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This is perfect for my dad we like the size of it. I like that the care I've seen him get is good. It is very clean in here. The staff is very personable and well organized. When I call ahead of coming I'll ask if he needs anything and they will know right away if he does so they know what his needs are. They have a nice enclosed courtyard dad likes to walk around outside. The staff will bend over backwards to please my dad. I would recommend this community.... Read more
Gates House in Gatesville, North Carolina is one of senior living communities in the area. To find the right community for your needs and budget, connect with one of A Place For Mom’s local senior living advisors for free, expert advice.
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A Place for Mom has scored Gates House with 2 out of 10 using our proprietary review score based on 1 review in the last 2 years. Over all time, Gates House has 3 reviews with an average "overall experience" of 2.3 out of 5.
I would not recommend this facility especially if your loved one is not able to move around on their own or if they require any kind of medical attention other than medication administration. They don't keep the grounds and common areas groomed and the meals are not very appealing. If you don't like what they are serving, then too bad because they don't have alternates. They are currently going through a transition to a new corporate company so hope things improve for the residents still there.
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Response from Gates House
October 31, 2024Hi Jennifer, We appreciate your feedback, though it’s disappointing to hear that your experience fell short. Since the transition to a new ownership group, we’ve been focused on enhancing the quality of care, the upkeep of our community, and the variety of meal options. Our new leadership is dedicated to addressing past concerns and ensuring that every resident receives the best possible care. If you’d be open to discussing your concerns further, please don’t hesitate to contact Regional Director of Operations, Hollie Bailey, at hollie.bailey@navionsl.com. We’re eager to understand more and improve for the future.
I have toured this facility on two different occasions and at different times of the day. They are very short staffed and a patient even fell when I was touring. Not because of neglect but because the staff were tending to other residents. Staff presented to be overworked. I had requested to speak to the administration on two different occasions and that person was never there nor returned my phone calls. No one knew where administrator was or when that person would return. That is not professional at all. Do your research on adult care homes so when you do a tour of a facility you know what to look for.
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This is perfect for my dad we like the size of it. I like that the care I've seen him get is good. It is very clean in here. The staff is very personable and well organized. When I call ahead of coming I'll ask if he needs anything and they will know right away if he does so they know what his needs are. They have a nice enclosed courtyard dad likes to walk around outside. The staff will bend over backwards to please my dad. I would recommend this community.
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See what the neighborhood has to offer and what’s nearby:
Gates House offers Studio and Semi-Private. Learn more.
A Place for Mom has scored Gates House 2 out of 10 using our proprietary review score.
We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.
Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.
Call (252) 357-1379 to reach a resident at Gates House.
To reach a resident at Gates House call: (252) 357-1379
The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.
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A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.