior adult to add prices. Apartments don’t cost that much! Then charge extra charges. No care or consideration for the elderly. No maintenance no extermination. Just collection. Management is a body in the building. Ask a question of concern you get an attitude with it. Lost your key. Too bad you’re old and lose things. That’ll be 150. I would NEVER recommend this place. EVER!!!

Pros: They are good at conducting meaningful activities for the seniors. The staff is friendly and accommodating. Cons: They are extremely difficult to contact via phone and email. It may takes days for someone to return a call or they may never return the call. It takes a long time for the seniors to get something fixed in the apartment.

There are a lot of activities.I would recommend if they are looking for an independent style of living. Meals are not included but I did not have a problem.The residents are very extremely friendly and welcoming.There is a lot of shopping, restaurants very close. This is a 55plus community. That is what I was looking for. Independence

Building has inadequate gas supply leaving some residents without heat. Staff doesn’t return phone calls.

I would have a problem recommending them. Don't believe anything the management team says. They trick you into believing you're getting the best for your [price removed]. My apartment was so nasty with mold crawling the shower. My carpet filthy with black spots. I am paying an extra [price removed] for stainless steel appliances. I was to have white cabinets none of that happened. I am there and still don't have it. I'm disappointed. I have moved away from Hanover. It just didn't work out.

I just love this active adult community! The main level is spacious and newly remodeled. They have a great room, bistro, movie theatre and gym all available. The management team is very friendly and responsive. Residents and their dogs are very welcoming. This apartment is a community and worth touring if you are looking for an active adult lifestyle in or near Tinley Park!

At one time, the staff was excellent and the residents were terrific. The staff is different and most of the residents I, knew have gone. The service became poor about needed repairs. There was always broken appliances in the laundry room. The staff changed every few months. I was overcharged on my rent for several months and the manager was too busy to see me . Then I was told I would have a huge rent increase,. Therefore, I moved. There is a new staff, so I the residents have better conditions.

Hanover Place community is just beautiful, from the minute we walked in our loved one knew this was the place for her. We just got such a good vibe right off the bat, and she has been extremely happy since moving in and we would recommend to anybody. The cleanliness of the community is a 5++++, we cannot say enough good things about how clean it is. Our loved one seems very happy with the meals, she does not eat the breakfast, but she absolutely loves the dinners. She is a little picky, but we know she is getting plenty of food. She does not always participate in the activities, but from there list it looks to be pretty good. They have bingo and card games, and they are in the process of hiring for someone to take them out on day trips.

don't walk RUNN!!!!!! this place has mold in the entire building and management just paints over it which leaves residents sick they don't care about your family member they just want your rent!

They have all new staff. I would recommend you find a new place to move to. We as seniors there is no security here. After five o'clock or five-thirty in the evening we are on our own. There are emergency numbers to call if you need something. The food is catered in and you get a free breakfast. The dinner is catered in and you pay for your dinner. It depends on the meal that day on the price you would pay, I believe the price is set at $13 for dinner. There are no staff here on the weekends.

We chose Hanover Place at the time because of the proximity to family, they had availability, and it is still giving him independence but they have nurses on staff if necessary. The apartment sizes here are decent, for him it is perfect for what he needs. At the time we moved him in it was absolutely wonderful, but I do know they are under new management now. I know that they have a social bus but it is not running right now due to covid. It takes you grocery shopping and to doctors appointments. I would recommend to others looking and already have.

We chose Hanover place because it was the most cost effective compared to others that we looked into. Also the location was close to me as well. When we signed up, they said they would help me with extra outside care but I did never get any information about that. The apartment sizes here are very spacious. The showers in the bathroom are very tiny though, so I think it would be nicer if they had bigger showers especially for residents who need assistance while showering. Overall, I would recommend.

They keep the facility very clean, i have only been here for a couple months and I have had no problems so far. The activities are still pretty minimal, they do offer a bus transportation if you need to go grocery shopping. The value is so far so good, and when I have had to use the maintenance service they are always on the ball.

ratings above